“I bought some shoes that sucked so I returned them as according the their returns policy. They accepted the return but refuse to refund me. It's been nearly a month since I returned the shoes and I've contacted them countless times, but they never give me my refund. Sometimes they tell me it's way, or they'll contact me to resolve, but it never does it come and they never contact me back. I've filed a BBB complaint and still nothing... I will NEVER order from Nike again. AVOID. Just don't do it!”
“I ordered something from them and came after one month of waiting,I was keep calling to see what's happening with my clothes because I had no updating from them ,and no one was answering,not on phone and neither in chat ....finally someone was answering me and they said they have good news for me and that I ll get my parcel on Monday,Monday of course has passed and still didn't get my parcel...I was keep calling for them and again no one has answered then I decided to go in chat with them,after 2 hours of waiting someone finally answered and after one minute of chating with them,it was disconected ,and it wasn t the internet fault,then I was keep waiting and again someone started chat with me and I said to them that I don t whant their products anymore and I want a refund,they said "no,u will not get any refund,until you ll get your parcel" and they shut down my chat ....how I suppose to know when I ll get my parcel if I have no updates from them,di after one month I got my delivery,the quality of leggings was really bad,and really bad custom services....definetly won't buy again from them anymore”
“Amazing! Had bought some trainers that were in the sale, what was even better was that Nike was offering a further 30% off which made the trainees even cheaper! Great value and they were delivered earlier than they stated.”
“Nike product quality is going downhill. They use adhesive on the pants instead of sewing and after couple washes, adhesive falls apart. I wont buy their high price products again. Price doesnot reflect quality.”
“26 mei deed ik mee met de loting van SNEAKRS is ook van Nike! Ik kon Nike SB Dunk Low x Ben & Jerry's 'Chunky Dunky' winnen. Ik had gewonnen met loting en moest nog alleen afrekenen. Ik sta te wachten op de pagina van PayPal maar hij gaf gelijk aan dat pagina niet meer actief is en neem contact op met de verkoper!? WTF en Jahoor loting voorbij! Niks betaald, dus niks gewonnen!! EN BEDANKT. Na bellen met Nike kreeg ik 15% korting terwijl Nike.com sowieso SALE30 code voor iedereen te gebruiken was.
Er lagen nog 2 schoenen in het winkelwagen die ik zelfde dag heb afgerekend! Een normaal iemand zou nooit meer wat kopen bij Nike.com
- Jordan Why Not? Zer0.3 maat 44
- Air Jordan 3 Retro Tinker maat 44,5
Ik reken af en krijg een bevestiging met daarin: We hebben je betaling ontvangen: C00176119519. Later kreeg ik weer een mail: Bestelling ontvangen (Nike.com #C00176119519) en een Geschatte leveringsdatum 05/06/2020 staat erbij vermeld in dat mail.
2 a 3 dagen later krijg ik een mail van Nike.com dat mijn bestelling onderweg is. Maar wel met 1 schoen minder want die is geanuleerd. En nog wel Air Jordan 3 Retro Tinker die geanuleerd was! WTF ik kon ergens dat schoen kopen maar bij Nike.com koste het maar € 110.58.- wat ik btw beetje te goedkoop vond! Verdacht dit!
Nu heeft Nike.com mijn Air Jordan 3 Retro Tinker geanuleerd en kan ze nergens meer kopen door dit *** grapje. Als ik dit eerder te horen had gekregen, dan had ik ze snel nog ergens anders gekocht maar ik ging ervan uit dat ze gewoon bezorgd worden voor 05/06/2020 wat in de mail stond!
Nu heb ik geen schoen en kan ook niet meer kopen. IK BEN 2 HELE DIKKE MODELEN KWIJT GERAAKT DOOR NIKE.COM
29 mei kreeg ik mijn bestelling binnen en die klopte niet want Air Jordan 3 Retro Tinker was geanuleerd en waarom weet ik nog steeds niet!
Ik hoor dan nog €110,58 terug te krijgen van de geanuleerde Retro Tinker! En Jahoor na 35min wachten aan de telefoon kreeg ik een domme medewerker die niet kan uitleggen waarom het geanuleerd is!? Ik heb via IDEAL betaald en nu moet ik mijn eigen geld terug vragen via een link. WTF. Heb dat ook gedaan, ik heb mijn bankgegevens ingevoegd en de rest! HET KON NIET FOUT!!. En afwachten want het duurt meer dan een week voordat ik het terug krijg. OPLICHTERS.
Ik ben een dag later toch maar gaan bellen en weer 20 min wachten kreeg ik een jonge meid aan de telefoon die slecht Nederlands spreekt! Ze zegt tegen mij dat ik mijn bankgegevens fout heb ingevuld! Dit meen je niet! Ik mijn eigen bank gegevens fout invul? Nou dacht het niet!?
Ik gaf aan om dat nu telefonische te doen? Maar nee hoor dat kan natuurlijk niet want Nike.com gaat mijn binnen 7 werkdagen terugbellen en dan kan ik blijkbaar wel mijn rekeningnummer doorgeven. DIT SLAAT NERGENS OP!! IK WIL GEWOON MIJN GELD EN DAN ZAL IK IN HET TOEKOMGT NOOIT EN OOK ECHT NOOIT MEER WAT KOPEN BIJ NIKE.COM.
Ik betaal, Nike.com annuleert en nu moet ik wachten tot Nike mij gaat bellen om mijn rekeningnummer te vragen?! Slaat nergens op DIT IS RENTENIEREN!!
