Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.83

4.8 Rating 9,058 Reviews

98 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 9,058 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kicks came safe and sound, even tho courier tracking updates were a bit slow. Still delighted with the end result.”

Helpful Report

Posted 2 weeks ago

“Kicks came authentic and secure, but had some issue while checking out due the website. Still stoked with the result though.”

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Posted 2 weeks ago

“Had my purchase shipped in 6 days, received on 10th, a little past timeline, but it's all good. The sneakers look fresh and unworn, will buy again if price is good”

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Posted 3 weeks ago

“Kicks arrived safe and legit, but the tracking page lagged with the real time. Packaging was a top notch also!”

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Posted 3 weeks ago

“I thought the tracking page refreshed a bit slow. Still a good experience overall, kicks came safe and authentic.”

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Posted 3 weeks ago

“Seller delayed the confirmation which slowed things down, but the match came fresh and legit. Glad it landed safe in the end.”

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Posted 3 weeks ago

“Kicks came authentic and well packed, but the website kinda clunky. Still happy with the end result.”

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Posted 3 weeks ago

“Super satisfied with the kicks, it was authentic and safe, but I thought the app updates were a bit behind. Still a good outcome overall.”

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Posted 3 weeks ago

“If the checkout page clearer it would be perfect, shoes came genuine and safe tho. Good experience after all.”

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Posted 1 month ago

“Sneakers came authentic and the price was fine, tho tracking page didn’t update much. Still a dope experience!”

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Posted 1 month ago

“Checkout process could've been smoother, but overall still a decent experience, trainers came genuine and safe.”

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Posted 1 month ago

“I thought the tracking updates could’ve been clearer, but still the experience overall was good, the pair was authentic and well packed.”

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Posted 1 month ago

“Website was getting on my nerves bcs its a lilttle bit laggy and clunky but the shoes was bomb and came safely to me.”

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Posted 1 month ago

“Sneakers came authentic and safe, but needs improvement for the courier cz they didn’t update the status much. Still, happy with the end result.”

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Posted 1 month ago

“Delivery was fine and the shoes are dope tho! well, tracking updates were a bit patchy. Still stoked with the final result.”

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Posted 1 month ago

“customer service was helpful even tho it takes like a while cz "here" and "there" thingy. tho they solved my checkout problem anyways.”

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Posted 1 month ago

“Team sorted out a mix-up I made when checking out, but it took a bit of back-and-forth. Still, glad it was resolved.”

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Posted 1 month ago

“Happy with the sneakers and they arrived safe. Even it took a little longer than I expected, but overall sneakers is really worth it.”

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Posted 1 month ago

“Sneakers came authentic and safe, even tho the delivery stretched a bit longer than I thought. Still stoked with the final result.”

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Posted 1 month ago

“Packaging is really good, my stuff is safe and the sneakers were authentic. Took a bit longer than ideal, but overall worth it.”

Helpful Report

Posted 1 month ago

Novelship Pte. Ltd. is rated 4.8 based on 9,058 reviews