Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.81

4.8 Rating 10,272 Reviews

97 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 10,272 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 16th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“문의 답변이 빠르고 친절했어요. 다만 재고 확인이 조금 늦어서 아쉬웠지만 전반적으로 만족이에요.”

Helpful Report

Posted 2 months ago

“Staff were polite and handled things calmly when I messed up my order. Took a tad long to confirm, but all sorted fine in the end.”

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Posted 2 months ago

“客服幫我處理訂單問題，態度很好。只是確認時間稍微久了一點，但整體不錯。”

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Posted 2 months ago

“Team sabar dan baik, tolong saya masa nak ubah order. Cuma ambil masa sikit nak confirm, tapi okay la bro.”

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Posted 2 months ago

“Supportnya ramah dan ngebantu banget waktu ada kendala order. Meskipun pas nunggu konfirmasi agak lama dikit, tapi overall oke kok.”

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Posted 2 months ago

“Support helped me with my order and it was all good. Took a bit longer for tracking, but all good!”

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Posted 2 months ago

“Fast support, pleasant experience overall. Would’ve been five stars if the checkout page was a bit quicker, but all good lah.”

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Posted 2 months ago

“The support team was really amazing they really helped me through it. Took a while to confirm stock but they were super chill about it.”

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Posted 2 months ago

“Team was super patient and friendly, all my questions got sorted. Even tho, it took a bit longer for payment to clear, but all good in the end.”

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Posted 2 months ago

“The team helped me with my order and it was all good. Took a little while for confirmation, but they were polite and helpful all through.”

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Posted 2 months ago

“Kicks were authentic and safe, but a lil distruptions from the site, it froze once during checkout. Still ended up stoked overall.”

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Posted 2 months ago

“Kicks came safe and authentic, though the website could be a bit smoother on mobile. But still satisfied me when the shoe came.”

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Posted 2 months ago

“I thought the app was a bit clunky to navigate. Still glad with the outcome bcs shoes were authentic and packed fine. Great!”

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Posted 2 months ago

“Sneakers came safe and authentic, though I found the site a little slow when browsing, but overall is good.”

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Posted 2 months ago

“Kicks came authentic and safe, though kinda take times to load the updates. Still a good purchase overall.”

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Posted 2 months ago

“Everything arrived safe and real, but the tracking didn’t update for a few days which was a bit confuse me, need upgrade on that.”

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Posted 2 months ago

“Kicks were authentic and well-packed, but website took a while to load pages. Ended up well tho!”

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Posted 2 months ago

“Kicks came safe and sound, even tho courier tracking updates were a bit slow. Still delighted with the end result.”

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Posted 2 months ago

“Kicks came authentic and secure, but had some issue while checking out due the website. Still stoked with the result though.”

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Posted 2 months ago

“Had my purchase shipped in 6 days, received on 10th, a little past timeline, but it's all good. The sneakers look fresh and unworn, will buy again if price is good”

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Posted 2 months ago

Novelship Pte. Ltd. is rated 4.8 based on 10,272 reviews