Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.84

4.8 Rating 8,374 Reviews

99 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 8,374 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 1 star review on 29th November 2023

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Late, they said my order needed a rematch. But, Final pair was genuine and packaged properly though.”

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Posted 3 days ago

“My order got delayed because the seller shipped late. At least the final pair was turned out genuine”

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Posted 3 days ago

“My pair came later than expected because the seller took time shipping and it had to be rematched. At least the packaging was safe and the sneakers are legit.”

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Posted 3 days ago

“Took a while for the seller to send out my order, which was a bit annoying. Still, the sneakers arrived in good condition and exactly as listed, so I’m satisfied in the end.”

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Posted 5 days ago

“Delivery came 5 days after estimate since the seller didn’t ship. Luckily, they found a new seller and I still got a deadstock pair.”

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Posted 6 days ago

“I'd advise anyone buying from novelship to opt out for the fastest shipping option. If not, be prepared to wait a long time. Bought my sneakers at the End of January received it on the first week of March. 2 weeks Shipping 2 weeks authentication and a week to for customs to release. While the business has proven to be legit. It takes way too long.”

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Posted 6 months ago

“Shoes arrived after 13 days even though i was told the shipment would come in 7. the support team was helpful and efficient to help me out. The creps were alright - authentic and pretty and all but I wanted to wear it for my friend's wedding. Would still recommend using this platform though x”

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Posted 1 year ago

Novelship Pte. Ltd. is rated 4.8 based on 8,374 reviews