Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,065 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,065 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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Notino 5 star review on 11th January 2023

Anonymous

Notino 5 star review on 10th December 2022

Maria Lee Carta

Notino 5 star review on 13th November 2022

David

Notino 2 star review on 16th September 2022

Gemma

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got what I wanted at a reasonable price but was not allowed to use the discount voucher and could not get my item gift wrapped, or at least I couldn`t work out how to do it”

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Posted 1 year ago

“I like shopping with you, but more vege and organic products, more products for hair lovers. There are many Polish products that are worth recommending and buying, and you have very small fans or no fans at all. I estimate the store at five”

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Posted 1 year ago

“I really like this website but will be much better if the delivery will be free . I usually I make order over £60”

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Posted 1 year ago

“Good price but no free delivery option”

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Posted 1 year ago

“Great prices but could not work out how to apply the discount code!”

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Posted 1 year ago

“Really like prices and ease of using the site:) Only 4 out of 5 as would prefer quicker delivery for the cost , but happy over all :)”

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Posted 1 year ago

“Good prices. Regularly use these products”

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Posted 1 year ago

“Notino has reasonable prices, reliable and fast delivery and a large variety. The only downside is when my favourite products are out of stock, but many retail suppliers seem to have this issue currently”

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Posted 1 year ago

“very easy website good discounts free delivery today”

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Posted 1 year ago

“None of the promo codes worked”

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Posted 1 year ago

“Great prices and excellent range of skin care products”

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Posted 1 year ago

“Good product price. Not the cheapest to get delivered. Typically, once a set value is reached then the delivery would be free. (-1 star for the combination)”

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Posted 1 year ago

“I bought a small package from this company and was not happy with the £3.99 delivery charge. I've yet to receive it so if its late, I'll let you know.”

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Posted 1 year ago

“OK. I like”

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Posted 1 year ago

“Found product I was looking for and I also purchased useful travel item”

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Posted 1 year ago

“Notino makes me happy because I found my favourite shower gel on their website. What I don't enjoy is the act that login on as a returning customer requires many attempts at changing the password after which I give up and order as guest customer. go figure that.”