No Pong Canada Reviews

Name: No Pong Canada
Address: 2345 Yonge Street, Suite 400,, Toronto
Rating: 4.74

4.7 Rating 1,552 Reviews

94 %

of reviewers recommend No Pong Canada

4.7

Based on 1,552 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

No Pong Canada 5 star review on 21st December 2021

Jennifer

No Pong Canada 5 star review on 2nd December 2021

Birgit Lund

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately it didn’t work for me .”

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Posted 3 years ago

Thank you for sharing your review, Rachel. We sent you a PM. :)

Posted 3 years ago

“No irritation!”

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Posted 3 years ago

Thanks for sharing and we're glad to know that No Pong does not cause you irr

Posted 3 years ago

“I like that it arrived very quickly after I ordered it. I just have not tried it yet because while I was waiting for arrivalI bought another mostly natural deodorant at no frills.”

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Posted 3 years ago

Hi Pearl! We are happy to hear your order arrived quickly. We can't wait for you to give No Pong a go and so look forward to your feedback ❤️. Thanks for your purchase!

Posted 3 years ago

“I really wanted to like it, bit it leaves white stains on my black tshirts and I wear black shirts...most days”

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Posted 3 years ago

Thanks for sharing your review on No Pong, Alex. We're sorry to hear that you think No Pong may be causing some stains on your shirts. While we haven't tested every possible fabric, our experience and most of our feedback is that it actually doesn't stain. We will be in touch through PM.

Posted 3 years ago

“Couple of days using it, I saw its effectiveness. However, I noticed that my underarms are getting darker after roughly a week of using. Also, I was shocked when I noticed after a week of using that I am having this bad odor in my underarm (that I barely have, ever) after several hours even with the product on it. I didn't expect that I will have the opposite effect (I tried the orginal and the bicarb-free). Maybe it's not really for me. It might work for others but unfortunately, not to me.”

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Posted 3 years ago

Hi there - we are sorry to hear that you are experiencing some discoloration and ineffectiveness with our Original and Bicarb options. We would like to reach out with some helpful tips and solutions and will direct message you momentarily!

Posted 3 years ago

“Customer Service: I appreciate No Pong's dedication in making sure that they look into the customers' questions and concerns with product use. I sent them an email before as I noticed my armpit darkening after using the original, and they were timely with their response and sent me a different product (bicarb-freee) at no cost. I appreciate a store with good customer service that gives time to listen and not invalidate a customer. Product: I am a first user of No Pong, I have the original and the bicarb-free. I tried No Pong because I want to go all natural. The first few days of using the original, I had no armpit odor for sure. but as days went by, I noticed discoloration/darkening and so I emailed them right away and was told that I'm one of the couple that had the same issue. It might just be my skin not compatible with the original, so they sent me the bicarb-free and my armpit was back to its original color. However, I noticed that on the days I don't apply the deo because I'm just at home -- my armpit odor was getting too strong compared to before I started using no pong. I do understand that No Pong is not an anti-perspirant, so I understand the sweating. But I was sweating more than I usually sweat. Currently, I am taking a break from it for now and will try to re-introduce later on.”

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Posted 3 years ago

Hello there! We appreciate you taking the time to write a review and provide us with your feedback. We are sorry to hear you had a darkening response to the Original variant and are finding a change in your body since using the Bicarb-Free variant. If you've been using anti-perspirants for some time you may find that initially you sweat more, but you should have no body odour. We have also had a lot of people find that after using No Pong for a longer period of time that they actually sweat much less than before, as their pores can breathe freely and their bodies are not constantly trying to produce as much sweat. There can sometimes be a transition time for our bodies to adjust and self-regulate. We will get in touch with you again to learn more about your experience and provide further assistance. Thanks again for giving No Pong a go and for allowing us to help find the right fit for you 🙌

Posted 3 years ago

“Love the scents….. Not happy with the gritty texture and came quite runny. Not sure if this is a regular thing as this was the first time ordering.”

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Posted 3 years ago

Hi Christina! Thank you for taking the time to let us know about your concern. We are sorry to hear that you are finding our product to be gritty and runny. We can assure you that our deodorant should not feel this way! We will reach out shortly to provide some assistance 😊

Posted 3 years ago

“I initially really love this product and have ordered it 3 times but on my last order the product is different and doesn’t work as well, I’m not sure if they changed the ingredients?”

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Posted 3 years ago

Hello there! Thank you for your feedback. We are sorry that your last order was not as expected. We can assure you that we have not changed ingredients at all with our products and a list can be found here on our site for transparency: https://www.nopong.ca/ingredients-directions/ We will send you a personal message shortly to get to the bottom of this :)

Posted 3 years ago

“worked for a while but then it stopped working ....like it wasn't strong enough.....”

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Posted 3 years ago

Thank you for your review and we're sorry to hear No Pong is no longer working for you. We've sent you a private message to see how we can assist you further and help you find your perfect No Pong :)

Posted 3 years ago

“I have been using Pong for about 1 1/2 years. It worked fine for a few months and then I got a rash, I believe from the baking Soda. I switched to the one with no baking soda but am having issues with odour. What do you suggest?”

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Posted 3 years ago

“I just wrote this in the email I received and hit ‘submit’ and now I have to rewrite it here…. I love the product however the customer service hasn’t been the greatest. Twice I’ve had issues with my order, the first time I ordered two tins and only received one, the second time the package was open and there were no tins at all. When I wrote in to let you know what had happened I received and email back with excuses as to why this could have happened that were beyond No Pongs reach. You did send me my product with rush shipping but no coupon for the inconvenience, just excuses. I’m my opinion sending an email after a bad experience that is full of excuses is completely unprofessional. At this point the only reason I am still a customer is due to your product.”

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Posted 3 years ago

No Pong Canada is rated 4.7 based on 1,552 reviews