“Most awful site ever. We had to pay to send back the cloth and still after 6 months and 3 reminders still no answer and money gone.
We send return confirmation and everything but they don't even have the decency to answer.”
“Can someone please tell me how is it that all these nikes are advertised and no noe can't find them at all its like fasle advertising because i been looking for these all over royal blue airforce ones and for some reason i can't find them or order them”
“Just like others told here. I’d better stay away from this scammers...
Shopped at Nike online for the first time and they just didn’t deliver my order at the end. I requested refund and then after 4 days they send me refund confirmation email. So I decided to use my gift card again and I walked to near local Nike store but they told me that my gift cards are blocked... Nike representatives are liars and scammers (I had a representative named Brett)!!!
Will be filling up a police report now...that all that I can do now since at this point no shoes and no money.”
“Nike compression pants are poorly made, this is my fourth pair and this continues to happen. I have a pair of under armour and i wear them just as much and they have held up. When contacting Nike they claim that since it's past 6 months they could not replace the item. Done with Nike compression.”
“Poor quality control feel as though Nike is laughing at me I've spent £500 on trainers and £150 on clothing in the last 6 months every item I hve has either popped Air bubble and poor quality stitching ive spoke to others and they agree I've seen with my own 2 eyes other people's Nike mishaps this can not keep happening while buying high end sportswear”
“I visit to the Nike on 85th and Cottage in Chicago Illinois due to an email that I recently received for an additional 30% off all clearance items. Per the manager Harry due to the All Star week in day will not honor my 30%. Only in the urban area smh!! Funny per McXary in Oakbrook IL they will honor it. I should him my email and proof that this store is listed and was advised by Harry o well.”
“My partner bought me a pair of Nike Air Max and after wearing them only 3 times both shoes are ripped close to the big toes. The net seems to be very weak.
Unfortunately he lost the receipt and we were not able to go back to the store cause they will not care unless you have proof of purchase.
I reached out to the customer service and they replied that they do not review your complaint unless you have a receipt because they are protecting their authenticity and integrity.
Sad they treat their customers like that. I believe their integrity should be shown in the quality of the products, but instead a pair of $220 shoes are worst quality than a pair of $10 K-mart shoes.”
“So, I wanted to get some tennis shoes from Nike a while ago. I’ve been gifted with Nike gift certificates and I decided to redeem it.
It was ok I placed my order but I haven’t received shoes ever. So I contacted Nike CS and described my situation. Live-chat agents were a quite rude and they just told me to wait for email from some “Elite team” and now I got a response from Paul (remember that person!) that told me some weird information that my address was used for did-not-arrived orders and my gift cards were tied with fraudulent activity. Whats a joke?! I shopped at Nike for the first time!!! And I used my gift cards (which worked without issues) for the first time too!!!
NIKE ROBBED ME AT THIS POINT! They just blocked my gift cards for 165$ now and I got nothing! Will report that to local authorities. Hope that Police will help me out with that SCAMMERS!”
“I just can’t believe that Nike com is existing now. They are scammers! I will also now take a chance to report my case to authorities and I’ll do my best to surcharge my money!
So my situation was simple. They don’t deliver my order then tell me to wait for 3-5 days. I waited for 8 days actually and I’ve got an email about my refund.
I walked to a Nike store near my place and tried to use my gift cards used for the original order. But an employee told me that my gift cards were cancelled! That’s unbelievable!!! Now they don’t deliver my shoes and also STOLE my gift cards.”
“Nike app and website is slow.
I been waiting for very good running sneakers with zoomx tech and the carbon fiber built in, with an all black color scheme. At work, most workers can only wear black foot attire with there uniforms. I have been waiting for the zoom vaporfly next % in size 10 men's in all black, or triple black color scheme. But according to nike experts i chatted with, they don't make them. If not, why not?
I also want an all black zoomx fly 3 for my wife, women's size 6. Thank you.”
“I regularly trade shoes with my PE teacher so i don't have to run around the field in our Physical Education lessons. Therefore Nike's fast deliveries are super important and incredibly useful. Top lads at Nike, bunch of units. 100% a 5 star rating from me. If the CEO of Nike gets in touch, i will happily buy him/her a pint down the pub to show my gratitude x”
“Decided to shop at Nike online. So my order was shipped fast but it never arrived! I contact Nike on 20 of Dec (today is 8/1/20) and I still haven't got a response regarding my refund!
I just chatted with a rep and I've been told that I need to send them a proof of purchase of gift cards (can you even imagine that?). What's a joke gift cards are created to be a gift for someone and how can I now send them that proof??
So at this point I'm left WITHOUT my money and WITHOUT the shoes. That what you can expect when shop at Nike com.
Stay away of that scammers!”
“This company had no moral values and would rather support an American hating person than do the right thing and stand for what’s right. Just a sad company and business. I wish everyone would boycott them for supporting Terrorism.”
“I ordered a jacket and chose Nike because of the shipping arrival date. When the date came, I check tracking and the date was four more days. When I contacted Nike, they said not to worry; it may be delivered earlier. I needed the order on the day promised - not some other day. The delivery is scheduled for a business for the weekend or after-hours won't work. Now I have to try to change things with UPS - why does that fall on me? I don't have the time to do this. I should have read the reviews on Nike before I ordered - won't make this mistake again.”
“Bought a pair of air Jordan retro 12 (QS) for my son . Second day Found that the inner pad logo was peel off . (Really disappointed That the branded Nike shoe and the quality of logo are so lousy . ) Call the shop and ask to refer to Nike distributor . email the Nike distributor but Insist can’t exchange . The reply :
I have went to check with various deparments and also getting more insights with my retailer on the matter.
Based on your photos, the insole logo of right shoe has peeled off and it is a normal condition of wear and tear.
Branded shoe , wear and tear the logo will peel off it already sound funny . But the shoe not even wear yet and told it not the display pair cos it size 8 . True , it from the store when we requested the size . Although it will peel off after sometime we wear but at least it come with complete logo .
What the lousy brand and first experience bought the NIKE BRANDED air Jordan shoe ..”
“New product launch was delayed without notice. When it was finally announced their online system puts you in a line, so be careful because even though your order is input, it is not placed until you are released in the line. Problem is, if the product sells out, like in my case, it simply states Processing error. Go back to reorder -- not available. Totally unfair system. Should hold your order when you select the product. Really?? This company should have a better system than this!”
