Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,065 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,065 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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Notino 5 star review on 11th January 2023

Anonymous

Notino 5 star review on 10th December 2022

Maria Lee Carta

Notino 5 star review on 13th November 2022

David

Notino 2 star review on 16th September 2022

Gemma

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm 80 so got confused at ti mes with questions. But hey ho got there in the end.”

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Posted 9 months ago

“Easy website to use and if you need to contact customer service, they are very helpful.”

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Posted 9 months ago

“Unfortunately you don't get full marks because of your limitation on quantity. because of this limitation i'm having to order twice wiyh double the postage.”

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Posted 9 months ago

“wish to get free delivery on order of some purchase, also next day delivery option”

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Posted 9 months ago

“Site easy to use - prices competitive- I was tempted today by your offer of free delivery - unfortunately this only seemed to apply to specific lines - shame as other rivals such as All Beauty offer free delivery if you spend over say £50 and on this occasion I was spending £160+...left a bad taste ...”

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Posted 10 months ago

“Shopping was quick, but unfortunately most of the products I'm interested are out of stock (this time it was kemon)”

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Posted 10 months ago

“Very good prices but not everything I was looking for was available.”

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Posted 10 months ago

“Clear and easy of placing an order, no complications.”

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Posted 11 months ago

“quick and easy ordering system”

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Posted 11 months ago

“Not easy to get on to website but once on easy to use. I love this product and haven’t been able to buy in a store”

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Posted 11 months ago

“Little confusion to follow (but do belong to the older group). Pleased that what I wanted was in stock.”

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Posted 11 months ago

“Good price”

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Posted 1 year ago

“Nice range of products My favourite perfume on offer at a good price Free delivery & free gifts too”

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Posted 1 year ago

“Yes, it was fine thanks, as before”

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Posted 1 year ago

“Very reliable and deliver on time. Will always recommend it for family and friends.”

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Posted 1 year ago

“Good to find a company with make-up I like as I can wear certain brands. Also good to get a discount. I thought it said over £19.00 delivery was free but it is not. i wanted additonal items after I had others in my basket & the bill total. But I found the extras were not eligible under the code I had used for those already in basket & not cut price. So I had to cancel the extra items I wanted. I wll remember next time I order.”