Notino Reviews

Name: Notino
Rating: 4.60

4.6 Rating 3,661 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,661 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shopping was quick, but unfortunately most of the products I'm interested are out of stock (this time it was kemon)”

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Posted 2 years ago

“Very good prices but not everything I was looking for was available.”

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Posted 2 years ago

“Clear and easy of placing an order, no complications.”

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Posted 2 years ago

“quick and easy ordering system”

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Posted 2 years ago

“Not easy to get on to website but once on easy to use. I love this product and haven’t been able to buy in a store”

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Posted 2 years ago

“Little confusion to follow (but do belong to the older group). Pleased that what I wanted was in stock.”

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Posted 2 years ago

“Good price”

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Posted 2 years ago

“Nice range of products My favourite perfume on offer at a good price Free delivery & free gifts too”

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Posted 2 years ago

“Yes, it was fine thanks, as before”

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Posted 2 years ago

“Very reliable and deliver on time. Will always recommend it for family and friends.”

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Posted 2 years ago

“Good to find a company with make-up I like as I can wear certain brands. Also good to get a discount. I thought it said over £19.00 delivery was free but it is not. i wanted additonal items after I had others in my basket & the bill total. But I found the extras were not eligible under the code I had used for those already in basket & not cut price. So I had to cancel the extra items I wanted. I wll remember next time I order.”

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Posted 2 years ago

“Found what I wanted easily but couldn't see delivery options before payment which was a bit annoying”

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Posted 2 years ago

“Decent price for my item and easy to use site”

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Posted 3 years ago

“I like notino because all the products are available and you can get a discount when you buy more. 😉”

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Posted 3 years ago

“Love the prices but not the checkout. Had problem with password and email so ended up checking out as guest.great product choice.”

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Posted 3 years ago

“Good products ,value 👌 geniuen stuff”

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Posted 3 years ago

“Very easy website”

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Posted 3 years ago

“Great prices ,can always find what I am looking for .love love the extra surprise samples .”

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Posted 3 years ago

“very good offers compared to other companies. Easy to order.”

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Posted 3 years ago

“Great selection, great prices. Should mention postage costs before checkout.”

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Posted 3 years ago

Notino is rated 4.6 based on 3,661 reviews