"Novelship verifies the authenticity of shoes but doesn't care if it's stained. Just ship it out and insist it's authentic."

"Novelship verifies the authenticity of shoes but doesn't care if it's stained. Just ship it out and insist it's authentic."

"Filed an issue that I ddint receive my yeezy slides eventhough it reflected on their app that it was delivered. They send an email that wont be able fo refund the full amount of what I spent since I did not availavle for the protection service sort off. Then to compenstae for my loss, they said will send me a promocode\/ reimburse my 100 sgd. I opted for the 110 rebate but since then I ddint receive the promocode that i need to key in."

"Filed an issue that I ddint receive my yeezy slides eventhough it reflected on their app that it was delivered. They send an email that wont be able fo refund the full amount of what I spent since I did not availavle for the protection service sort off. Then to compenstae for my loss, they said will send me a promocode\/ reimburse my 100 sgd. I opted for the 110 rebate but since then I ddint receive the promocode that i need to key in."

"Worse experience every they sent me dodgy defect sneakers and wouldn\u2019t exchange or refund they said they were brand new and within their rules \r\nYou be the judge check out the dodgy photos"

"Worse experience every they sent me dodgy defect sneakers and wouldn\u2019t exchange or refund they said they were brand new and within their rules \r\nYou be the judge check out the dodgy photos"

"I\u2019ve bought a lot of shoes and clothing through this platform and I\u2019m starting to wonder why. A high percentage have either had defects, have been worn or are fake. The customer service is also terrible. Out of around 10 disputes I\u2019ve had none resolved and they just stop replying to my emails. I\u2019ve been waiting on responses for multiple fake or damaged items and have got nowhere. If anyone from Novelship is reading this please contact me to help resolve these issues."