Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,494 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,494 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“PLEASE NEVER CHANGE THE PRICES, IT IS EASY, QUICK FOR ME TO PURCHASE WITH YOU.”

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Posted 3 years ago

“Good products at great price s with occasional discounts on top thanks again”

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Posted 3 years ago

“Quality service 2nd time using and hope done so with confidence Thank you”

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Posted 3 years ago

“Good price on product but shipping costs should be made clear before arriving at the checkout.”

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Posted 3 years ago

“Great store! I order everything here. Fast, polite service! The courier service is also on top. Delivery is fast and always call back. I will continue to order here and advise everyone!!!”

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Posted 3 years ago

“They always have the perfume I like in stock”

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Posted 3 years ago

“swift and easy ordering process.”

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Posted 3 years ago

“So far good”

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Posted 3 years ago

“Direct no hastle”

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Posted 3 years ago

“Prices and products are very good just wish delivery was cheaper when ordering expensive perfume.”

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Posted 3 years ago

“Great range and easy to pay.”

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Posted 3 years ago

“Very good products and prices are lowered so is very good 👍”

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Posted 3 years ago

“Good customer service”

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Posted 3 years ago

“Prices are great...the reason I didn't give five stars, was because the free delivery didn't work 😑”

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Posted 3 years ago

“The above stated topics are very encouraging 👏”

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Posted 3 years ago

“First time shopping with you web site rather difficult”

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Posted 3 years ago

“I shop regularly with Notino with great satisfaction. Goods arrive on time & always well packaged. I did have a query once & unfortunately you never replied. This is why I have given your customer service 4 stars instead of 5.”

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Posted 3 years ago

“You stock Yves Rocher! Just wish you stocked more of their products 😊”

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Posted 3 years ago

“They had the product I wanted available. Bit disappointed that the price had risen 17% since last time purchased in October 2021. Straightforward transaction.”

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Posted 3 years ago

“Shopping with Notino has been great, a wide range of products from other countries, user-friendly website What would be nice to see is the ingredients as that's something I pay attention to and I always need to do my own search elsewhere before making a purchase. Also, please change the delivery company as they tend to misplace my parcels!”

Helpful Report

Posted 3 years ago

Notino is rated 4.6 based on 3,494 reviews