Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,544 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,544 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We found the items easily”

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Posted 1 year ago

“Found the fragrance that I use on a daily basis at a very good price. The only downside was having to pay for delivery.”

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Posted 1 year ago

“Nearly £4.00 postage seems quite excessive for a small lipstick.”

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Posted 1 year ago

“Notino is perfect but should be free delivery after 20£”

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Posted 1 year ago

“Great to do business here They have a lot on offer too”

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Posted 1 year ago

“Just spent 200£ and still had to pay extra for delivery Its time to do free delivery on certain amount spent as its very of putting when you spend a lot, and delivery charges are added on top”

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Posted 1 year ago

“It's easier to order compare to other websites. Price is good.”

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Posted 1 year ago

“Thank you”

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Posted 1 year ago

“Very good”

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Posted 1 year ago

“It is fine thank you”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“I found it very easy to order my perfumes but i was very disappointed that after spending nearly £200 i still had to pay postage.”

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Posted 1 year ago

“Safe and easy good value for money”

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Posted 1 year ago

“Ok so far, I’ll let you know more when I receive my purchase 😊”

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Posted 1 year ago

“Good so far! Hope delivery is as good ! Loved your prices. Very impressed.”

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Posted 1 year ago

“Good shopping experience, quick and easy website but I do find the delivery fees a bit steep.”

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Posted 1 year ago

“Good service and price.”

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Posted 1 year ago

“I have used Notino several times and have always been happy with the service and products. I particularly like the description of each purfume so you know what you can expect. Keep up the good service”

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Posted 1 year ago

“Website is a bit complicated and confusing”

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Posted 2 years ago

“Great prices and discounts 😊”

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Posted 2 years ago

Notino is rated 4.6 based on 3,544 reviews