Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.81

4.8 Rating 10,273 Reviews

97 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 10,273 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 16th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Support was friendly and patient, answered all my questions properly. Need a bit longer to confirm stock, solid experience.”

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Posted 1 month ago

“Support team was patient and helpful, answered all my questions properly. Took a bit longer to verify payment, but still ok!”

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Posted 1 month ago

“Chat was efficient and clear, rep helped me fix my payment hiccup quickly. Took a bit longer to confirm stock, but overall okay lah.”

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Posted 1 month ago

“Support staff were polite and efficient, got back to me quick. Needed a little longer for confirmation, but it’s all good.”

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Posted 1 month ago

“Customer service was helpful and responsive, sorted my question quick. Took a bit longer for stock confirmation, but had a great result tho!”

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Posted 1 month ago

“Customer service was polite and handled my question fast. Took a while for confirmation though, but all is good after all.”

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Posted 1 month ago

“Staf tolong dengan sabar masa nak ubah alamat penghantaran. Ambil masa sikit nak confirm, tapi semua settle elok.”

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Posted 1 month ago

“Took a bit longer than expected, but still happy overall cz the support sorted it out with patient and so friendly.”

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Posted 1 month ago

“Staff was kind and handled my question nicely. Took a little while for the confirmation email, but service was really good!”

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Posted 1 month ago

“문의 답변이 빠르고 친절했어요. 확인 과정이 살짝 길었지만 서비스 자체는 정말 괜찮았습니다.”

Helpful Report

Posted 1 month ago

“客服人員回覆迅速，也很有禮貌。只是確認時間稍微久了一點，但整體很不錯。”

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Posted 1 month ago

“客服態度好親切，幫我跟進訂單好細心。等咗少少時間，但最後都安排得好好。”

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Posted 1 month ago

“問い合わせにすぐ対応してくれました。少し確認に時間がかかりましたが、最終的にはとても満足です。”

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Posted 1 month ago

“Stafnya ramah dan cepat bantu waktu ada kendala pesanan meskipun perlu waktu agak lama buat konfirmasi,tapi overall really satisfied siiih.Thanks!”

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Posted 1 month ago

“Took a tad long to confirm, but still solid service they helped fix my address error quickly.”

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Posted 1 month ago

“Team was helpful and polite, answered all my questions clearly. Took a bit to verify stock, but overall happy with how it went.”

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Posted 1 month ago

“Need a bit longer for confirmation, but the support team helped me nicely and polite.”

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Posted 1 month ago

“They had to took a bit longer to confirm stock, but still good stuff overall bcs the staff were polite and helpful, sorted my issue in no time.”

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Posted 1 month ago

“Got the team answered the questions but needed longer time to verify the stock, but still good overall.”

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Posted 1 month ago

“The rep was nice and sorted out everything smoothly. They needed time to confirm my payment, but all sorted in the end.”

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Posted 1 month ago

Novelship Pte. Ltd. is rated 4.8 based on 10,273 reviews