Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,494 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,494 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the prices but not the checkout. Had problem with password and email so ended up checking out as guest.great product choice.”

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Posted 2 years ago

“Good products ,value 👌 geniuen stuff”

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Posted 2 years ago

“Very easy website”

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Posted 2 years ago

“Great prices ,can always find what I am looking for .love love the extra surprise samples .”

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Posted 2 years ago

“very good offers compared to other companies. Easy to order.”

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Posted 2 years ago

“Great selection, great prices. Should mention postage costs before checkout.”

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Posted 2 years ago

“Will await delivery + sniff test”

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Posted 2 years ago

“Found the site and prices good particularly with a discount code. However, when it came to pay, you can only do so from a UK address. I’m abroad and my credit card is registered abroad. I was therefore unable to use it, which also excluded me from the payment protection that offers. I’m sure many people abroad want to buy gifts in UK and your site doesn’t allow it. It’s also costly to phone and do it direct, as with Brexit there’s no longer free calls from Europe”

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Posted 2 years ago

“Thank you”

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Posted 2 years ago

“Prices were good, especially the discounted items. But best to order more than one item as the delivery costs are often more than one item!”

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Posted 2 years ago

“Easy to order and a good basic price, and item was supposed to be reduced by a further 15% on purchase and item price shown showed the 15% discounted price. But when I applied the discount code at the cashpoint it said that it could not be used with this item, even though it had previously given the discounted price. A bit sneaky if you ask me.”

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Posted 2 years ago

“Best website”

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Posted 2 years ago

“Found this website place an order and fingers crossed I will get my order because some the reviews have not been positive.”

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Posted 2 years ago

“very satisfactory”

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Posted 2 years ago

“Great...and remembered my last visit!”

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Posted 2 years ago

“Good price and delivery date”

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Posted 2 years ago

“Having shopping at Notino for 5 years plus because they offer better prices in many of the products they sell especially men's perfumes. They are very efficient with the delivery”

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Posted 2 years ago

“Very easy ordering process. I would have preferred not to have to pay for the option of collecting from my local post office. Other retailers don't charge for collection over a spend threshold. Otherwise, good.”

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Posted 2 years ago

“Love choice and prices I purchased 2 fragrances one had free delivery and the other did not I would assume they will come in the one package so I feel that postage should not be charged Hence 4 stars and not 5”

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Posted 2 years ago

“My first experience with notino but great products at reasonable prices”

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Posted 2 years ago

Notino is rated 4.6 based on 3,494 reviews