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Novelship Pte. Ltd. Reviews

4.8 Rating 9,058 Reviews
98 %
of reviewers recommend Novelship Pte. Ltd.
Company Reviews Metrics Info
4.8
Based on 9,058 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Novelship Pte. Ltd. Reviews

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Henry Dunne
Verified Buyer
“They had to took a bit longer to confirm stock, but still good stuff overall bcs the staff were polite and helpful, sorted my issue in no time.”
Helpful Report
Posted 1 day ago
Tama Reeve
Verified Buyer
“Got the team answered the questions but needed longer time to verify the stock, but still good overall.”
Helpful Report
Posted 1 day ago
Redsoilsky
Verified Buyer
“The rep was nice and sorted out everything smoothly. They needed time to confirm my payment, but all sorted in the end.”
Helpful Report
Posted 1 day ago
Bluehorizonfield
Verified Buyer
“Overall good experience, but had issue on the confirmation, took a longer time than others but the support team answered politely, they got back to me quick.”
Helpful Report
Posted 1 day ago
Juliette Gervais
Verified Buyer
“Chat team was helpful and patient, sorted my sizing issue nicely. Had to wait a lil bit longer for the confirmation but the rest is good.”
Helpful Report
Posted 1 day ago
Huang Jia-Rong
Verified Buyer
“客服態度很好，也很耐心地幫忙處理。只是確認進度有點慢，不過結果很滿意。”
Helpful Report
Posted 1 day ago
Natasha Pillai
Verified Buyer
“Quick reply and patient assistance, they helped me sort out a small mix-up. Slightly have a delay for the confirmation but still ok lahh.”
Helpful Report
Posted 1 day ago
Farhan Hakim
Verified Buyer
“Customer service cepat respon dan baik. Ambil masa sikit untuk confirm stock, tapi overall semua smooth je.”
Helpful Report
Posted 2 days ago
Zara Mitchell
Verified Buyer
“Chat was really good tho, got a payment hiccup and fixed it easily. Took a bit longer than expected, but they got it done in the end.”
Helpful Report
Posted 2 days ago
Coastalheartbeat
Verified Buyer
“Customer support was solid, they got back to me quick. Just wish the stock confirmation came a bit faster, but all good overall.”
Helpful Report
Posted 2 days ago
Derek Lau
Verified Buyer
“客服態度好好，講解清楚。就係等確認時間耐咗少少，不過整體都算唔錯。”
Helpful Report
Posted 3 days ago
Shibuyaecho
Verified Buyer
“スタッフの対応が丁寧でフレンドリーでした。確認に少し時間がかかったけど、全体的に満足です。”
Helpful Report
Posted 4 days ago
Northerncabin
Verified Buyer
“Staff were polite and took care of my issue right away. Just wish the confirmation email came faster, but otherwise all good.”
Helpful Report
Posted 4 days ago
Oliver Wainui
Verified Buyer
“Support was friendly and patient helping with my order. Took a little longer to verify stock, but still a solid experience overall.”
Helpful Report
Posted 4 days ago
Canalwhisper
Verified Buyer
“The chat session was really great! Even tho they took a little longer to verify payment, but all sorted fine in the end.”
Helpful Report
Posted 4 days ago
Kenji Lim
Verified Buyer
“Took a bit longer to confirm payment, but overall quite shiok experience! Team also guided me through the process.”
Helpful Report
Posted 4 days ago
Usandbest
Verified Buyer
“Packaging was decent and clean, sneakers came in good shape. Box had a tiny dent but nothing major no biggies.”
Helpful Report
Posted 1 week ago
Nasilemak00_
Verified Buyer
“Staf tolong saya ubah alamat penghantaran dengan cepat. Cuma ambil masa sikit nak confirm, tapi okay la, diorang baik.”
Helpful Report
Posted 1 week ago
Redwhiteheart55
Verified Buyer
“Quick support and pleasant chat. Took a bit to verify stock, but overall a good experience lah.”
Helpful Report
Posted 1 week ago
Zoe Lachance
Verified Buyer
“Had my question answered in minutes, the guy on chat was polite and helpful. Took a bit to confirm payment, but no biggie.”
Helpful Report
Posted 1 week ago
Novelship Pte. Ltd. is rated 4.8 based on 9,058 reviews
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