“No response from vendor after 5+ attempts. No shipping info or any status info after 3 weeks, except “processing order”. Filed Amex “stop payment” on credit card.”
“I ordered from Noah's Cave almost a year ago and although it took almost 2 months for my order to be delivered, I held out hope. When my order finally arrived, I was utterly disappointed. I ordered a few things, including a Color Shifting Unicorn Mug for $20, that I bought as a gift: a gift I would never deliver. The packaging was crushed and amateurish. The mug wasn't broken to my surprise but it was so cheap that I certainly couldn't it as a gift. Had I seen it at the Dollar Store, I wouldn't have spent the dollar. The workmanship was terrible. It looked like it had been painted by a 5 year old. The craftsmanship was so bad, I did not feel it would be safe to drink from it. I also ordered for $15 a 2-in-1 Spatula Tongs, the cheapest piece of kitchen ware I've ever seen. My intention was to return both products but I didn't, having absolutely no confidence that the company would follow through. After reading their reviews, I suspect I was right. I ended up throwing both items away. If I didn't feel safe drinking out of the mug, it wouldn't have been ethical to donate it to a charity. I spent $64 with this company and will never spend another penny with them ever again. They are poorly run and the products they sell aren't worth the money you'd spend. I recently ran across their invoice which led me to write this review. I owed it to anyone who might be tempted to send this terrible company their hard-earned money.”
“Never delivered my son's birthday gift. Ordered before March 15 and paid with card, no sign of watch. I have no more money and he needed it for his mission trip. Sad.”
“To all those who are looking to buy from Noah please don't. They won't send the item and even if they do, you will regret it. Worst service ever. Third grade quality”
“Ordered Peek a Boo Bear for my great niece on 8/31/18. It never showed up. They said they would send a new one and a special gift. That never arrived. Finally I asked for a refund. They said they issued one and I would receive credit on my AmEx. That was in December, Still no refund. I have emailed them multiple times with no response. The Customer Service phone number to call is not a working number. Do NOT order anything from them. SCAMMERS.”
“Terrible customer service. Item never arrived. Emailed them about it. They sent an email blaming the post and promised it would arrive soon. 6 weeks later, still hasn't arrived. Emailed them about it. They sent the exact email.”
“I purchased $50 in items and this company never sent my products and when I asked for refund I got an automated message saying money on its ways. They are scam artists and should be in jail!”
“They put a set of 5 glass drinking so you would think you are getting a set of 5 so i ordered 2 sets and received 2 glasses for 27.00. When told them i want a refund they said i would get it in 2 days and that was Oct and have yet to get. Don't order from them”
“Ordered item November 4, 2028
Item never shipped status remained as packing. Contacted via email on November 12th received generic response. On November 14 I requested a full refund and received generic response that it was forwarded to sales department and I would receive a refund in 24/48 hours. That never happened I opened up a case with my bank November 20th and the fraud department is investigating”
“Here’s what I did to try to stop the Fraud.
Yes, all these places are full aware and investigating but they would like to see more complaints in order to track down all their fake sites.
I HAVE NEVER RECEIVED MY REFUND AND IT HAS BEEN A RELENTLY BACK AND FORTH WITH GENERIC RESPONSES BACK TO ME THAT IT HAS BEEN SENT TO THE DEPARTMENT FOR A FULL REFUND.
I DID GET A PERSONAL RESPONSE ONCE : THEY RESPONDED THAT I WOULD GET A PARTIAL REFUND.
I CONFRONTED ABOUT THAT AND I GOT A RESPONSE TO DISREGARD THAT EMAIL AND I WOULD GET MY FULL REFUND BACK WITHIN 24 - 48 HOURS.
THEN AN EMAIL BACK TELLING ME THERE WAS A PROBLEM THAT PAYPAL WOULD NOT ACCEPT MY REFUND.
WTF ????
IT'S STILL ONGOING BACK AND FORTH WITH THE GENERIC RESPONSES BUT I DID RESEARCH AND DID REPORT THEM TO THESE FACETS.
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I was advised to let you know that the BBB, FBI Website/E-Commerce/Cyber Fraud, Facebook Fraud, E-Bay Fraud, Amazon Fraud Departments have been notified with the information you see here and are currently investigating you already for other persons as well (Big Surprise)
They are investigating websites and apparent Fraudulent Activity under other names and websites you have out there. (They didn’t give me details for that)
They have added mine to the list of complaints.
Let me refresh your memory of my purchase and the amount.
It would still be a great gesture to refund my PayPal Account for the full amount.
P012018
Holonis, IncPayment
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Exchange rate
$34.94 CAD = $25.90 USD
1 CAD = 0.7412 USD
Transaction ID
1LE64256LN6737919
Seller info
Holonis, Inc
https://www.holonis.com
Invoice ID
WC-2732046
Purchase details
Talk Back Hamster Plush Toy - Coffee
$20.95 USD
Shipping
$4.95 USD
Total
$25.90 USD
Anonymous : to protect my identity. I also took my address out for privacy.”