Notino Reviews

Name: Notino
Rating: 4.60

4.6 Rating 3,661 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,661 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quite easy to order, looking forward to receive products opefully hazzle free.”

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Posted 3 years ago

“Excellent service, competitive prices all in one great care about customers👍”

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Posted 3 years ago

“Shopping was easy hopefully l will receive it as easily.”

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Posted 3 years ago

“First time I used service. I wanted specific colour for eye make-up by Lancôme and it was only site that had the product exactly as I had goggled it. Even John Lewis only showed two colours. Well done.”

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Posted 3 years ago

“Easy to order.”

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Posted 3 years ago

“Nice and cheap products.”

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Posted 3 years ago

“They are very good 👍 I'm happy for the service”

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Posted 3 years ago

“very easy to make an order always use Notino”

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Posted 3 years ago

“An excellent pressie for my good lady, and at such a super price, not to mention also FREE postage. What's not to like. Very swift process, but a little disappointed that the site did not recognise my passcode from a previous purchase. But the guest route did the job. Well pleased.”

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Posted 3 years ago

“Highly effective website. I really enjoyed navigating it. Thank you”

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Posted 3 years ago

“I did not seem to have to jump through too many hoops. Payment details are straightforward! Thanks”

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Posted 3 years ago

“I have good experience with Ntino and happy to order my product with them.”

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Posted 3 years ago

“I have always been happy shopping with notino. But this time I didn’t get the gifts I was promised with my purchase. I am very disappointed”

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Posted 3 years ago

“Great 😊”

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Posted 3 years ago

“Love these lipsticks”

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Posted 3 years ago

“They have products which I'm using and can't buy them.anywhere else in UK shops. MASSIVE THANK YOU!”

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Posted 3 years ago

“I've used Notino several times and it is safe to say it's a great company. I always receive my order in the timely manner and complete.”

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Posted 3 years ago

“I always receive the items as ordered , thank you Notino .. Even though i use a courier service to have them delivered to Zambia, I always receive the items as ordered”

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Posted 3 years ago

“Great company 👌 love shopping with nortino”

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Posted 3 years ago

“Notion makes me happy always”

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Posted 3 years ago

Notino is rated 4.6 based on 3,661 reviews