Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,543 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,543 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yes, it was fine thanks, as before”

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Posted 2 years ago

“Very reliable and deliver on time. Will always recommend it for family and friends.”

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Posted 2 years ago

“Good to find a company with make-up I like as I can wear certain brands. Also good to get a discount. I thought it said over £19.00 delivery was free but it is not. i wanted additonal items after I had others in my basket & the bill total. But I found the extras were not eligible under the code I had used for those already in basket & not cut price. So I had to cancel the extra items I wanted. I wll remember next time I order.”

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Posted 2 years ago

“Found what I wanted easily but couldn't see delivery options before payment which was a bit annoying”

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Posted 2 years ago

“Decent price for my item and easy to use site”

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Posted 2 years ago

“I like notino because all the products are available and you can get a discount when you buy more. 😉”

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Posted 2 years ago

“Love the prices but not the checkout. Had problem with password and email so ended up checking out as guest.great product choice.”

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Posted 2 years ago

“Good products ,value 👌 geniuen stuff”

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Posted 2 years ago

“Very easy website”

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Posted 2 years ago

“Great prices ,can always find what I am looking for .love love the extra surprise samples .”

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Posted 2 years ago

“very good offers compared to other companies. Easy to order.”

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Posted 2 years ago

“Great selection, great prices. Should mention postage costs before checkout.”

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Posted 2 years ago

“Will await delivery + sniff test”

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Posted 2 years ago

“Found the site and prices good particularly with a discount code. However, when it came to pay, you can only do so from a UK address. I’m abroad and my credit card is registered abroad. I was therefore unable to use it, which also excluded me from the payment protection that offers. I’m sure many people abroad want to buy gifts in UK and your site doesn’t allow it. It’s also costly to phone and do it direct, as with Brexit there’s no longer free calls from Europe”

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Posted 2 years ago

“Thank you”

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Posted 2 years ago

“Prices were good, especially the discounted items. But best to order more than one item as the delivery costs are often more than one item!”

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Posted 2 years ago

“Easy to order and a good basic price, and item was supposed to be reduced by a further 15% on purchase and item price shown showed the 15% discounted price. But when I applied the discount code at the cashpoint it said that it could not be used with this item, even though it had previously given the discounted price. A bit sneaky if you ask me.”

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Posted 2 years ago

“Best website”

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Posted 2 years ago

“Found this website place an order and fingers crossed I will get my order because some the reviews have not been positive.”

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Posted 2 years ago

“very satisfactory”

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Posted 2 years ago

Notino is rated 4.6 based on 3,543 reviews