Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.79

4.8 Rating 11,877 Reviews

96 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 11,877 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 8th May 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Need to find a rematch because wrong items, so my delivery came on the 9th day. Even though it took a bit longer, I am glad to receive timely updates from them via chat. So still acceptable lor.”

Helpful Report

Posted 3 weeks ago

“Kecewa sikit sebab barang pertama tak lepas pemeriksaan, ketat sangat la syarat dorang ni, jadi barang sampai lambat sikit pada hari kelapan. Tapi nasib baik barang tu cantik, stok baru dan tak pernah pakai, dan aku bersyukur dorang rajin bagi maklumat terkini pasal pesanan aku.”

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Posted 4 weeks ago

“Bit gutted their checks are too strict man so it came on 9th day because of the faff, but I was glad to receive timely updates from the team. The item was alright, deadstock and unused, so it turned out decent in the end.”

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Posted 4 weeks ago

“第一對鞋過唔到驗證，覺得佢哋啲檢查有啲太嚴，搞到第九日先送到。不過好彩收到及時嘅更新通知，最後收到對鞋都係全新未着過嘅，算係咁啦。”

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Posted 4 weeks ago

“Bit jialat because first item failed checks, delivery came on 9th day. But honestly the item was alright, deadstock and unused, and I was glad to receive timely updates throughout the whole process lah.”

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Posted 4 weeks ago

“最初の商品が鑑定落ちして、ここのチェック厳しすぎる気もするけど、結局9日目に届いた。でも届いた商品は問題なくてデッドストックの未使用品だったし、定期的に状況を教えてもらえたのは良かったかな。”

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Posted 1 month ago

“一開始賣家竟然寄了有瑕疵的商品過來，真的有點瞎。不過還好平台有幫忙免費重新配對，最後順利找到新的賣家，也算是有好好解決啦。”

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Posted 1 month ago

“First item failed checks, which is a bit of a bummer since their checks are too strict sometimes. Delivery came late cause of the delay, but I got offered some alternatives, the discount was pretty sweet so I'm not complaining too much, buddy.”

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Posted 1 month ago

“Yeah nah, original seller shipped defective item which was a bit of a bummer. But they sussed a free rematch real quick, so it turned out decent in the end, mate.”

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Posted 1 month ago

“Bit of a stitch up at the start because the seller shipped defective one, mate. But the platform stepped up and sussed a free rematch for me. The new pair is spot on, so no worries in the long run.”

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Posted 1 month ago

“Original seller shipped defective item, which was a major L at first. But customer service stepped in and found a new seller for me real quick, leading to a successful rematch. The replacement pair ended up looking clean, so it worked out alright.”

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Posted 1 month ago

“A bit jialat because first item failed checks, feel like their checks are too strict sia, so delivery came on 9th day. But honestly the item was alright, deadstock and unused, and I was glad to receive timely updates throughout the whole process lah.”

Helpful Report

Posted 1 month ago

“First item failed checks, guess their checks are too strict over there. Delivery came on 8th day, which was a bit of a drag for my liking. Still, glad to receive timely updates from the team, and the creps are proper nice anyway.”

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Posted 1 month ago

“Heng I check properly, because the seller wrong one first time round. Luckily customer service stepped in for a successful rematch, so the new pair is finally here and looking fresh.”

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Posted 1 month ago

“Everything's good but was nearly 2 weeks late.”

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Posted 1 month ago

“最初に出品者が不良品を発送してきたのはマジで萎えた。でもすぐに無料で再マッチングしてくれたし、無事に再マッチング成功してキレイな靴が届いたから結果オーライかな。”

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Posted 1 month ago

“第一雙品檢沒過，感覺品檢真的太嚴了，結果搞到第9天才送達。不過很高興能及時收到進度更新，而且最後收到的東西沒問題，是全新未使用的死庫存。”

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Posted 1 month ago

“failed checks cause apparently they're detailed, wah lau. so waited quite long lor. But I got offered some alternatives, so still okay lah.”

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Posted 1 month ago

“The first guy tried to finesse me, so the seller shipped wrong one. Support stepped up quickly and gave me a free rematch though. I eventually got a fresh, clean pair, it just took a little longer than expected.”

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Posted 1 month ago

“第一對過唔到驗，感覺佢哋驗貨實在太嚴喇，搞到第8定第9日先送到。不過好彩及時收到進度更新，最後收到件貨都無問題，係全新未著過嘅死貨，算係咁啦。”

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Posted 1 month ago

Novelship Pte. Ltd. is rated 4.8 based on 11,877 reviews