Nolae Reviews

Name: Nolae
Address: Lise-Meitner-Stra, Berlin
Rating: 4.74

4.7 Rating 1,558 Reviews

94 %

of reviewers recommend Nolae

4.7

Based on 1,558 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.9 out of 5

About Nolae:

Nolae is Europe´s #1, with the mission to make K-Pop products easily accessible for European fans. We offer a huge range of products including albums, lightsticks, season's greetings, plushies and many more.

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Nolae 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As fast as possible, good packaging.”

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Posted 3 months ago

“Delivery was very fast and smooth, I got my order faster than I expected.”

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Posted 3 months ago

“I recommend Nolae, my KARMA album and my skzoo from stray kids were delivered well protected.”

Nolae 5 star review on 23rd September 2025

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Posted 3 months ago

“The best in Europe.”

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Posted 3 months ago

“The package arrived on time! There was a dent on the outside of the box, but the product itself wasn't damaged! I will definitely order more from them!”

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Posted 3 months ago

“The orders always arrive on time, only once happened that it was late, but other than that I'm satisfied”

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Posted 3 months ago

“Nolae’s app is very reliable and responsible, that’s why I give them 5 stars. Worth buying in their store and it is one of the best experiences I have had shopping outside ...”

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Posted 3 months ago

“Absolutely amazing! My order came 100% complete and undamaged!”

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Posted 3 months ago

“Je suis une fidèle cliente de NOLAE et je les recommande sans hésiter. Les envois sont bien protégés et le service client est top”

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Posted 3 months ago

“I ordered the karma Album and the delivery was incredibly fast on Nolae's part (DHL wasn't as fast). I really loved the packaging, the stickers and the little note they put into my package. Also the tape is incredibly cute (I want it for myself). I like your shop so much that I basically instantly made another order and I'm very exited for it to arrive!”

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Posted 3 months ago

“This time I had to wait a little longer, but I'm still always very satisfied.”

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Posted 3 months ago

“Todo estupendo. Muchas gracias!!”

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Posted 3 months ago

“Even tho it was a preorder, I didn't have to wait too long for it to arrive after the official release date. My order was very well packed and protected, so it had no damages at all!”

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Posted 3 months ago

“Everything arrived in perfect conditions and packed extremely well. Their notes and stickers are also a cute and personal touch to the order! Loved it!!”

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Posted 3 months ago

“I pre-ordered a new Album and I was really surprised how fast it arrived ! It was nicely packaged with a cute message ☺️ I will order on Nolae again !”

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Posted 3 months ago

“Super 👍 für Kpop Fans sehr viel Auswahl”

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Posted 3 months ago

“Ich kann leider nur 2 Sterne geben, weil ich finde es nicht gut dass Alben verkauft werden die garnicht auf Lager sind obwohl es klar steht das die auf Lager sind.. einen dann 3 Wochen warten lassen ist hart. Man hätte vorher anmerken sollen das der Laden noch auf Lieferungen wartet! hätte ich das gewusst hätte ich nichts bestellt!!! Sehr schade das Ware verkauft wird, die nicht auf Lager sind. Die 2 Sterne sind für die Mitarbeiterin die meine Bestellung storniert hat und sehr freundlich war”

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Posted 3 months ago

“Such a good website!! So easy to navigate and use, gave updates of my order when necessary and very good prices compared to my local stores. My order was a preorder so it took quite a while but it still came in the time that it said it would.”

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Posted 3 months ago

“Ich liebe die grosse Auswahl an Alben und anderen Sachen. Meine Pakete kommen unbeschädigt und sicher an, ich finde es mega, dass wir in Europa so einen grosen Laden zur verfügung haben. Danke an alle Mitarbeiter bei Nolae, euch zu Dienst haben wir kpop auch in Europa! :)”

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Posted 3 months ago

“First class, original and offical product”

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Posted 3 months ago

Nolae is rated 4.7 based on 1,558 reviews