Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.80

4.8 Rating 11,342 Reviews

97 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 11,342 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 20th March 2026

Kimmy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was pretty cheesed at first because the seller shipped defective ones. Luckily customer service stepped up and hooked me up with a successful rematch. In the end, the item was alright, deadstock and unused when it finally landed.”

Helpful Report

Posted 1 week ago

“The original seller shipped a wrong item, was a huge bummer. Luckily the team stepped up and did a successful rematch for a brand new pair.”

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Posted 1 week ago

“Got an used item, walao eh, waste my time. But lucky the platform caught it and found a new seller for me, so still got my kicks in the end.”

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Posted 2 weeks ago

“最初の商品に欠陥があったみたいで発送されなかったのは残念でした。でも、すぐに新しい出品者を見つけてくれた（Successful rematch）ので、最終的には無事に届いてホッとしました。”

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Posted 2 weeks ago

“What a bummer on first i got a defective one. However, it was a successful rematch and they found another pair, so at least I didn't lose my money.”

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Posted 2 weeks ago

“Seller shipped an used item which was a bit of a bummer. Thankfully they found a new seller pretty quick, so at least I got the shoes eventually.”

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Posted 2 weeks ago

“Delivery sampai hari ke-8 sebab pair pertama tak lepas check, kacau mood sikit. Tapi glad to receive timely updates dari app, at least barang sampai selamat dan legit.”

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Posted 2 weeks ago

“個賣家寄咗對有瑕疵嘅鞋，好彩平台 check 到截住咗。雖然搞到遲咗收貨，但好彩最後 successful rematch 搵到另一個賣家，算係不過不失啦。”

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Posted 2 weeks ago

“賣家一開始寄了有瑕疵的品項，當下有點傻眼，還好平台檢驗沒過。後來成功幫我媒合到新的賣家，雖然多等了幾天，但至少不用擔心買到爛貨。”

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Posted 2 weeks ago

“First pair didn't pass authentication. First item failed checks / checks are too strict, but I got offered some alternatives, the discount was pretty sweet.”

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Posted 2 weeks ago

“Long wait, came on the 9th day because the first pair failed verification, which was a bit of a nuisance. However, I got offered some alternatives, the discount was pretty sweet, so it worked out okay in the end.”

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Posted 2 weeks ago

“Longer to wait until 7+ days due the checking issue. But glad to receive timely updates throughout the process, and the shoes are authentic.”

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Posted 2 weeks ago

“a little dissapointed for waiting since the qc failed, need to find rematch but they did find the new one, so no worries.”

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Posted 3 weeks ago

“Delivery came on the 8th day cause the first pair failed checks, which was a bit of a punish. But I got offered some alternatives, the discount was pretty sweet, so fair play to them.”

Helpful Report

Posted 3 weeks ago

“最初のペアが鑑定で弾かれて到着が9日目になっちゃいました。チェック厳しすぎとは思うけど、代替品割引のオファーがあったのは結構嬉しかったです。”

Helpful Report

Posted 3 weeks ago

“Had issue on first item failed checks It was a bummer waiting, but glad to receive timely updates so I wasn't left hanging.”

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Posted 3 weeks ago

“Waited a bit long, delivery came on the 9th day because the first pair failed checks. Checks are too strict usually, but at least the item was alright, deadstock and unused.”

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Posted 3 weeks ago

“First pair are failed to ship due the checking issue. But I got offered some alternatives, the discount was pretty sweet, so can't complain too much.”

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Posted 3 weeks ago

“Seller shipped defective item which was a bit brutal, but found a new seller pretty quick. Successful rematch saved the day, so I'm happy enough now.”

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Posted 3 weeks ago

“賣家寄了有瑕疵的商品，真的讓人有點傻眼。不過還好後來找到了新賣家，雖然多花點時間，但至少最後順利配對成功拿到鞋子。”

Helpful Report

Posted 3 weeks ago

Novelship Pte. Ltd. is rated 4.8 based on 11,342 reviews