“Novelship is my go-to for sneakers. Their authenticity guarantee gives me peace of mind with every purchase. The service is exceptional, and the selection is unbeatable. Highly recommended for any sneakerhead!”
Hi there,
That's fantastic to hear! If you have any questions or need assistance with anything, feel free to reach out to us anytime. We're here to ensure your experience with Novelship remains great. Thank you for choosing us!
Regards,
The Novelship Crew
“Bought an Off-White belt yellow industry which I literally wanted for ages. Took a little longer than expected, which takes the process step by step. Got it authenticated which gladly was real.”
Hi Ryan,
We're thrilled to hear that you've finally added the Off-White Yellow Industrial Belt to your collection! We understand that anticipation can make any wait seem long, especially for such a coveted item. Thank you for your patience and trust in our process, even if it took a bit longer than expected.
We take pride in our authentication process to ensure that items like yours are verified genuine, and it's rewarding to know that this has contributed to a positive experience for you.
We appreciate your feedback and look forward to providing you with more authentic, sought-after pieces in the future.
Warm regards,
The Novelship Team
“I’m amazed at how fast they came and how beautiful the shoes are, they also came with some cool stickers that I put on my laptop, I can’t be any more happier with my purchase, will be buying here again 👍🏽”
Hi there,
We're thrilled to hear about your positive experience with Novelship! Providing our customers with top-quality products and excellent service is always our goal, and we're delighted that you're satisfied with your purchase.
It's fantastic to hear that your order arrived promptly and that you're pleased with the quality of the shoes. We take pride in offering authentic, high-quality products, and we're glad that we could meet your expectations.
We're also glad to hear that you enjoyed the extra touch of the stickers. We always aim to add a little something special to our orders to make our customers smile.
Thank you so much for your kind words and for choosing Novelship. We look forward to serving you again in the future!
Best regards,
The Novelship CRew
“Loved how fast their support responded. Bought my 6th pair from them since. Finally something for New Zealanders~ btw they are a lot more active on Trustpilot”
Hi Alex,
It's fantastic to hear about your positive experiences with our support team and your continued patronage! We're dedicated to providing swift and helpful service, and your feedback is a wonderful testament to our efforts.
Knowing that you've chosen us for your sixth pair of sneakers is an honor, and we're especially proud to be a go-to option for our customers in New Zealand. We also appreciate the nod to our Trustpilot activity; it's one of the many ways we stay connected with our community.
Thank you for your loyalty and support. We can't wait to serve you for your 7th pair and beyond!
Warm regards,
The Novelship Team
“Quick delivery and good price! Bought a lot sneakers from this site and items are legit.
Just placed another 2 new orders few days ago and already received tracking info. Highly recommended”
Hi Ying,
Thank you so much for your kind words and for taking the time to share your positive experience with us! We're thrilled to hear that you're satisfied with the authenticity and quick delivery of your sneakers, as well as our pricing.
It's great to know that your latest orders are already on their way to you, and we're confident that you'll be just as pleased with these purchases. We're incredibly grateful for customers like you and your recommendation means a lot to us.
We look forward to continuing to serve you and providing you with the best shopping experience possible.
Warm regards,
The Novelship Team
“Bought some Air Jordans from them as, as they authenticated it to make sure it was legit. Had a bad experience with stockx before so will definitely be using Novelship again. They also had a 0% transaction fee, i think it was because i was a new customer.”