“I’ve bought Nike products for over 30 years, and I will honestly say that I like their shoes and apparel. However, since Nike is allowing Kolin Kaepernick make decisions about their shoes and the American flag, I will never, ever purchase another Nike product. It’s a sad day in America when huge corporations are influenced by one disgruntled person. He wasn’t a good football player anyway. We’ve gone way too far with so called political correctness. Nike, I imagine you’ll lose thousands of customers like me. Maybe, you should rethink your decision to remove the “Betsy Ross” shoes.”
“Foot Locker and Nike worst experience ever. Long story short my daughter bought Nike TN's on sale. After 3 months of wearing the soles were so worn down they looked like they were owned for years. Contacted Nike who had Foot Locker contact me(which took long till Matthew from there contacted me) he told us we could exchange for other color or shoe etc. We went to Foot locker only to have to deal with an annoying manager (Julianne) who tries to give me explainations as to why they are wore out and that she should not be wearing them everyday. Seriously?! Also to get a different color same shoe we had to pay the difference. I forgot to mention my daughter in 20 and not an athlete just wears them to walk. So Julianne would not accept the email and tells me to come back another day so she could get in touch with Matthew. It takes me 1/2 hr by car and 1hr by bus I was not leaving without a shoe. So after 3 hrs of wasting my time she finally get in touch with Matthew who now tells me because they do not have the same color she needs to pay the difference to get a different color. Well that is not what the email said. Did get our money back but had been hassled few weeks before that from again Julianne who back then refused us an exchange or a refund. Also my son bought TN'S full price which also fell apart. Those also were returned. So Nike and Foot Locker are absolutely horrible in customer service and quality of workmanship. What do I get in return for the stress and my wasted time? Nothing. Stay away from Foot Locker especially in Cairns Central Australia.”
“I purchased some Nike Tennis Shoes for my daughter and within two months, they had developed a hole in the toe area. This was from normal use while playing tennis. Obviously, any quality shoe should not develop a hole in them after only two months of normal use, so we filed a warranty claim with Nike. We had to spend $16 dollars shipping from the Bay Area in Northern California to the warranty address at Nike, which was the cheapest cost available (and unreasonably high).
I received a quick rejection to my claim, stating this was normal wear and tear. They left no way for me to respond to them. I faxed two letters successfully to their Corporate Office and didn't receive the courtesy of a reply. I filed a complaint with the BBB and Nike refused again to attempt to satisfy us as customers.
We are now all done with Nike in this family, since they do not stand by the quality of their product.”
“Purchased a pair of Converse One Star's and they are an amazing shoe. Gotta get another colorway ASAP. Visit the guys in the Arundel Mills, MD location for great custom service.”
“Bought a product from a collaboration between Nike and Fear of God. The quality of the product is not what I expected. For that reason I will be returning the product. Nike always ships order very fast and therefore, the orders also arrive in just a few days.”
“Nike I ordered my son kick never got it , customer service was the worst #nike.com https://t.co/lyI8AR1o4u I never got the shoe that I order with no valid explanation”
“Was very pleased when ordering, exchanging and receiving orders from Nike.
Efficient, fast delivery and very courteous on the phone too. Refunded quickly abd hastle free. Definitely recommend.”
“I bought a Jordan future shoe on Nike website. the shoe arrived before elected and was way so beautiful than on their website. I will def shop again there.”
