Nolae Reviews

Name: Nolae
Address: Lise-Meitner-Stra, Berlin
Rating: 4.74

4.7 Rating 1,559 Reviews

94 %

of reviewers recommend Nolae

4.7

Based on 1,559 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.9 out of 5

About Nolae:

Nolae is Europe´s #1, with the mission to make K-Pop products easily accessible for European fans. We offer a huge range of products including albums, lightsticks, season's greetings, plushies and many more.

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Nolae 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Meine Bestellung kam schnell an und alles war sicher verpackt.”

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Posted 8 months ago

“Alle Pakete wurden sorgfältig gepackt und gesendet. Bisher nie ein beschädigtes Produkt erhalten. Und bei den Bestellungen erhält man Bonuspunkte. Die App zeigt nicht immer das an was ich suche. Deshalb benutze ich lieber die Webseite. Insgesamt ist es der perfekte Shop für K-Pop-Artikel.”

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Posted 8 months ago

“I loveeeee the package! It was so fancy packed and so beautifully wrapped and it arrived at the right destination. Thank you ❤️”

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Posted 8 months ago

“Ich bin sehr begeistert. Gerne jederzeit wieder.”

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Posted 8 months ago

“Súper cutes and super kind people, very protected”

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Posted 8 months ago

“The lighsticks arrived earlier than expected, in perfect condition and worked perfectly with the app Can't wait to use them in the concert!”

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Posted 8 months ago

“I have been using Nolae as my go to for K-pop in Europe for years now. I am always super impressed with the customer service that they provide. Their loyalty program is awesome I managed to snag a lightstick on the cheep thanks to all the abums I bought”

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Posted 11 months ago

“I love it very much.”

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Posted 11 months ago

“Very good survice, and the product always come between the promised days :). It is very great to shop here sometimes! - Greeting from The Netherlands :).”

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Posted 11 months ago

“Excellent variety of merchandise, very well packaged with cute tape and it's quite affordable compared to other sites.”

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Posted 11 months ago

“Amazing service , the products are always in good condition , I always buy from nolae and I am never disappointed”

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Posted 11 months ago

“Album arrived quickly and was packaged safely! My friend loved her gift :).”

Nolae 5 star review on 21st January 2025

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Posted 1 year ago

“5 stars cuz y'all are so quick with my orders unlike the other websites that take 1-2 or 2-3 months and the packaging isn't damaged at all like when I ordered a BLACKPINK light stick from another website it took at least 3 months to arrive and the box was so squeezed but when I order from Nolae its undamaged and within 1 week it I would have it except from the new years greetings that take a lil longer”

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Posted 1 year ago

“Even though I have to wait about a month to get my articles, I always am happy about them. No damage, nothing is ever missing. Thank you for your Service!”

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Posted 1 year ago

“I always buy albums from Nolae and ive never beed dissatisfied!”

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Posted 1 year ago

“It came faster than expected, and the album was just perfect, 10/10.”

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Posted 1 year ago

“I've ordered 23 albums and 1 lightstick from Nolae. I live in the Baltics and this is the cheapest per album when taking into account shipping costs. In all the years I've never had an issue except slower shipping. My biggest annoyance is ordering around christmas time. But for the cheapest prices I honestly am fine with it. If it's not a pre order and it's not the holiday season I've gotten packages in under 2 weeks. Though this specific packadge took over a month to get to me, I ordered on nov 3, with a pre order album. The packadge arrived on jan 8th. Quite long but I get it.”

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Posted 1 year ago

“I really love your guys”

Nolae 5 star review on 19th January 2025

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Posted 1 year ago

“By my mistake I ordered the wrong product and when I returned it I received a full refund. Thank you very much.”

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Posted 1 year ago

“Very good!! I love how they care for the customers’ happiness about K-pop merch! Always including cute stickers and some freebies”

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Posted 1 year ago

Nolae is rated 4.7 based on 1,559 reviews