No Pong Canada Reviews

Name: No Pong Canada
Address: 2345 Yonge Street, Suite 400,, Toronto
Rating: 4.75

4.8 Rating 1,546 Reviews

94 %

of reviewers recommend No Pong Canada

4.8

Based on 1,546 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

No Pong Canada 5 star review on 21st December 2021

Jennifer

No Pong Canada 5 star review on 2nd December 2021

Birgit Lund

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My daughter had a bad allergic reaction”

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Posted 1 month ago

Oh no, we're so sorry to hear that, Raquel. We're sending you a private message so we can better assist you.

Posted 1 month ago

“I haven’t received my product yet. It has been weeks with the status showing as ‘shipped,’ but it still hasn’t arrived. Therefore, I cannot evaluate the product, but the delivery service is definitely terrible.”

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Posted 8 months ago

Hi Izabel, We apologise that you have not received your orders yet. Could you email us at customerlove@nopong.ca so we can better assist you with your order number or the email address you used when you placed it? Thank you so much, and we look forward to hearing from you soon. 🙂

Posted 8 months ago

“Never received product - do not ship letter mail with no tracking”

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Posted 1 year ago

I'm really sorry to hear that you haven't received your order back in October. We always aim for a smooth delivery experience, but unfortunately, it seems like there might have been an issue during the transit. We always want to ensure that everyone receives their orders one way or another so we sent you a message for assistance.

Posted 1 year ago

“I was referred to No Pong by my daughter who is quite pleased with your product. I was to receive a $5 coupon to use on my first order. I went to the website to order and followed the prompts and was directed to save my coupon to then be used at checkout. I did so but when I went to pay there was a $2 deduction to cover the cost of mail, but no $5 deduction as promised. I contacted Customer Service and was told I had to use my daughter's site or something which I had done to get the discount. The insturctions on where the $5 coupon went to be used at checkout was abstruse and I still do not have any incentive to order anything further from this company”

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Posted 1 year ago

Thank you for sharing your review of No Pong, Ron. We're sorry to hear that you were having trouble with the coupon. We are sending you a PM. :)

Posted 1 year ago

“Love the packaging and especially the scent but this natural deodorant didn't live up to the hype. It only lasted about three hours. I've been using natural deoderanta for many years and was hoping would be different.”

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Posted 1 year ago

Thank you for sharing your review of No Pong, Kayla. We're sorry to hear that you found it ineffective. We are sending you a PM. :)

Posted 1 year ago

“Did not resolve my itching problem with deodorant”

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Posted 2 years ago

Hi John - sorry to hear about that. Depending on the variant you're using, you should not have any problems regarding itching 🙂 If you're using the No Pong Original, you may try using the No Pong Sensitive. 🙂 So we can further assist you, will send you a PM shortly. 🙂

Posted 2 years ago

“I haven't received my order yet.”

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Posted 2 years ago

Hi Anita - sorry to hear that you haven't received your orders yet. If you can send us an email with your order number at customerlove@nopong.ca so we can better assist you, that would be greatly appreciated.

Posted 2 years ago

“I have received a rash using the original pong”

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Posted 2 years ago

Thanks for sharing your review of No Pong, Kelly. We're sorry to hear that you have experienced sensitivity with No Pong. We'd love for you to have a great experience. We're sending you a PM. :)

Posted 2 years ago

“I still haven’t received my items? Thank you, Val”

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Posted 2 years ago

Hi Val, thanks for your order and we're sorry it hasn't arrived yet. We sent you a PM for further assistance :)

Posted 2 years ago

“Horrible experience. Used once and had such a bad reaction (red, painful rash). Never again. At least it was only $10 but I should have just thrown my money away”

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Posted 2 years ago

Hi and thank you for giving No Pong a try and thank you for your review. We're sorry to hear we weren't a great fit, but please check your inbox as we have contacted you to help you out.

Posted 2 years ago

“Ended up with a painful rash on one of my armpits. Not a fan”

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Posted 2 years ago

Thanks for your feedback, Michelle. We're sorry to hear that your No Pong experience was not a fabulous as we hoped. We sent you a PM for assistance.

Posted 2 years ago

“I was excited to purchase No Pong. I bought 3. One for me and one for each of my daughters. (12 and 9) Unfortunately No Pong doesn't work. I stink and developed a rash. my kids stink too. Disappointing.”

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Posted 2 years ago

Thank you for your feedback, Kristen. We'd love to make your No Pong experience a better one. We sent you a PM for further assistance.

Posted 2 years ago

“Pretty disappointed to be honest. I was really wanting to like it.”

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Posted 2 years ago

Hi and thank you for giving No Pong a try. We've sent you a private message to help you out further :)

Posted 2 years ago

“Was excited to try this but the very first time I used it, it stained my white shirt blue. It was a brand new shirt, too. Do not recommend.”

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Posted 3 years ago

We're very sorry to hear that. While we have not tested all fabrics, No Pong should not actually stain. One thing that comes to mind is perhaps you're using too much or you're not rubbing it in well? You may perhaps try that and let us know how you go? You can send us an email at customerlove@nopong.com.au or a private message on our FB page. 🙂

Posted 3 years ago

“For me, not effective at all (actually increased door.) Tossed in garbage. Lesson learned.”

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Posted 3 years ago

Hi Dallas, thanks for your feedback and we're sorry to hear your No Pong experience was not as fabulous as we hoped. We've sent you a PM for more assistance.

Posted 3 years ago

“Can't believe I haven't received delivery yet.”

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Posted 3 years ago

Hi Richard! Thanks for reaching out to us here. Sorry your order has been delayed. We will be in touch shortly to look into this for you and send on replacement.

Posted 3 years ago

“I have yet to receive my package and I think for the quantity of product per package and how quickly it goes, it is overpriced.”

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Posted 3 years ago

Hi Marianne - we are sorry to hear you haven't received your order yet. We will definitely be in touch shortly to address this for you. In regards to our pricing, we try to do our best to make an affordable natural deodorant for everyone, including offering free shipping for our Canadian customers. The tin is designed to last up to one month and we even have some customers tell us that it can last 2-3 months for them - a little bit goes a long way!

Posted 3 years ago

No Pong Canada is rated 4.8 based on 1,546 reviews