Nolae Reviews

Name: Nolae
Address: Lise-Meitner-Stra, Berlin
Rating: 4.74

4.7 Rating 1,559 Reviews

94 %

of reviewers recommend Nolae

4.7

Based on 1,559 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.9 out of 5

About Nolae:

Nolae is Europe´s #1, with the mission to make K-Pop products easily accessible for European fans. We offer a huge range of products including albums, lightsticks, season's greetings, plushies and many more.

Visit Website

Nolae 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product was in excellent quality and I loved the packaging! Would definitly reconsider buying from Nolae again!”

Helpful Report

Posted 1 year ago

“I am really very happy with Nolae. I think the prices including shipping are great and what you order is always delivered very quickly. The albums are always undamaged and if something does happen, you get a refund. Really great offers and new releases are delivered quickly.”

Helpful Report

Posted 1 year ago

“Nolae is my favorite online kpop store because they are fast, detailed and great, I never had any problem with any order and if I have it they are also quick to solve it. I really enjoy shopping at Nolae, highly recommended”

Helpful Report

Posted 1 year ago

“I always look forward to your packages! You guys are amazing!”

Helpful Report

Posted 1 year ago

“Ho acquistato un album dal sito. L’acquisto è stato semplice e intuitivo. App dedicata da migliorare ma molto funzionale. Tempi di consegna leggermente lunghi, ma comprensibili. Prodotti meravigliosi, si merita tutte e 4 le stelle. Consigliato e affidabile.”

Helpful Report

Posted 1 year ago

“A very kind store, genuinely, attentive and always friendly to its customers whenever they have questions, always responding quickly to emails. I just want to thank you for always providing me with the best quality of service and quick responses. Simply a perfect and very hard-working team.”

Helpful Report

Posted 1 year ago

“Super fast and every Thing completely. the Service frome Noale is great.”

Helpful Report

Posted 1 year ago

“I've only had a few orders so far with Nolae and all of them have been perfect. I love the stickers and packaging with their little mascots on them, it really adds to the custom satisfaction opening something that looks nice on top of what you ordered. One thing I would love to see is if the could stock with some older products in the future for people who want to try and fill out some collection, that would be amazing. I think for the foreseeable future this is shop for kpop merch, very pleased.”

Helpful Report

Posted 1 year ago

“Freundlicher Umgang, schnelle und unklomplizierte Bearbeitung meiner Kunden(an)fragen per EMail, so wie auch telefonisch. Leider sind keine Sonderbestellungen, nicht im Shop angebotener Artikel, möglich.”

Helpful Report

Posted 1 year ago

“Ich mag die Seite sehr gerne!”

Helpful Report

Posted 1 year ago

“I have bought here before. The first time it was horrible. The order was lost and i waited a los of time. After that i bought more times and everything was perfect. But i have made another order (inorder on 15 of november) in preorder and there has been more than 2 months and im still waiting to you to sendnit. It was supposed to be a christmas gift, but i think it will be arrives in march…”

Helpful Report

Posted 1 year ago

Hi!~ Thank you for your honest review and we apologize for the longer wait. Unfortunately, processing and shipping Stray Kids pre-orders take longer than other items since the demand is especially high. That is the reason why we always advice a much later shipping time in our product description despite the release date. We will try to improve our service for the future. Best regards Nolae Team

Posted 11 months ago

“Never had any problems, pre orders on time. I can only recommend!!”

Helpful Report

Posted 1 year ago

“Everything went perfectly and the shipment arrived quickly.Thank you🙂”

Helpful Report

Posted 1 year ago

“Orders are quickly processed and delivered in a timely fashion! Products are well packed and the stickers are cute. Nolae often has items or albums that local shops don't so it has become my standard go-to shop!”

Helpful Report

Posted 1 year ago

“I've been using Nolae for a few months now and am absolutely in love with them. The packaging is super cute and the products are always safely (and quickly) shipped.”

Helpful Report

Posted 1 year ago

“Me encanta la seleccion de productos que tienen, ya que se hace un poco complicado conseguir ciertas cosas en otras tiendas. La atencion es muy buena y los empleados son muy involucrados, muchas gracias!”

Helpful Report

Posted 1 year ago

“Eu gosto de comprar aqui. Apesar de caro, pelo menos vem muito bem embalado e seguro.”

Helpful Report

Posted 1 year ago

“Perfect delivery.”

Helpful Report

Posted 1 year ago

“Ein Toller lade, viele Produkte, aber schade das manche Sachen schnell ausverkauft sind. Wollte mal ein Kpop Mystery Box kaufen. Am beste wärend Boy und Girl group Mystery Box.”

Helpful Report

Posted 1 year ago

“Ich bin überhaupt nicht zufrieden. Die Ware ist bis heute nicht angekommen oder versendet.Es gibt keine Informationen wann die Ware versendet wird.Bezahlung erfolgte am 15.11.24 Ich werde den Betrag zurückfordern. Da keine Informationen zum Versanddatum vorhanden.”

Helpful Report

Posted 1 year ago

Nolae is rated 4.7 based on 1,559 reviews