Notino Reviews

Name: Notino
Rating: 4.60

4.6 Rating 3,601 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,601 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The offer and easy payment through PayPal.”

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Posted 6 months ago

“Reasonable price but Notino dont give free perfume samples like other online perfume companies.”

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Posted 6 months ago

“Great 👍 😍”

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Posted 7 months ago

“So much fun, and lots of goodies to treat myself.. Love trying all the different products x”

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Posted 7 months ago

“I am always pleased with notino but on this occasion they were offering a discount code but it would not work - disappointing”

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Posted 8 months ago

“Good products prompt delivery”

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Posted 8 months ago

“Good products and fast delivery,”

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Posted 9 months ago

“Easy to use website”

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Posted 11 months ago

“Website is good, range and value are excellent however you need to set up your website properly for UK addresses”

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Posted 11 months ago

“The second attempt was easier but my first attempt for a much bigger price would not go through so I gave up as a small price went through straight away . Other than that I am happy .”

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Posted 11 months ago

“Notino is very efficient, easy to use website and decent price for products. But postage is very expensive!”

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Posted 11 months ago

“Second time ordering great customer service”

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Posted 1 year ago

“Ordering process was easy let's hope the delivery is as good.”

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Posted 1 year ago

“no nonsense website what you see is what you get ... no problems for me will use time and time again”

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Posted 1 year ago

“Loved the availability and variety of products”

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Posted 1 year ago

“Good service loyal customers get % discounts occasionally”

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Posted 1 year ago

“Great price but not sure how I can rate you when goods not arrived yet as just this second raised the order?”

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Posted 1 year ago

“Great prices but postage ate up any extra discount sadly.”

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Posted 1 year ago

“Having to pay postage made me disappointed”

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Posted 1 year ago

“The site is easy to follow and it quicy learned what I was looking for and showed me similar products. Will use this site again.”

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Posted 1 year ago

Notino is rated 4.6 based on 3,601 reviews