Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.81

4.8 Rating 10,147 Reviews

97 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 10,147 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 2nd December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“賣家第一次寄的有瑕疵，不過後來幫我重新配貨後收到的這雙是乾淨的，算是有挽回。”

Helpful Report

Posted 59 minutes ago

“첫 제품이 검수에서 떨어져서 배송이 8일차에 왔어요. 그래도 계속 업데이트를 잘 해줘서 불안하진 않았고, 도착한 제품은 완전 새상품이라 결과적으로 만족합니다.”

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Posted 1 day ago

“Seller kirim barang cacat pas awalnya, komplain dan rematch jadi akhirnya diganti sama yang mulus. Akhirnya puas juga, walau sempat kesel.”

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Posted 1 day ago

“First item failed checks, delivery came on the 8th day. Glad to receive timely updates, and the replacement pair was ok lahh”

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Posted 1 day ago

“Had issues on checking for the first try and delivery came on the 8th day. Glad to receive timely updates, and the replacement pair was deadstock and unused”

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Posted 1 day ago

“Glad to receive timely updates as the failed checks item, got the replacement and the pair was fresh and unused so its worth the wait even it took 8 days.”

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Posted 2 days ago

“Penjual hantar barang kurang elok mula-mula, tapi ada rematch dan dapat pair baru yang jauh lebih cantik. Akhirnya puas juga.”

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Posted 2 days ago

“First item failed checks and delivery came on the 8th day. But they got me a replacement and update real time. So no worries!”

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Posted 2 days ago

“delivery came on the 8th day, bcs of the failed checks, but still glad to receive timely updates, and the replacement was deadstock and unused turned out fine in the end.”

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Posted 2 days ago

“First item failed checks and delivery came on the 8th day. Glad to receive timely updates, and the pair that arrived was deadstock and unused in the end.”

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Posted 3 days ago

“First item failed checks and delivery came on the 8th day. At least they kept me updated, and the replacement pair was deadstock and unused so still not bad in the end.”

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Posted 6 days ago

“First item failed checks and the delivery came on the 8th day. Got offered some alternatives, the discount was pretty sweet ended up alright in the end, no major gripes.”

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Posted 6 days ago

“The delivery came on the 8th day because of the failed checks, but gladly they got me a replacment and fortunately it is a good one, so still a decent outcome.”

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Posted 6 days ago

“First pair didn’t pass checks and delivery came on the 8th day. But they always sent me timely updates, and the replacement came deadset unused fair trade in the end.”

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Posted 6 days ago

“Seller shipped a used pair at first, but they helped to find a new seller and did a successful rematch. Replacement pair came spotless ended well enough.”

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Posted 1 week ago

“첫 번째 상품이 검수에서 떨어져서 그래도 계속 안내를 잘 해줘서 덜 답답했고, 새로 받은 제품은 깔끔해서 만족했습니다.”

Helpful Report

Posted 1 week ago

“第一對唔合格要再配貨，所以遲咗啲。不過最後收到嘅係新淨版本，算係等得有價值。”

Helpful Report

Posted 1 week ago

“最初の一足が検品で弾かれて、届くのが8日目になった。でも連絡はマメだったし、届いたペアは新品同様で結果オーライ。”

Helpful Report

Posted 1 week ago

“First item failed checks, delivery came on the 9th day. Got offered some alternatives, the discount was pretty sweet, so ended up all good.”

Helpful Report

Posted 1 week ago

“　賣家第一次寄來的鞋有瑕疵，不過後來found a new seller重新配貨，新的那雙很乾淨，總算放心了。”

Helpful Report

Posted 1 week ago

Novelship Pte. Ltd. is rated 4.8 based on 10,147 reviews