EN WAAROM IS MIJN BESTELLING GEANNULEERD? EN WAAR IS MIJN RUIM 110EURO? OPLICHTERS. IK HEB NU PAAR KEER GEBELD IN HET WEEKEND EN DAN KRIJG JE EEN MEDEWERKER DIE GEEN NEDERLANDS SPREEKT, EN DIE GEWOON ZEGT "BEL MAANDAG MAAR"?! WTF ONWIJS SLECHT
Ik ben ondertussen 2 HELE DIKKE sneakers kwijt! Achter mijn geld aan en dan nog moeite doen om het terug te krijgen!! Slecht heel.slecht”
“I ordered a pair of runners the 28th of April, for which I received an email on the 4th of May claiming they were no longer in stock and that'd I would be automatically refunded! 2 weeks later NOTHING and impossible to get in contact. Wont ever be ordering from this website again, let alone purchasing any Nike products again.”
“My sister, who has three teenage sons who all play competitive sports and are loyal Nike consumers, reached out to Nike to inquire about the ability to special order cleats for her son who has Cerebral Palsy and plays soccer. Due to his disability, he is in the need of two different sized shoes, a 12 and 9.5, which has led to my sister, who is a single mother, having to buy two pairs of shoes regularly to accommodate the shoe size difference and his rapid growth as a 16-year-old who is now over 6' tall. Nike has denied the willingness to accommodate this special order to provide the support my nephew's disability is needing for him to continue engaging in sports, which has been a huge confidence booster for him. As loyal Nike consumers, my family is all disappointed in Nike's lack of responsiveness to this - especially given the large platform and advertisement Nike gives to support athletes of all backgrounds. We will be searching for other brands that are willing to support the needs of ALL athletes - not just the famous disabled ones.”
“Let me first say, I typically do not write reviews. I understand that things happen and give great value to reviews and how they can effect a business. Nike however is well established and my experience is not just a simple mistake. I purchased a couple pairs of sneakers for myself recently and it did extend the estimated delivery time after the fact which is fine and not a big deal but when recurved my purchase I noticed the left shoe felt snug. I checked the size on the tags and both state they are size 7. However I put them on the next day again and can’t help but feel the difference again. I put them next to each other and one is significantly larger then the other. Note. I would not have an issue if they mistakingly sent two different sizes. However both noted size 7 which makes me question the quality of the product they are putting out, not to mention you can’t get a hold of customer service. They hang up when you call. Seriously Nike? Put out a better product.”
“I ordered two sweatpants, and when the package arrived it only contained a couple of rolls of toilet paper and a phone book. After contacting the customer service at Nike Germany a couple of times, and being told that they would look into it, I have not heard from them anymore for over two months now.”
“Delivery was a week late. Order was wrong. Attempted to return but the website always crashes when I try. Cannot even leave a review on the site. I signed up to be a member but this doesn't have any effect.”
“Un pésimo servicio compre dos pares de nike air Max son unas ratas en vez de mandarme los dos pares de zapatos nike air max me mandaron una bufanda que no deja de valer 5 libras y mi compra fue de 57 libras k ratas. Son unos ESTAFADORES NO CONFÍEN EN ELLOS !!!!!!!!!!”
“First time shopped online on nike.com. I'm super disappointed with the shopping experience. I made my order a month ago and I still not receive any email regards on the shipping. I talked with a live-chat agent and he said there was an error when processing my order and I will be informed in 3-5 working days. I just couldn't believe a BIG BRAND like Nike has the worst customer service that I had ever had. It should have told me in the first place when there is an error but no one says until I go and ask about it. AND I still waiting for my product to come. I will never shop Nike online again. It just ruined the whole online shopping experiences.”
“All the bad reviews shocked mi little bit. I own my tenth pair of Nike shoes and I always been a happy with them. Also I have very good experience with Nike.com itself. Well, no customer service but very fast processing of the order (less than two weeks to different country).”
“Took 2 weeks to arrive. Opened up and the T shirt had pen mark all over it and had bobbles and pulls all over. This item was used and sent out to me. DISGRACE. Now been another week and still not had replacement and hasn't even been despatched yet. Shocking service from a worldwide sports brand.
UPDATE
3 WEEKS NOW AND STILL NO NEW T-SHIRT. JUST SITTING IN THE WHAREHOUSE TO BE SHIPPED. FROM A COMPANY THIS BIG ITS A JOKE. I'VE HAD DELIVERIES FROM OTHER BUSINESSES WITHIN DAYS. I CAN'T EVEN GET A REFUND AND EVERYTIME I CALL UP THEY JUST GIVE ME A LOAD OF TOSH AND SAY IT WILL BE SENT. WE'LL ITS BEEN SITTING THERE FOR 3 WEEKS. I DON'T BELIEVE YOUR EXCUSES. SHOCKING CUSTOMER SERVICE AND I WON'T BE BUYING NIKE AGAIN. I WILL USE ADIDAS OR ANY OTHER BRAND IN FUTURE.”
“Most awful site ever. We had to pay to send back the cloth and still after 6 months and 3 reminders still no answer and money gone.
We send return confirmation and everything but they don't even have the decency to answer.”
“Can someone please tell me how is it that all these nikes are advertised and no noe can't find them at all its like fasle advertising because i been looking for these all over royal blue airforce ones and for some reason i can't find them or order them”
“Just like others told here. I’d better stay away from this scammers...
Shopped at Nike online for the first time and they just didn’t deliver my order at the end. I requested refund and then after 4 days they send me refund confirmation email. So I decided to use my gift card again and I walked to near local Nike store but they told me that my gift cards are blocked... Nike representatives are liars and scammers (I had a representative named Brett)!!!
Will be filling up a police report now...that all that I can do now since at this point no shoes and no money.”
“Nike compression pants are poorly made, this is my fourth pair and this continues to happen. I have a pair of under armour and i wear them just as much and they have held up. When contacting Nike they claim that since it's past 6 months they could not replace the item. Done with Nike compression.”
