Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.79

4.8 Rating 11,825 Reviews

96 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 11,825 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 28th April 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Long wait, came on the 9th day because the first pair failed verification, which was a bit of a nuisance. However, I got offered some alternatives, the discount was pretty sweet, so it worked out okay in the end.”

Helpful Report

Posted 1 month ago

“Longer to wait until 7+ days due the checking issue. But glad to receive timely updates throughout the process, and the shoes are authentic.”

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Posted 1 month ago

“a little dissapointed for waiting since the qc failed, need to find rematch but they did find the new one, so no worries.”

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Posted 2 months ago

“Delivery came on the 8th day cause the first pair failed checks, which was a bit of a punish. But I got offered some alternatives, the discount was pretty sweet, so fair play to them.”

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Posted 2 months ago

“最初のペアが鑑定で弾かれて到着が9日目になっちゃいました。チェック厳しすぎとは思うけど、代替品割引のオファーがあったのは結構嬉しかったです。”

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Posted 2 months ago

“Had issue on first item failed checks It was a bummer waiting, but glad to receive timely updates so I wasn't left hanging.”

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Posted 2 months ago

“Waited a bit long, delivery came on the 9th day because the first pair failed checks. Checks are too strict usually, but at least the item was alright, deadstock and unused.”

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Posted 2 months ago

“First pair are failed to ship due the checking issue. But I got offered some alternatives, the discount was pretty sweet, so can't complain too much.”

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Posted 2 months ago

“Seller shipped defective item which was a bit brutal, but found a new seller pretty quick. Successful rematch saved the day, so I'm happy enough now.”

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Posted 2 months ago

“賣家寄了有瑕疵的商品，真的讓人有點傻眼。不過還好後來找到了新賣家，雖然多花點時間，但至少最後順利配對成功拿到鞋子。”

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Posted 2 months ago

“到第9日先收到貨。雖然檢查係嚴咗啲，但至少收到對鞋係全新無著過嘅，算係咁啦。”

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Posted 2 months ago

“Had a rematch due the checking issues so delivery came on 9th day, bit of a faff waiting. Glad to receive timely updates though, and the replacement pair is spot on.”

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Posted 2 months ago

“needed a rematch due the quality checking, which was a bit of a drag. Luckily they found a new seller pretty quick and the shoes are sweet, so all good in the end.”

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Posted 2 months ago

“第一雙鞋沒過檢驗所以重新配對，大概第9天才收到，真的等有點久。不過客服有提供一些折扣補償，算是有誠意啦，收到鞋子也是全新沒問題的。”

Helpful Report

Posted 2 months ago

“Penjual asal hantar barang rosak, jadi kena tunggu proses cari penjual baru. Tapi nasib baik berjaya dapat padanan penjual baru, kira okay lah dapat barang yang elok akhirnya.”

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Posted 2 months ago

“最初の1足が鑑定の基準が厳しくて弾かれたらしく、届くのが9日目になったのはちょっと長かったな。でも代替案の割引が結構良かったし、届いた靴も完全なデッドストックだったから結果オーライです。”

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Posted 2 months ago

“第一對鞋驗唔過要換過對，搞到第9日先收到貨，等到頸都長埋。不過佢哋offer咗啲折扣補償，條氣都順返啲嘅，對鞋質素都ok。”

Helpful Report

Posted 2 months ago

“Something happened to the first pair, which was a bit of a faff. Glad to receive timely updates though, so I knew what was going on, and the shoes are quality.”

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Posted 2 months ago

“Seller shipped defective item so had to wait for them to find a new seller. A bit suay to encounter this, but at least it was a successful rematch and I still got my kicks in the end.”

Helpful Report

Posted 2 months ago

“First pair failed checks so the delivery came on the 9th day, which was a bit longer than I hoped. The item was alright, deadstock and unused, so at least the quality is there.”

Helpful Report

Posted 2 months ago

Novelship Pte. Ltd. is rated 4.8 based on 11,825 reviews