“we love our knives. we have a set of 7 for our kitchen. had them over a year, so we sent them back for sharpening. they came back as good as new, and we were only without them for a week. great service”
“I bought a beautiful limited edition glory folder at the shop in Jackson Hole. The knife’s blade had some marks on it from being dragged across the magnet in the shops display. The manager of the store immediately knocked the price down 10% and offered to send the knife back to the knife maker, have the marks buffed out or, if necessary, the blade replaced. Then the knife was to be sent to me within a couple of weeks.
It was sent to me about two later and looked perfect!
It actually saved me the worry of checking the knife in my luggage on the way home too.
I was very pleased with the service I received.”
“Great company that makes exceptional knives. The St. Helena stores in Napa Valley is tremendous to work with. As a chef, I couldn't reccoment New West Knife Works enough.”
“I now have 4 of these knives and absolutely love them. Got the first one about 5 years ago. Just had them sharpened for the first time. Easy to send to them and back in less than 10 days. Will always be my go to knives!”
“I was given a new New West filet knife as a gift last year an I love it! I reently sent it in for re-sharpening and it was returned quickly with a new edge and I am ready for a full season of fishing, Thanks for a high quality product and great customer service.”
“NWKW knives are awesome. I first purchased a few when visiting Park City several years ago, but then continued to order them when I determined how good the knives are. Now, after owning about 14, I am hooked. One of the best things about the company is the life time sharpening offered with each knife. Awesome and always extremely sharp. Highly recommend NWKW”
“I thought, old-fashioned excellent customer service had almost disappeared but New West KnifeWorks has demonstrated in spades that it still exists!
Super grateful for my three newly sharpened knives of yours, provided as a service by your company. Thank you so much!”
“"I love my New West KnifeWorks blades! They stay sharp for a long time, and it's so easy to drop them by the shop for a quick (FREE) sharpening whenever they need it!"”
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