Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.80

4.8 Rating 10,395 Reviews

97 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 10,395 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 12th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately got the first item failed checks and delivery came on the 9th day. But still glad bcs i receive timely updates, and the replacement pair was deadstock and unused came good in the end, mate.”

Helpful Report

Posted 1 day ago

“First item failed checks and delivery came on the 8th day. Glad to receive timely updates, got the replacement and the pair was deadstock its so great so nothing to complain more!”

Helpful Report

Posted 1 month ago

“Pair pertama tak lepas pemeriksaan, jadi sampai lewat sikit. Tapi dorang update cepat dan kasut ganti memang baru jadi okay lah akhirnya.”

Helpful Report

Posted 1 month ago

“第一對冇過檢查，要等第二次配貨，所以遲咗幾日。不過有持續更新消息，而且新嗰對係乾淨未著過，算係等得有價值。”

Helpful Report

Posted 1 month ago

“Failed the QC on the first try, so delivery came on the 8th day, but they kept me in the loop, and the replacement pair was deadstock and unused came good in the end, mate.”

Helpful Report

Posted 1 month ago

“The delivery came on the 8th day due some seller issues, glad to receive timely updates, and the replacement pair was great and unused ended up happy with it.”

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Posted 1 month ago

“Got a defective item first, but found a new seller and got a successful rematch. Replacement pair arrived well so it ended up alright.”

Helpful Report

Posted 1 month ago

“賣家第一次寄的有瑕疵，不過後來幫我重新配貨後收到的這雙是乾淨的，算是有挽回。”

Helpful Report

Posted 1 month ago

“첫 제품이 검수에서 떨어져서 배송이 8일차에 왔어요. 그래도 계속 업데이트를 잘 해줘서 불안하진 않았고, 도착한 제품은 완전 새상품이라 결과적으로 만족합니다.”

Helpful Report

Posted 1 month ago

“Seller kirim barang cacat pas awalnya, komplain dan rematch jadi akhirnya diganti sama yang mulus. Akhirnya puas juga, walau sempat kesel.”

Helpful Report

Posted 1 month ago

“First item failed checks, delivery came on the 8th day. Glad to receive timely updates, and the replacement pair was ok lahh”

Helpful Report

Posted 1 month ago

“Had issues on checking for the first try and delivery came on the 8th day. Glad to receive timely updates, and the replacement pair was deadstock and unused”

Helpful Report

Posted 1 month ago

“Glad to receive timely updates as the failed checks item, got the replacement and the pair was fresh and unused so its worth the wait even it took 8 days.”

Helpful Report

Posted 1 month ago

“Penjual hantar barang kurang elok mula-mula, tapi ada rematch dan dapat pair baru yang jauh lebih cantik. Akhirnya puas juga.”

Helpful Report

Posted 1 month ago

“First item failed checks and delivery came on the 8th day. But they got me a replacement and update real time. So no worries!”

Helpful Report

Posted 1 month ago

“delivery came on the 8th day, bcs of the failed checks, but still glad to receive timely updates, and the replacement was deadstock and unused turned out fine in the end.”

Helpful Report

Posted 1 month ago

“First item failed checks and delivery came on the 8th day. Glad to receive timely updates, and the pair that arrived was deadstock and unused in the end.”

Helpful Report

Posted 1 month ago

“First item failed checks and delivery came on the 8th day. At least they kept me updated, and the replacement pair was deadstock and unused so still not bad in the end.”

Helpful Report

Posted 1 month ago

“First item failed checks and the delivery came on the 8th day. Got offered some alternatives, the discount was pretty sweet ended up alright in the end, no major gripes.”

Helpful Report

Posted 1 month ago

“The delivery came on the 8th day because of the failed checks, but gladly they got me a replacment and fortunately it is a good one, so still a decent outcome.”

Helpful Report

Posted 1 month ago

Novelship Pte. Ltd. is rated 4.8 based on 10,395 reviews