Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.79

4.8 Rating 11,458 Reviews

97 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 11,458 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 27th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A bit sian because the first item failed checks, sometimes it feels like their checks are too strict sia. Delivery came on 8th day, but I got offered some alternatives, the discount was pretty sweet so I just close one eye lah.”

Helpful Report

Posted 19 hours ago

“Seller pos barang reject tapi nasib baik sistem dorang pantas dan tolong jumpa seller baru untuk order aku. Amik masa sikit tapi berjaya rematch, dan kasut yang sampai tu memang ngam dan baru.”

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Posted 2 days ago

“最初の商品が鑑定落ちして、ここの鑑定が厳しすぎる気もするけど安心ではある。結果的に9日目に届いたけど、タイムリーに連絡をくれてよかった。商品は問題なく、デッドストックの新品だったからまあヨシ。”

Helpful Report

Posted 2 days ago

“Bit gutted at the start because the seller shipped used item. But the platform sussed it out and found a new seller for me real quick. Took a little longer to reach NZ, but happy it was a successful rematch in the end.”

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Posted 2 days ago

“Was pretty cheesed initially because the seller shipped wrong one, huge bummer. Fortunately, the platform stepped up and found a new seller for my order. Took a minute to get here, but it was a successful rematch and the new pair is pristine.”

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Posted 2 days ago

“The first item failed checks so they had to swap it, lowkey feels like their checks are too strict sometimes. But I'm glad to receive timely updates through the whole process. Ultimately the item was alright, unused.”

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Posted 3 days ago

“第一雙鞋沒過驗，感覺你們的檢驗標準真的有夠嚴格。最後包裹在第9天送達，雖然等比較久，但很高興能收到及時的進度更新。好險最後收到的鞋子沒問題，是全新未使用的庫存品。”

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Posted 3 days ago

“Mula-mula agak bengang sebab seller pos barang terpakai. Tapi nasib baik sistem dorang pantas dan tolong jumpa seller baru untuk order aku. Amik masa sikit tapi berjaya rematch, dan kasut yang sampai tu memang ngam dan baru.”

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Posted 3 days ago

“一開始個賣家寄咗對有瑕疵嘅二手鞋，搞到我有啲忟。好彩平台即刻介入，搵到個新賣家，最後成功重新配對。雖然等耐咗少少，但件貨都OK，全新未著過。”

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Posted 3 days ago

“The first item failed checks so they had to swap 'em out for another pair. But gotta say I got offered some alternatives. At the end of the day, the shoes are legit and look good.”

Helpful Report

Posted 4 days ago

“Bit annoying as the first item failed checks, sometimes it feels like their checks are too strict. Delivery came on 8th day, but I'm glad to receive timely updates from the team. In the end, the item was alright, deadstock and unused.”

Helpful Report

Posted 4 days ago

“The first fella I bought from was terrible, seller shipped wrong item. Heng ah, the platform stepped in and found a new seller for me. Waited a bit longer but overall a successful rematch.”

Helpful Report

Posted 4 days ago

“Suay man, the first seller shipped defective one so the warehouse failed it. Luckily the platform did a successful rematch for me quite fast. Took a bit longer to reach SG, but at least the final pair is clean and brand new.”

Helpful Report

Posted 1 week ago

“A bit of a bloody nuisance to be honest since the deffective one arrived. Luckily they set up a free rematch for me straight away, so it worked out fine in the end.”

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Posted 1 week ago

“Was raging at first because the seller shipped defective one. But fair play to the customer service team, they sorted a successful rematch for me. Took a bit longer but the new pair is bang on.”

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Posted 1 week ago

“The wait had me stressing a bit, but the item was alright, deadstock and unused when it finally landed. Glad to receive timely updates throughout the whole process, so it's all good.”

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Posted 1 week ago

“二手嘅鞋過嚟，真係有啲躁。好彩客服即刻幫我成功重新配對搵過另一個賣家，雖然等耐咗少少，但最後收到對鞋靚靚仔仔，都算係跟進得唔錯啦。”

Helpful Report

Posted 1 week ago

“Delivery sampai hari ke-9 baru dapat. Tapi nasib baik dapat update on-time dari admin, so takdelah aku risau beria tunggu parcel sampai.”

Helpful Report

Posted 1 week ago

“It was kinda annoying to wait, but the item was alright, deadstock and unused in the end. Glad to receive timely updates, so it wasn't a total bust.”

Helpful Report

Posted 1 week ago

“Honestly their checks are too strict, so delivery came on 8th day. It was a bit of a wait, but I got offered some alternatives, the shoes turns out pretty sweet.”

Helpful Report

Posted 1 week ago

Novelship Pte. Ltd. is rated 4.8 based on 11,458 reviews