Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.80

4.8 Rating 11,213 Reviews

97 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 11,213 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 12th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“第一對鞋過唔到驗證，可能驗證太嚴格啦，搞到遲咗少少。最後第8或者第9日先送到，不過好彩一直收到及時嘅update，知道件貨去咗邊，都算係咁。”

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Posted 3 days ago

“Was quite dulan because the seller shipped used item initially. But the platform gave me a free rematch to a new guy, and finally the item was alright, deadstock and unused.”

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Posted 3 days ago

“Gutted that my first item failed checks, seems their checks are too strict and it slowed everything down. Delivery came on the 9th day, but fair play, I was glad to receive timely updates so I wasn't left in the dark.”

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Posted 4 days ago

“一開始有點傻眼，因為賣家寄了有瑕疵/穿過的二手鞋。但好險後來客服幫我免費重新配對，最後收到的鞋子沒問題，是全新未使用的，還算可以接受啦。”

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Posted 4 days ago

“最初、売り手が不良品・中古品を発送してきたからマジで萎えた。でも運営が新しい出品者を見つけてくれて、無事に再マッチングできたから結果オーライかな。”

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Posted 5 days ago

“Geram jugak mula-mula sebab the seller shipped defective item. Nasib baik customer service laju tolong setelkan and got a successful rematch untuk kasut yang baru.”

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Posted 5 days ago

“The checks are too strict, so it dragged the shipping time. Delivery came on 9th day in the end. Still, got offered some alternatives, the discount was pretty sweet so I close one eye lah.”

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Posted 5 days ago

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Posted 6 days ago

“Was pretty cheesed at first because the seller shipped defective ones. Luckily customer service stepped up and hooked me up with a successful rematch. In the end, the item was alright, deadstock and unused when it finally landed.”

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Posted 6 days ago

“The original seller shipped a wrong item, was a huge bummer. Luckily the team stepped up and did a successful rematch for a brand new pair.”

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Posted 6 days ago

“Got an used item, walao eh, waste my time. But lucky the platform caught it and found a new seller for me, so still got my kicks in the end.”

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Posted 1 week ago

“最初の商品に欠陥があったみたいで発送されなかったのは残念でした。でも、すぐに新しい出品者を見つけてくれた（Successful rematch）ので、最終的には無事に届いてホッとしました。”

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Posted 1 week ago

“What a bummer on first i got a defective one. However, it was a successful rematch and they found another pair, so at least I didn't lose my money.”

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Posted 1 week ago

“Seller shipped an used item which was a bit of a bummer. Thankfully they found a new seller pretty quick, so at least I got the shoes eventually.”

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Posted 1 week ago

“Delivery sampai hari ke-8 sebab pair pertama tak lepas check, kacau mood sikit. Tapi glad to receive timely updates dari app, at least barang sampai selamat dan legit.”

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Posted 1 week ago

“個賣家寄咗對有瑕疵嘅鞋，好彩平台 check 到截住咗。雖然搞到遲咗收貨，但好彩最後 successful rematch 搵到另一個賣家，算係不過不失啦。”

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Posted 1 week ago

“賣家一開始寄了有瑕疵的品項，當下有點傻眼，還好平台檢驗沒過。後來成功幫我媒合到新的賣家，雖然多等了幾天，但至少不用擔心買到爛貨。”

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Posted 1 week ago

“First pair didn't pass authentication. First item failed checks / checks are too strict, but I got offered some alternatives, the discount was pretty sweet.”

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Posted 1 week ago

“Long wait, came on the 9th day because the first pair failed verification, which was a bit of a nuisance. However, I got offered some alternatives, the discount was pretty sweet, so it worked out okay in the end.”

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Posted 1 week ago

“Longer to wait until 7+ days due the checking issue. But glad to receive timely updates throughout the process, and the shoes are authentic.”

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Posted 1 week ago

Novelship Pte. Ltd. is rated 4.8 based on 11,213 reviews