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Novelship Pte. Ltd. Reviews

4.8 Rating 9,058 Reviews
98 %
of reviewers recommend Novelship Pte. Ltd.
Company Reviews Metrics Info
4.8
Based on 9,058 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Novelship Pte. Ltd. Reviews

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Haruna Sato
Verified Buyer
“スタッフが丁寧に対応してくれました。確認に少し時間がかかったけど、全体的には満足です。”
Helpful Report
Posted 1 week ago
Nikau
Verified Buyer
“Really fast response, pleasant experience overall. Would’ve been perfect if stock confirmation came quicker, but still solid service.”
Helpful Report
Posted 1 week ago
吳家慧
Verified Buyer
“客服態度好好，幫我搞掂訂單問題。不過確認時間長咗啲，但都算ok。”
Helpful Report
Posted 1 week ago
이혜진
Verified Buyer
“문의 답변이 빠르고 친절했어요. 다만 재고 확인이 조금 늦어서 아쉬웠지만 전반적으로 만족이에요.”
Helpful Report
Posted 1 week ago
Ruby
Verified Buyer
“Staff were polite and handled things calmly when I messed up my order. Took a tad long to confirm, but all sorted fine in the end.”
Helpful Report
Posted 1 week ago
吳美心
Verified Buyer
“客服幫我處理訂單問題，態度很好。只是確認時間稍微久了一點，但整體不錯。”
Helpful Report
Posted 1 week ago
Muhammad
Verified Buyer
“Team sabar dan baik, tolong saya masa nak ubah order. Cuma ambil masa sikit nak confirm, tapi okay la bro.”
Helpful Report
Posted 1 week ago
Garuda.flight
Verified Buyer
“Supportnya ramah dan ngebantu banget waktu ada kendala order. Meskipun pas nunggu konfirmasi agak lama dikit, tapi overall oke kok.”
Helpful Report
Posted 1 week ago
Brianna Foster
Verified Buyer
“Support helped me with my order and it was all good. Took a bit longer for tracking, but all good!”
Helpful Report
Posted 1 week ago
Nur Aisyah
Verified Buyer
“Fast support, pleasant experience overall. Would’ve been five stars if the checkout page was a bit quicker, but all good lah.”
Helpful Report
Posted 1 week ago
Caleb Parker
Verified Buyer
“The support team was really amazing they really helped me through it. Took a while to confirm stock but they were super chill about it.”
Helpful Report
Posted 1 week ago
Barbieonbeach
Verified Buyer
“Team was super patient and friendly, all my questions got sorted. Even tho, it took a bit longer for payment to clear, but all good in the end.”
Helpful Report
Posted 1 week ago
Declan Murphy
Verified Buyer
“The team helped me with my order and it was all good. Took a little while for confirmation, but they were polite and helpful all through.”
Helpful Report
Posted 1 week ago
Maoridreams
Verified Buyer
“Kicks were authentic and safe, but a lil distruptions from the site, it froze once during checkout. Still ended up stoked overall.”
Helpful Report
Posted 1 week ago
Moose__tracks
Verified Buyer
“Kicks came safe and authentic, though the website could be a bit smoother on mobile. But still satisfied me when the shoe came.”
Helpful Report
Posted 1 week ago
Hockeyheart
Verified Buyer
“I thought the app was a bit clunky to navigate. Still glad with the outcome bcs shoes were authentic and packed fine. Great!”
Helpful Report
Posted 2 weeks ago
Sgskyliner88
Verified Buyer
“Sneakers came safe and authentic, though I found the site a little slow when browsing, but overall is good.”
Helpful Report
Posted 2 weeks ago
Queen.bee8
Verified Buyer
“Kicks came authentic and safe, though kinda take times to load the updates. Still a good purchase overall.”
Helpful Report
Posted 2 weeks ago
Steph02
Verified Buyer
“Everything arrived safe and real, but the tracking didn’t update for a few days which was a bit confuse me, need upgrade on that.”
Helpful Report
Posted 2 weeks ago
Lucas McMillan
Verified Buyer
“Kicks were authentic and well-packed, but website took a while to load pages. Ended up well tho!”
Helpful Report
Posted 2 weeks ago
Novelship Pte. Ltd. is rated 4.8 based on 9,058 reviews
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