New West Knifeworks Reviews

Name: New West Knifeworks
Address: 98 Center Street Unit C, Jackson, WY, 98 Center Street Unit C, Jackson, WY, Wyoming
Rating: 4.63

4.6 Rating 109 Reviews

89 %

of reviewers recommend New West Knifeworks

4.6

Based on 109 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone

New West Knifeworks 5 star review on 3rd March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a wonderful experience! My old knives came back to me sharpened and restored to their original appearance in record time. Thank you so very much.”

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Posted 7 months ago

“I purchased a throwing axe and a skinning knife for my business partners and had them bothed engraved with our company logo and a personal message. They turned out amazing and customer service was great!”

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Posted 7 months ago

“I messed up a Santuko and was pretty upset. Ryan set me up for a repair and it was fixed good as new! This is the second time I’ve used repair/warranty service. I cook for a living and exclusively use new west knifeworks.”

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Posted 7 months ago

“From the moment I was graciously gifted a couple different knives from New West, I was hooked on the brand. I'm generally not a review writer but it would be a disservice to the team at New West in Big Sky as well as Corey the owner down in WY/ID. I recieved the knives from Corey, and started using them daily at work before they opened their Big Sky location. Once they did open the location I have recieved nothing but the best customer service from their team. I have used their lifetime sharpening only a few times. As amazing of a perk it is, you simply don't need it as much as you'd think with their knives. One of mine has been used behind busy bars in Big Sky for 5 years. This knife has seen it all. Dave took a very well used and worn down knife and within a week was able to have it back to me as good as new. These knives as well as the company that makes them are a 10/10.”

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Posted 7 months ago

“The best knives in the world. I love the new knife, it cuts precisely through anything.”

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Posted 7 months ago

“My NWKW knives are always a pleasure to use in my home kitchen. They are designed well and made of excellent materials. I enjoy the addition of all types of pocket knives to the St. Helena store in the past years. I enjoy seeing every day carry type of knives from brands such as Kershaw, Benchmade, and Microtech. You store gives me the opportunity to see different designs and types of EDC knives. All while handling them and learning from your knowledgeable staff.”

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Posted 8 months ago

“Excellent communication and customer service! Quality of our knives is unmatched.”

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Posted 8 months ago

“I have been very pleased with my New West Knifeworks knives. The knives are very well made and have held up nicely over the years. The free annual sharpening service is a real plus. The knives are returned scary sharp.”

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Posted 9 months ago

“I have been in several NWK stores and received fantastic customer service. Lifetime sharpening is incredible. Knives come back razor sharp and looking new. Turn around time is fantastic.”

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Posted 9 months ago

“My good wedding gift knifes dulled after years of use now cut everything like butter. Amazing!! Drop off Monday's, done by Wednesday! I could not be happier. Prep time is easier, faster, so much more enjoyable.”

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Posted 9 months ago

“The best knife company we have ever experienced. The customer service was outstanding. Our knives were perfectly sharpened after 1 year of usage. We will recommend New West Knives to family and best friends. 5+ Star review”

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Posted 9 months ago

“Some of the very best customer service I've ever experienced. I called for the processing of having some knives sharpened. They expalined how it works. I mailed the knives for sharpening. They called to confirm they received the knives. The knives where sharpened within 24 hours and they called to let me know the knives where being sent back. What I expected to take 2 weeks, actually only took about 4 days including mail delivery. New West Knifeworks is a great company to work with, I appreciated their extra effort.”

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Posted 10 months ago

“Excellent service. I had a knife sharpened and the staff was great. Thank you for sending the knife back, free of charge.”

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Posted 11 months ago

“Great team of personnel beautiful sho”

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Posted 11 months ago

“This was a an existing sharpening project. All good!”

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Posted 11 months ago

“Very nice and professional staff. Great sharpening results!”

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Posted 11 months ago

“Excellent job sharpening and returning my knife”

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Posted 11 months ago

“Oh darn hoping to receive 30% off your joy knifes on sale. I understand the expense going into manufacturing a knife is very expensive.”

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Posted 11 months ago

“Great knives and people!!!!”

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Posted 11 months ago

“Ryan truly knows how to spell “Customer Service”. Thanks for all the help………Tom”

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Posted 1 year ago

New West Knifeworks is rated 4.6 based on 109 reviews