Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.81

4.8 Rating 10,275 Reviews

97 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 10,275 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 22nd December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Harga masih masuk akal banget untuk kualitas segini. Meski harus nunggu agak lama dikit, tapi hasilnya worth it lah.”

Helpful Report

Posted 1 month ago

“Shoes were packed well, no damage at all. Took a bit longer to ship out, but arrived safe and sound.”

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Posted 1 month ago

“Got a solid deal, trainers were mint. Took an extra day to arrive, but can’t really fault it.”

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Posted 1 month ago

“Box came in good shape, shoes untouched. Delivery a bit slow, but the condition made up for it, not bad lah.”

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Posted 1 month ago

“Barang sampai okay, cuma lambat sehari. Tapi still dalam keadaan tip-top, so boleh la bagi empat bintang.”

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Posted 1 month ago

“Delivery was slightly delayed, but the package came in perfect condition. Worth the wait, honestly.”

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Posted 1 month ago

“Price was fair enough and sneakers looked great. Took a day longer to arrive, but still happy with it.”

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Posted 1 month ago

“Shipping was alright, came just a day later than expected. Still, no damage and everything intact, so can’t fault that.”

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Posted 1 month ago

“送貨速度不錯，比預期快一點。只是通知晚了點，不過東西很滿意。”

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Posted 1 month ago

“問い合わせの返信が早く、丁寧な対応でした。少し確認に時間がかかりましたが、結果的に満足しています。”

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Posted 1 month ago

“CS-nya ramah banget dan bantuin gue waktu ada error di pembayaran. Agak lama dikit konfirmasinya, tapi semua beres akhirnya.”

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Posted 1 month ago

“Support was nice and easy to talk to, helped me with my issue real quick. Took a bit longer for confirmation, but all good in the end.”

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Posted 1 month ago

“상담원이 친절하게 도와줬어요. 확인에 조금 시간은 걸렸지만 전체적으로 만족스러웠습니다.”

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Posted 1 month ago

“Support team was polite and efficient, got my issue sorted quick. Took a little longer for confirmation but nothing major.”

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Posted 1 month ago

“客服人員好有禮貌又細心，幫我check清楚訂單。雖然等咗一陣，但最終搞得好好。”

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Posted 1 month ago

“Chat was quick and polite, rep guided me through the process nicely. Took a bit longer to confirm stock, but still okay lah.”

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Posted 1 month ago

“Customer service was polite and helpful, got everything sorted out nicely. Took a little while to confirm my order, but overall solid experience.”

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Posted 1 month ago

“Support was friendly and quick to reply, got everything sorted fine. Just took a bit longer for confirmation, fortunately no drama.”

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Posted 1 month ago

“Customer support was kind and patient, sorted my query fast. Took a bit longer for stock confirmation, but still top effort.”

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Posted 1 month ago

“Customer service cepat dan sabar masa saya salah isi info. Ambil masa sikit nak confirm, tapi semua settle elok.”

Helpful Report

Posted 1 month ago

Novelship Pte. Ltd. is rated 4.8 based on 10,275 reviews