Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.78

4.8 Rating 12,217 Reviews

96 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 12,217 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 26th June 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“賣家寄來一雙穿過的鞋，後跟有刮痕，老實說有點失望。不過他們免費幫我重新配對，換來的那雙狀況不錯，全新沒穿過，所以最後也沒釀成什麼大問題。”

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Posted 1 month ago

“판매자가 사용한 운동화를 보냈는데 뒤꿈치에 긁힌 자국이 있어서 좀 실망했어요. 그래도 무료로 재매칭해줘서 교환품은 멀쩡하고 새것에 미사용 상태라, 결국 큰 문제로 번지진 않았어요.”

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Posted 1 month ago

“賣家寄咗對用過嘅鞋過嚟，後跟有刮花，講真有少少失望。不過佢哋幫我免費重新配對，換返嗰對都幾好，全新冇着過，所以最後都冇造成咩大問題。”

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Posted 1 month ago

“第一雙沒通過品檢，我覺得標準訂得有點嚴，自己看其實還可以。後來有幫我安排其他款式，折扣給得也算不錯，所以就沒太計較了。”

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Posted 1 month ago

“First pair didn't pass their checks and I reckon they were a bit harsh on it tbh, looked fine to me. They sorted me out with another option though and got offered some alternatives, the discount was pretty sweet, so I couldn't be too miffed.”

Helpful Report

Posted 1 month ago

“第一對鞋過唔到品檢，覺得佢哋標準訂得有少少嚴，我自己睇都覺得OK啦。後來幫我介紹咗其他款，折扣都算唔錯，所以都冇咩好嬲。”

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Posted 1 month ago

“첫 번째 신발이 검수 통과 못 했는데, 기준이 좀 빡빡한 거 같았어요, 제가 봤을 땐 그냥 괜찮았는데. 그래도 다른 모델 제안해주시고 할인도 꽤 괜찮게 챙겨주셔서 그렇게 찝찝하진 않았어요.”

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Posted 1 month ago

“最初の一足が検品通らなくて、基準ちょっと厳しめだなと思いました、自分で見たら普通にイケてたのに。でも他のモデル提案してくれて、割引もけっこう良かったから、まぁそんなにモヤモヤせずに済みました。”

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Posted 1 month ago

“재매칭이 좀 오래 걸려서 교환품이 9일째에 도착했는데, 저한테는 좀 빠듯한 시간이었어요. 그래도 진행 상황 그때그때 알려주셔서 어떻게 돌아가는지 알 수 있어서 그건 다행이었어요.”

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Posted 1 month ago

“重新配對等咗幾耐，補返嗰對第9日先到，對我嚟講有啲趕。不過全程都有更新進度通知我，至少知道件事去到邊一步，呢點都唔錯。”

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Posted 1 month ago

“重新配對等了一陣子，替換的鞋第9天才到，對我來說有點趕。不過進度都會即時更新通知我，至少知道事情進行到哪一步，這點還是不錯啦。”

Helpful Report

Posted 1 month ago

“再マッチングに少し時間がかかって、交換品が9日目に届いたのは自分的にはちょっとギリギリでした。とはいえ進捗の連絡をこまめにくれたので、状況が分かって安心できたのはよかったです。”

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Posted 1 month ago

“Rematch took a fair bit and the replacement landed on the 9th day, which was cutting it fine for me. That said, glad to receive timely updates the whole way through, so I knew what was happening at least.”

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Posted 1 month ago

“Seller sent a defective pair, sole was coming away on one side, a bit gutted. Found a new seller through them and the rematch was sound, the item was alright, deadstock and unused so no harm done in the end”

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Posted 1 month ago

“出品者から届いた商品にちょっと不具合があって、ソールの一部が剥がれかけてて萎えました…。でも別の出品者を紹介してもらって再マッチに成功、再送されたやつは全然問題なくて新品未使用だったので、まぁ最終的には納得できました。”

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Posted 1 month ago

“賣家寄返對嘢有問題，鞋底邊位甩咗少少膠，幾頭痕。後來幫我搵到新賣家，補返嗰對，所以最後都冇咩所謂啦。”

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Posted 1 month ago

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Posted 1 month ago

“판매자가 보내준 신발에 하자가 좀 있었어요, 밑창 한쪽이 살짝 떨어져 있어서 좀 멘붕… 그래도 다른 판매자 연결해주셔서 재매칭 성공했고, 다시 받은 건 완전 새거에 미사용 상태라 결과적으로는 만족스러웠어요.”

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Posted 1 month ago

“賣家寄來的鞋有問題，鞋底邊邊有點脫膠，有點傻眼。後來幫我找到新的賣家重新配對，補寄的那雙狀況還行，全新沒穿過，所以最後也算可以接受啦。”

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Posted 1 month ago

“첫 번째 신발이 검수 통과 못했는데 솔직히 기준이 좀 빡빡한 것 같았어요, 제가 봤을 땐 괜찮았는데. 그래도 라서 그냥 받기로 했어요.”

Helpful Report

Posted 1 month ago

Novelship Pte. Ltd. is rated 4.8 based on 12,217 reviews