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Novelship Pte. Ltd. Reviews

4.8 Rating 11,877 Reviews
96 %
of reviewers recommend Novelship Pte. Ltd.
Company Reviews Metrics Info
4.8
Based on 11,877 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Novelship Pte. Ltd. Reviews

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Sophie Wycliffe
Verified Buyer
“Seller sent a defective pair, sole was coming away on one side, a bit gutted. Found a new seller through them and the rematch was sound, the item was alright, deadstock and unused so no harm done in the end”
Helpful Report
Posted 17 hours ago
Fanny
Verified Buyer
“出品者から届いた商品にちょっと不具合があって、ソールの一部が剥がれかけてて萎えました…。でも別の出品者を紹介してもらって再マッチに成功、再送されたやつは全然問題なくて新品未使用だったので、まぁ最終的には納得できました。”
Helpful Report
Posted 18 hours ago
Adrian Fong
Verified Buyer
“賣家寄返對嘢有問題，鞋底邊位甩咗少少膠，幾頭痕。後來幫我搵到新賣家，補返嗰對，所以最後都冇咩所謂啦。”
Helpful Report
Posted 19 hours ago
Beatrice Hensley
Verified Buyer
“Seller sent a defective pair, sole was coming away on one side, a bit gutted. Found a new seller through them and the rematch was sound, the item was alright, deadstock and unused so no harm done in the end.”
Helpful Report
Posted 20 hours ago
Sunwoo
Verified Buyer
“판매자가 보내준 신발에 하자가 좀 있었어요, 밑창 한쪽이 살짝 떨어져 있어서 좀 멘붕… 그래도 다른 판매자 연결해주셔서 재매칭 성공했고, 다시 받은 건 완전 새거에 미사용 상태라 결과적으로는 만족스러웠어요.”
Helpful Report
Posted 3 days ago
Yuan Hsu
Verified Buyer
“賣家寄來的鞋有問題，鞋底邊邊有點脫膠，有點傻眼。後來幫我找到新的賣家重新配對，補寄的那雙狀況還行，全新沒穿過，所以最後也算可以接受啦。”
Helpful Report
Posted 3 days ago
Se-Jun Oh
Verified Buyer
“첫 번째 신발이 검수 통과 못했는데 솔직히 기준이 좀 빡빡한 것 같았어요, 제가 봤을 땐 괜찮았는데. 그래도 라서 그냥 받기로 했어요.”
Helpful Report
Posted 1 week ago
Vivian Shum
Verified Buyer
“賣家寄嚟對鞋有用過嘅痕跡，有啲傻眼。不過成功做咗 補返嘅對 都仲可以接受啦。”
Helpful Report
Posted 2 weeks ago
Amelia Firth
Verified Buyer
“First pair failed the checks, felt a bit strict if I'm honest as they looked alright to me. That said, got offered some alternatives and the discount was pretty sweet, so fair play.”
Helpful Report
Posted 2 weeks ago
Tzu-Chen
Verified Buyer
“賣家寄來的鞋有使用過的痕跡，有點傻眼 ㄏㄏ，不過有 ，補寄的，還算可以接受啦。”
Helpful Report
Posted 2 weeks ago
Kurokawa
Verified Buyer
“出品者から使用感ありの商品が届いてちょっと萎えた…。でも できて、再送されたやつは だったので、まぁ結果オーライって感じ。”
Helpful Report
Posted 2 weeks ago
Dahye
Verified Buyer
“판매자가 사용감 있는 신발 보냄, 솔직히 좀 황당했어요 ㅡㅡ 그래도 해서 다시 받았는데 라서 다행이었어요.”
Helpful Report
Posted 2 weeks ago
Stormybyte
Verified Buyer
“最初のアイテムは検品落ちしたんだけど、ちょっと検品が厳しすぎる気もする。そのせいで配達は8日目か9日目に届いた。でもタイムリーに状況教えてくれてよかったし、最終的に届いた品物は問題なくて、デッドストックの未着用品だったからまあヨシとするわ。”
Helpful Report
Posted 3 weeks ago
Rajesh Kumar
Verified Buyer
“Barang pertama gagal pemeriksaan sebab dorang periksa ketat sangat, jadi barang sampai hari ke-8 atau ke-9. Akhirnya kasut yang sampai pun okey je, barang baru dan belum dipakai langsung, jadi kira okey la jugak.”
Helpful Report
Posted 3 weeks ago
Crystal
Verified Buyer
“第一件貨過唔到驗證，啲驗證真係太嚴啦，搞到第8或者第9日先送到。不過好彩及時收到更新，而且收到之後件貨係冇問題嘅，全新未著過，整體都算OK啦。”
Helpful Report
Posted 3 weeks ago
Thomas Ashford
Verified Buyer
“The first item failed checks. Was a bit gutted about the wait, but glad to receive timely updates from the lads. In the end, the item was alright, deadstock and unused, so it's decent enough.”
Helpful Report
Posted 3 weeks ago
Sophie Carrière
Verified Buyer
“Ordered some dope runners but the seller shipped used item initially. Man, I was cheesed, but they found a new seller pretty quick for me. Got a free rematch to sort it out, so it was a decent fix in the end.”
Helpful Report
Posted 3 weeks ago
JadeIslandPulse
Verified Buyer
“賣家一開始居然寄了有瑕疵的商品過來，整個滿傻眼的。幸好平台馬上提供免費重新配對，幫我找到了新賣家。雖然多等了幾天，但後續處理還算可以啦。”
Helpful Report
Posted 3 weeks ago
Tessa Fairbourne
Verified Buyer
“First item failed checks because I guess their checks are too strict. Luckily I got offered some alternatives. Still ended up with a mean pair of shoes, just took a bit longer to arrive.”
Helpful Report
Posted 3 weeks ago
Imogen Clarke
Verified Buyer
“Ordered some sneakers but unfortunately the seller shipped defective one, which was a bit of a bummer. Luckily the team stepped in and found a new seller for me straight away. Ended up with a successful rematch, so it turned out alright in the end, mate.”
Helpful Report
Posted 3 weeks ago
Novelship Pte. Ltd. is rated 4.8 based on 11,877 reviews
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