“Nike sucks they canceled an order that I made without reason and without notification so now a 13-year-old girl won’t receive her stupid Nike shoes on Christmas day which for most kids is an important holiday never buying anything from Nike again.”
“I've always worn Nike shoes because they're comfortable on my feet. What I hate about Nike shoes is that they don't last very long. I'm 80 years old so, not as active as I was 20 years ago. EVERY pair of Nike shoes I've worn for the last 20 years has self destructed. The soles detach from the shoe and that's it. I've tried flex glue and other useless remedies. What is it that causes the soles to detach?”
“I have never had a worst experience buying online in my life!
I paid with apple pay and the website did not read my apartment number on my delivery address. They shipped the item with the wrong address and I contacted them everyday since UPS says only the sender can update the address. They told me several times that the issue would be fixed and escalated to their elite team, yesterday I talked to another representative and they told me all people before him lied and nothing was escalated and no one was doing anything to fix the issue.
Worst brand and customer service I've ever ver dealt with! Be aware before buying from them. They definitely do NOT care about their customers and just want your money!”
“I found the item I wanted, shipping was speedy, however, because I couldn't cancel a recent order that I admit was my mistake in ordering the wrong size, I ordered another pair in the correct size. My complaint is that not only did they not offer free shipping on an order over $100, it cost me almost $22 to return the first pair. Not cool, considering all the websites that offer free shipping and some free returns, or a flat fee.”
“I've ordered some Jordans from Nike.com on 30th September and my order got stuck in their NL Warehouse since then. In last month I've spoken every week with the customer support department, each agent told me the same story, that their finance department has to approve the request and they have to answer in 5-7 working days. Even if every time I call them, they can see that those days have passed several times, they just add a comment to that case and nothing is happening.
I should read more carefully all other reviews about how Nike doesn't give a s**t about customers.”
“Good trainers but terrible customer service, definitely not a world top company.
First time using their website to order online and it was terrible, do not try.
Ordered a pair of trainers, got confirmation of dispatch and never got the product.
After 10 days contact their chat centre and they said the order was lost that I would have to reorder if I wanted the trainers but they were out of stock.
Not only I didn't get the trainers for the event I needed them for but I missed on buying another products during black friday sale.
Their customer service didn't offer any sort of solution to this and added another unhappy customer to their record.”
“Ordered brand new Nike Vaporfly shoes but got used ones..They did not do a basic quality check for these expensive shoes..Sounds crazy.. And I have to wait for another week to exchange them..This is ridiculous..”
“I ordered a Nike sweater 3 weeks ago and when I call no one knows where the shipment is. When I track it, it’s just stuck in one place with no movement for 2weeks! Never ordering from Nike.com ever again! Lesson learned”
“Yontay. She is a nice persin and a nice sales lady at nike outlet seagrass mills mall she has a nice personality she's good to the customers and when I get paid I'll be back to buy”
“Recently I visited the Georgetown Nike Store with my wife an my son for the first time. The place was immaculate and all of the employees were busy about helping customers and straightening up merchandise. They all seemed happy to be there. We first met with Pereta who was one of the sales reps. She was amazing! She was very friendly and knowledgeable when it came to purchasing right type of basketball shoes for my son and made some great recommendations. I was very impressed.
We met Ro at the checkout. Great personality! She made us laugh and asked how our experience was. I told her that I loved it and would like to share my experience. It really was a very nice experience. No pressure sales, people genuinely wanted to help you. I would not hesitate returning and will tell others of my experience. You have a great crew there at the Nike Georgetown store in DC.”
“One thing I will say about this company is that it's horrible. Allowing fraudulent purchases be viewed as authentic purchases. I've call 3 times about a purchase I never made and it is clear as freakin day that it was sent to a different location from were i have been living for 14yrs. Your company policy states it was an authentic order and if i want my money back I have to return the product. How can I return a product I never received nor did I order to know what it was to even return. You know who ordered the product why not charge them? go after them? since they technically didn't pay for YOUR products and just return the money that is mine that your customer used to fraudulently pay for your products. It's blatantly clear this company runs on absolute greed and fraud and doesn't care about actual justifiable facts. I will be taking legal action.
Absolutely Disgraceful, I was never even a customer, but now after this I will NEVER support Nike in any way along with my family and friends.”
“The Best Shoe I Have Ever Bought!
NIKE FlexExperience 8
Run, Tennis, & everyday!
Soles have structural integrity
Light weight, flexibility and extremely great wear.
I bought 3 to insure a future supply.
Thanks for developing this winner!”
“Ordered 8 days ago and received an order confirmation, after waiting for the promised shipping confirmation I decided to contact them today, only to find out the order had been cancelled and they had not notified me.
Go elsewhere for your sporting goods.”
