Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.79

4.8 Rating 11,763 Reviews

96 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 11,763 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 14th April 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“最初のアイテムは検品落ちしたんだけど、ちょっと検品が厳しすぎる気もする。そのせいで配達は8日目か9日目に届いた。でもタイムリーに状況教えてくれてよかったし、最終的に届いた品物は問題なくて、デッドストックの未着用品だったからまあヨシとするわ。”

Helpful Report

Posted 2 days ago

“Barang pertama gagal pemeriksaan sebab dorang periksa ketat sangat, jadi barang sampai hari ke-8 atau ke-9. Akhirnya kasut yang sampai pun okey je, barang baru dan belum dipakai langsung, jadi kira okey la jugak.”

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Posted 2 days ago

“第一件貨過唔到驗證，啲驗證真係太嚴啦，搞到第8或者第9日先送到。不過好彩及時收到更新，而且收到之後件貨係冇問題嘅，全新未著過，整體都算OK啦。”

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Posted 2 days ago

“The first item failed checks. Was a bit gutted about the wait, but glad to receive timely updates from the lads. In the end, the item was alright, deadstock and unused, so it's decent enough.”

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Posted 3 days ago

“Ordered some dope runners but the seller shipped used item initially. Man, I was cheesed, but they found a new seller pretty quick for me. Got a free rematch to sort it out, so it was a decent fix in the end.”

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Posted 3 days ago

“賣家一開始居然寄了有瑕疵的商品過來，整個滿傻眼的。幸好平台馬上提供免費重新配對，幫我找到了新賣家。雖然多等了幾天，但後續處理還算可以啦。”

Helpful Report

Posted 3 days ago

“First item failed checks because I guess their checks are too strict. Luckily I got offered some alternatives. Still ended up with a mean pair of shoes, just took a bit longer to arrive.”

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Posted 3 days ago

“Ordered some sneakers but unfortunately the seller shipped defective one, which was a bit of a bummer. Luckily the team stepped in and found a new seller for me straight away. Ended up with a successful rematch, so it turned out alright in the end, mate.”

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Posted 3 days ago

“Need to find a rematch because wrong items, so my delivery came on the 9th day. Even though it took a bit longer, I am glad to receive timely updates from them via chat. So still acceptable lor.”

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Posted 3 days ago

“Kecewa sikit sebab barang pertama tak lepas pemeriksaan, ketat sangat la syarat dorang ni, jadi barang sampai lambat sikit pada hari kelapan. Tapi nasib baik barang tu cantik, stok baru dan tak pernah pakai, dan aku bersyukur dorang rajin bagi maklumat terkini pasal pesanan aku.”

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Posted 6 days ago

“Bit gutted their checks are too strict man so it came on 9th day because of the faff, but I was glad to receive timely updates from the team. The item was alright, deadstock and unused, so it turned out decent in the end.”

Helpful Report

Posted 6 days ago

“第一對鞋過唔到驗證，覺得佢哋啲檢查有啲太嚴，搞到第九日先送到。不過好彩收到及時嘅更新通知，最後收到對鞋都係全新未着過嘅，算係咁啦。”

Helpful Report

Posted 6 days ago

“Bit jialat because first item failed checks, delivery came on 9th day. But honestly the item was alright, deadstock and unused, and I was glad to receive timely updates throughout the whole process lah.”

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Posted 6 days ago

“最初の商品が鑑定落ちして、ここのチェック厳しすぎる気もするけど、結局9日目に届いた。でも届いた商品は問題なくてデッドストックの未使用品だったし、定期的に状況を教えてもらえたのは良かったかな。”

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Posted 6 days ago

“一開始賣家竟然寄了有瑕疵的商品過來，真的有點瞎。不過還好平台有幫忙免費重新配對，最後順利找到新的賣家，也算是有好好解決啦。”

Helpful Report

Posted 6 days ago

“First item failed checks, which is a bit of a bummer since their checks are too strict sometimes. Delivery came late cause of the delay, but I got offered some alternatives, the discount was pretty sweet so I'm not complaining too much, buddy.”

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Posted 1 week ago

“Yeah nah, original seller shipped defective item which was a bit of a bummer. But they sussed a free rematch real quick, so it turned out decent in the end, mate.”

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Posted 1 week ago

“Bit of a stitch up at the start because the seller shipped defective one, mate. But the platform stepped up and sussed a free rematch for me. The new pair is spot on, so no worries in the long run.”

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Posted 1 week ago

“Original seller shipped defective item, which was a major L at first. But customer service stepped in and found a new seller for me real quick, leading to a successful rematch. The replacement pair ended up looking clean, so it worked out alright.”

Helpful Report

Posted 1 week ago

“A bit jialat because first item failed checks, feel like their checks are too strict sia, so delivery came on 9th day. But honestly the item was alright, deadstock and unused, and I was glad to receive timely updates throughout the whole process lah.”

Helpful Report

Posted 1 week ago

Novelship Pte. Ltd. is rated 4.8 based on 11,763 reviews