New West Knifeworks Reviews

Name: New West Knifeworks
Address: 98 Center Street Unit C, Jackson, WY, 98 Center Street Unit C, Jackson, WY, Wyoming
Rating: 4.64

4.6 Rating 101 Reviews

89 %

of reviewers recommend New West Knifeworks

4.6

Based on 101 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Live Chat, Email, Telephone

New West Knifeworks 5 star review on 3rd March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The knives are great, unfortunately I haven’t had the same experience with the servicing. I dropped my knives off to be sharpened and requested that they be shipped back to me. After waiting a week and receiving no shipping notification, I called to follow up and was told the knives were still at the store. I told the staff I would just come in and collect them instead. Shortly after the call, I received a shipping notification, which was pretty confusing given what we discussed on the call. When I received the knives, they were sharp but hadn’t been polished or cleaned and appeared kind of dirty. Expected more from a professional service.”

Helpful Report

Posted 1 month ago

“I now own 3 knives from New West Knifeworks, all bought at once,mall because the chef's knife was reviewed so positively They're all beautiful, mostly well-balanced, and they're just not sharp!! I don't mean they're dull, but that they're the sort of sharp one gets after a long period of use before sharpening again. The chefs knife required a great deal of force to dice parsnips. It didn't exactly cut a large carrot as if going through butter, more like going through a resistent sludge. IOW, they're not a good value, at least in my experience. I'm going to sharpen all of them: paring knife, utility knife, and 7 " chefs knife. Maybe I'll change my mind. I hope so. For the relative amounts being charged, these knifes should pare veggies all by themselves, rather than requiring a crew of younger sous chefs to ease the burden.”

Helpful Report

Posted 1 year ago

“The knife is beautiful and feels nice when I’m using it. I was disappointed that the blade was a bit dull when I received it. Took it in for the free sharpening and now it’s great.”

Helpful Report

Posted 10 months ago

New West Knifeworks is rated 4.6 based on 101 reviews