Nolae Reviews

Name: Nolae
Address: Lise-Meitner-Stra, Berlin
Rating: 4.74

4.7 Rating 1,558 Reviews

94 %

of reviewers recommend Nolae

4.7

Based on 1,558 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.9 out of 5

About Nolae:

Nolae is Europe´s #1, with the mission to make K-Pop products easily accessible for European fans. We offer a huge range of products including albums, lightsticks, season's greetings, plushies and many more.

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Nolae 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The package was damaged so I was scared for the album.”

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Posted 2 months ago

“never disappoints. orders always arrive well packaged”

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Posted 2 months ago

“Schneller zuverlässiger Versand und Service. Das Produkt kam in Top-Qualität! Ich bin sehr zufrieden :)”

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Posted 2 months ago

“All items arrived in perfect conditions! I'm happy to order with Nolae! Thank you!”

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Posted 2 months ago

“The packaging and all order is so good and preety beautiful but it takes sooo long to came even if I pre-ordered the item”

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Posted 2 months ago

Hi~ Thank you for your honest feedback. Please keep in mind that the release date is not the shipping date. You can always find the estimated delivery time in the product information. According to the shipping date of your order, we even shipped your order earlier than we announced in the product information. :) If you still have any questions, feel free to contact our customer support at info@nolae.de. Best regards, Nolae

Posted 1 month ago

“Compramos unos discos para mi hija, uno era preventa y aunque tardo un poco en llegarnos después de salir, nos comunicamos con ellos para saber cuando llegaría y en todo momento nos contestaron, todo perfecto. Todo llegó en perfecto estado. Recomendable comprar aquí. Son gente muy seria.”

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Posted 2 months ago

“Its well packed but the shipping took some time.”

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Posted 2 months ago

“I loved ordering from Nolae. They give great service and even when you pre-order a bit late they make sure to give you all the inclusions!”

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Posted 2 months ago

“Nolae is a very trustworthy shop. All the merch I have ordered has always arrived in perfect condition, and the shipping is very fast. All the information you need is clearly provided on the website, and if you have any questions, you can rely on their helpful and professional staff.”

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Posted 2 months ago

“They sell the real merchandise in Europe which is very hard to find and the prices are almost if not like the original ones.”

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Posted 2 months ago

“Amazing experience 🫰🏼🥰”

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Posted 2 months ago

“Site très clair, les produits sont envoyés rapidement, quand on a un soucis, on nous répond rapidement, les prix sont les mêmes qu'ailleurs donc je recommande”

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Posted 2 months ago

“Delivered quick and excellent condition”

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Posted 2 months ago

“Parfait ! Ma fille est ravie”

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Posted 2 months ago

“THANK YOU”

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Posted 2 months ago

“I LOVE YOU SOOO MUUUCH. EVEN THOUGHT I BUY JUST 2 ALBUMS FROM YOU BUT I LOVE THEM AND HOW YOU PACKED IT AND ITS SO GOOD AND PRETTYYY LOVA YAA 💋💗”

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Posted 2 months ago

“Ha sido genial aunque ha tardado un poco en llegar y la empresa de paqueteria no me lo quiso dejar en casa aun habiendo pagado para ello.”

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Posted 2 months ago

“All my albums I have bought online is from Nolae. They package their products really good and sends u emails on how your purchase is going”

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Posted 2 months ago

“Sehr gutes Album von monsta x ist einfach die beste Band”

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Posted 2 months ago

“Nolae is actually a very good app/website to buy some K-pop merch. The only problem is that the shipping to anywhere outside Germany is a bit expensive. For example if I buy an album for 26€ the shipping almost adds another 5-8€. But I like everything else.”

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Posted 2 months ago

Nolae is rated 4.7 based on 1,558 reviews