Nissan Reviews

Name: Nissan
Rating: 1.63

1.6 Rating 128 Reviews

16 %

of reviewers recommend Nissan

Company Reviews

Questions

Metrics

1.6

Based on 128 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

Visit Website

Phone:

01923 899334

Email:

gb@nissan-services.eu

Write Your review

Tell us how Nissan made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have a Nissan Qashqai 2013 plate, 16 days after the 3 year warranty expired the Sat Nav stopped recognising the SD data card stating "no SD card recognised please only use genuine Nissan sd card". The card is still the same as the one that came with the car. I contacted Nissan to be advised that they would be able to offer no contribution towards a replacement card and that cards expire after a period of time " every few years", so effectively telling me that every 3 years or so you have to buy a new card to keep your map system working! Pretty sure I have been royally mugged off as now have little choice but to buy an updated card for £125 + vat if I want to use the built in sat nav!”

Helpful Report

Posted 10 years ago

“When I bought my nearly new Nissan Qashqai, it was recorded that the sales team had lost 1 of the keys, but they would supply me a new one. 6 months later, many phone calls and emails and I still don't have the key. Other pre-existing problems also haven't been rectified. I won't be buying another Nissan.”

Helpful Report

Posted 10 years ago

“When you spend over £20,000 on a brand new car and find that the car needs a new engine after just 9 months, you expect some agreed reasonable compensation. Nissan GB offered just £150 worth of accessories or £100 off an extended warranty. When I rejected this, I've been met with a "take it or leave it" response or take it to the auto industry ombudsman, which they know can't force them to provide reasonable compensation. Looking forward to getting rid of my Nissan and buying another Toyota.”

Helpful Report

Posted 11 years ago

“such poor service nissan you just don't care about your customers and until you learn i can not promote your products”

Helpful Report

Posted 11 years ago

“Poor poor poor customer service.thats all really!”

Helpful Report

Posted 11 years ago

“lack of customer service for customers who have problems with their NEW vehicles is DISGUSTING!”

Helpful Report

Posted 12 years ago

“Nissan have very poor customer service for such a large company given known fault. Will make me think twice about buying Nissan!”

Helpful Report

Posted 12 years ago

“worst customer service I have ever received! nissan you suck”

Helpful Report

Posted 12 years ago

Nissan is rated 1.6 based on 128 reviews