Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.78

4.8 Rating 12,217 Reviews

96 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 12,217 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 26th June 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“賣家寄咗對著過嘅鞋，鞋頭有摺痕，開盒嗰陣真係傻眼。不過佢哋有提供免費重新配對，補返嗰對狀態都唔錯，全新冇着過，所以最後結局都算公道。”

Helpful Report

Posted 1 day ago

“賣家寄了一雙穿過的鞋，鞋頭有摺痕，打開盒子真的傻眼。不過他們有提供免費重新配對，補來的那雙狀況不錯，全新沒穿過，所以最後結局還算是公道的。”

Helpful Report

Posted 1 day ago

“出品者から使用済みのスニーカーが届いて、つま先にシワがあって箱開けた瞬間マジで唖然としました。でも無料で再マッチに対応してくれて、新しく届いたのはちゃんとした状態で新品未使用だったので、最終的にはまあフェアな結果に落ち着きました。”

Helpful Report

Posted 1 day ago

“판매자가 사용한 신발을 보냈는데 앞코에 구김이 있어서 박스 열었을 때 멘붕이었어요. 그래도 무료 재매칭 해주셔서 새로 받은 건 멀쩡하고, 새것에 미사용 상태라 결국엔 그래도 괜찮게 마무리됐어요.”

Helpful Report

Posted 1 day ago

“Seller shipped a used pair with creasing on the toe box, gutted when I opened it. They sorted a free rematch though and the new pair was grand, the item was alright, deadstock and unused, so it ended on a fair note.”

Helpful Report

Posted 1 day ago

“重新配對拖了一下，替換的那雙第8天才到，剛好趕上我的行程有點緊。不過全程都會即時更新進度給我，讓我知道事情到哪個階段，這部分我承認他們做得不錯。”

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Posted 1 week ago

“重新配對拖咗少少，補返嗰對第8日先到，啱啱好趕得切我個trip。不過全程都有更新進度俾我，知道事情去到邊一步，呢點我都認嘅。”

Helpful Report

Posted 1 week ago

“Rematch dragged on a wee bit and the replacement only turned up on the 8th day, which was cutting it fine for my trip. That said, glad to receive timely updates throughout so I knew where things stood, fair play on that front.”

Helpful Report

Posted 1 week ago

“再マッチに少し時間がかかって、交換品が8日目にやっと届いて、自分の旅行のタイミング的にちょっとギリギリでした。それでも進捗の連絡をこまめにもらえて、どこまで進んでるか把握できたので、その点はちゃんと認めます。”

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Posted 1 week ago

“재매칭이 좀 끌어서 교환품이 8일째에 겨우 도착했는데, 제 여행 일정에 살짝 빠듯했어요. 그래도 진행 상황을 그때그때 알려주셔서 어디까지 진행됐는지 알 수 있어서 그 점은 인정합니다.”

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Posted 1 week ago

“最初のスニーカーが検品通らなかったんですが、基準がちょっと厳しすぎる気もしました、自分で見たら全然大丈夫そうだったのに。とはいえ別のモデル提案してくれて、割引もけっこう良かったので、最終的にはまあ満足できる結果になりました。”

Helpful Report

Posted 2 weeks ago

“첫 번째 운동화가 검수 통과 못 했는데, 기준이 좀 너무 빡빡한 거 같았어요, 제가 봤을 땐 전혀 문제없어 보였는데. 그래도 다른 모델 제안해주시고 할인도 꽤 괜찮아서 결국에는 만족스러운 결과로 마무리됐어요.”

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Posted 2 weeks ago

“First trainers didn't pass their checks and I thought the standards were a touch over the top, looked grand to my eye. Mind you, got offered some alternatives, the discount was pretty sweet, so I came away alright in the end.”

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Posted 2 weeks ago

“賣家寄了瑕疵品來，鞋舌的縫線歪掉了，有點小傻眼。不過他們有幫我找新的賣家重新配對，補寄的那雙狀況不錯，全新沒穿過，所以勉強還可以接受啦。”

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Posted 3 weeks ago

“出品者から不良品が届いて、ベロのステッチが歪んでてちょっと萎えました。でも別の出品者を紹介してくれて再マッチに成功、交換品の状態も良くて新品未使用だったので、まぁ許容範囲かなと思います。”

Helpful Report

Posted 3 weeks ago

“판매자한테서 불량품이 와서 신발 텅 부분 박음질이 삐뚤어져 있어서 좀 김새더라고요. 그래도 다른 판매자 연결해줘서 재매칭 성공했고, 교환품 상태도 좋고 새것에 미사용이라 그래도 받아들일 만했어요.”

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Posted 3 weeks ago

“賣家寄咗對有瑕疵嘅鞋過嚟，鞋舌縫線歪咗，有啲唔開心。佢哋幫我搵到新賣家重新配對，補返嗰對狀態都OK，全新冇着過，所以都算可以收貨。”

Helpful Report

Posted 3 weeks ago

“Got a defective pair from the seller with a wonky stitch on the tongue, bit miffed. Found a new seller through them and the rematch was tidy, the item was alright, deadstock and unused so I'll let it slide.”

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Posted 3 weeks ago

“出品者から使用済みのスニーカーが届いて、かかとに擦り傷があってちょっとガッカリしました。でも無料で再マッチしてくれて、交換品はちゃんとしてて新品未使用だったので、結局大きな問題にはならずに済みました。”

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Posted 4 weeks ago

“Seller shipped a used pair with a scuffed heel, bit of a let down if I'm honest. They did a free rematch though and the swap was grand, the item was alright, deadstock and unused, so no lasting harm done.”

Helpful Report

Posted 4 weeks ago

Novelship Pte. Ltd. is rated 4.8 based on 12,217 reviews