Notino Reviews

Name: Notino
Rating: 4.60

4.6 Rating 3,600 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,600 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent choice”

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Posted 1 day ago

“Initial deal was free delivery - then added delivery when applying discount - phoned cs and they sent discount voucher for delivery amount - prefer not to chase advertised cost compliance but was honoured.”

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Posted 3 days ago

“Ish we did have to repeat the order”

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Posted 4 days ago

“I happened upon this website after wanting to find samples. I was sceptical but about 30+ sample purchases later, yeah I can say I quite like Notino. Thanks to them, I have finally found a fragrance I will be buying as my special occasion scent at a later date in my life. Key points? Delivery dates (approx) are always stated before checkout, multiple delivery options and updates through email.”

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Posted 1 week ago

“Unfortunately,your on line service yesterday was malfunctioning . There was no way of finding this out until,after nearly 45 minutes ,going through each stage of the process and verifying that I was human,but then being unable,despite repeated attempts, to complete the purchase,I telephoned your company and was told of the fault by the ladyt o whom I spoke.Today,the process was very quick and easy but yesterday was,to say the least a very frustrating and time consuming process which rather diminished my satisfaction with the price etc”

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Posted 2 weeks ago

“Yes, I enjoy shopping with Notina, some really good discounts, the only thing I would add is that it would be nice to get a few perfume samples of the brands purchased. When shopping on line I’d be loathe to consider a new fragrance not having tested it, so the samples would be an opportunity for yourselves as well as your customers to shop other scents in future.”

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Posted 3 weeks ago

“Easy streamlined Booking Process - good reductions but not clear when Free Delivery is applicable and if you can apply 2 discount codes in the discount box, when 2 codes are offered on a the website”

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Posted 3 weeks ago

“The Arnica Bath Salts are very effective for relieving pain and are very good value and much cheaper than Amazon and certain other providers.”

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Posted 2 months ago

“Good find.”

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Posted 2 months ago

“I have been unable to find this product anywhere so it was great to see it being sold by yourselves at an excellent price. Nervous ordering from a new place but all seems good. Looking forward to receiving my goods.”

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Posted 3 months ago

“If I spend over £30,give me a free delivery”

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Posted 3 months ago

“Like the product choice and discount.”

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Posted 3 months ago

“Seemingly a very straightforward website with practical and simple process involved.”

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Posted 3 months ago

“I was delighted that I could at last find the exact item I wanted having looked at loads of other companies only to find they had not got the shade required. However I do think £3.99 charge for Dpd somewhat excessive.”

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Posted 4 months ago

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Posted 4 months ago

“Bit long to go through all but got there”

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Posted 4 months ago

“Just looking forward to trying this product.”

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Posted 4 months ago

“I have been shopping with you for a long. Very efficient service. Thanks 😊 keep it up.”

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Posted 5 months ago

“Discovered Notino earlier this year when looking online for a particular soap that I couldn't seem to buy anywhere except Liberty's. Notino not only had the soap I wanted but several others from the same range. I was happy. The company seems to have a really good variety of products that you can't always buy elsewhere, and I like trying new things, plus the prices are pretty competitive and delivery is always good.”

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Posted 6 months ago

“Not gonna lie, I come for the samples, life saver on minis!”

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Posted 6 months ago

Notino is rated 4.6 based on 3,600 reviews