Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,494 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,494 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“no nonsense website what you see is what you get ... no problems for me will use time and time again”

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Posted 8 months ago

“Loved the availability and variety of products”

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Posted 8 months ago

“Good service loyal customers get % discounts occasionally”

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Posted 8 months ago

“Great price but not sure how I can rate you when goods not arrived yet as just this second raised the order?”

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Posted 8 months ago

“Great prices but postage ate up any extra discount sadly.”

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Posted 8 months ago

“Having to pay postage made me disappointed”

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Posted 8 months ago

“The site is easy to follow and it quicy learned what I was looking for and showed me similar products. Will use this site again.”

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Posted 8 months ago

“Great website, good prices.”

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Posted 8 months ago

“Seemingly ease of shopping with you, until I reached the checkout - good prices, offer of free postage on orders over £30 - which mine was .... but then imposed delivery charge at checkout! £3.99 when I had seen stated free over £30 - not good!”

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Posted 8 months ago

“the discount code was accepted but not taken off in the final payment ?”

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Posted 8 months ago

“I use this website, one because it offers discounts ( if you use the codes) and a wide variety of products to choose from ( some brands I've never heard off ) but are well within my budget. So far I have been happy with the service easy to order and speedy delivery.”

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Posted 9 months ago

“Easy to order”

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Posted 9 months ago

“Notino is a great place to buy my favourite cosmetics for better prices”

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Posted 9 months ago

“Ordered products before, quick and easy, great price.”

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Posted 9 months ago

“We found the items easily”

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Posted 10 months ago

“Found the fragrance that I use on a daily basis at a very good price. The only downside was having to pay for delivery.”

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Posted 10 months ago

“Nearly £4.00 postage seems quite excessive for a small lipstick.”

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Posted 10 months ago

“Notino is perfect but should be free delivery after 20£”

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Posted 10 months ago

“Great to do business here They have a lot on offer too”

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Posted 11 months ago

“Just spent 200£ and still had to pay extra for delivery Its time to do free delivery on certain amount spent as its very of putting when you spend a lot, and delivery charges are added on top”

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Posted 11 months ago

Notino is rated 4.6 based on 3,494 reviews