Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,065 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,065 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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Notino 5 star review on 11th January 2023

Anonymous

Notino 5 star review on 10th December 2022

Maria Lee Carta

Notino 5 star review on 13th November 2022

David

Notino 2 star review on 16th September 2022

Gemma

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you”

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Posted 4 months ago

“Very good”

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Posted 4 months ago

“It is fine thank you”

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Posted 4 months ago

“Excellent service”

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Posted 5 months ago

“I found it very easy to order my perfumes but i was very disappointed that after spending nearly £200 i still had to pay postage.”

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Posted 5 months ago

“Safe and easy good value for money”

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Posted 5 months ago

“Ok so far, I’ll let you know more when I receive my purchase 😊”

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Posted 5 months ago

“Good so far! Hope delivery is as good ! Loved your prices. Very impressed.”

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Posted 5 months ago

“Good shopping experience, quick and easy website but I do find the delivery fees a bit steep.”

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Posted 5 months ago

“Good service and price.”

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Posted 5 months ago

“I have used Notino several times and have always been happy with the service and products. I particularly like the description of each purfume so you know what you can expect. Keep up the good service”

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Posted 6 months ago

“Website is a bit complicated and confusing”

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Posted 7 months ago

“Great prices and discounts 😊”

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Posted 7 months ago

“Great prices and service but would be nice for free delivery when spending a good amount”

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Posted 7 months ago

“Easy and quick to order bu t then they asked you to pay insurance and delivery on top.”

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Posted 7 months ago

“The facility for free PayPal express delivery was not clearly obvious in the delivery options, hence the 4 stars.”

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Posted 7 months ago

“Simple web site to order but advertises a code to reduce shopping by 15% then states that the code does not exist when applied”

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Posted 7 months ago

“Ability to buy quickly. Unfortunately price quoted on Google page did not mention this was price with promo code which of course I didn't have. This was disappointing as it made the price higher”

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Posted 8 months ago

“East to use web site , great priced and delivery service very good....All from experience as ordered few times”

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Posted 8 months ago

“Always amazing deals on my favourite fragrances. All authentic brands, great to know you can shop with confidence at a sightly reduced price compared with high street and luxury shops.”

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Posted 8 months ago

Notino is rated 4.6 based on 3,065 reviews