NuBrakes Mobile Brake Repair Reviews

Name: NuBrakes Mobile Brake Repair
Address: 2028 E Ben White Blvd, #240-9317, Austin, Texas
Rating: 4.95

5.0 Rating 2,920 Reviews

99 %

of reviewers recommend NuBrakes Mobile Brake Repair

Company Reviews

Metrics

Info

5.0

Based on 2,920 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Customer Service	4.9 out of 5

About NuBrakes Mobile Brake Repair:

NuBrakes is a mobile brake repair service with operations across Austin, Dallas-Fort Worth, Houston, and San Antonio. Our mobile brake techs come to you and replace your brakes at your home, office or apartment for up to 40% less than taking it to a local brake shop. Need a repair? Get a free quote online in minutes!

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NuBrakes Mobile Brake Repair 5 star review on 1st January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Randy was very polite and professional. He actually called and asked if he could come early. He also told me that I needed a new tire. I would definitely recommend your company to my friends.”

Helpful Report

(Dallas) - Posted 4 years ago

“If all your workers are honest, as well as professional as Randy was today, your company will exceed expectations. Randy reviewed each brake pad and said they did not need to be replaced. He recommended a dust cover for each wheel.”

Helpful Report

(Dallas) - Posted 4 years ago

“Quick, painless, and competitively priced technician was super nice, couldn't ask for better service. Thanks!”

Helpful Report

(Dallas) - Posted 4 years ago

“They came out, took a look at my brakes and fixed what needed to be fixed. They did not try and force me into replacing a brake that didn’t actually need replacing. Everything was quick and convenient. Definitely recommend them!”

Helpful Report

(Dallas) - Posted 4 years ago

“Perfect service. I was quoted a price from one of the larger tire stores to have rotors and pads replaced. I decided to call NuBrakes for a quote. The quote they gave me was over $100 cheaper. Even better the scheduled to go to my wife’s work the next day. Adam showed up early and did an amazing job. He was professional and fast. There was zero inconvenience for us and great communication with all people involved. I will be telling everyone I know about NuBrakes as well as use them again in the future.”

Helpful Report

(Dallas) - Posted 4 years ago

“Communication is key! Agent kept in contact w me the entire time via text and provided every bit of detail I needed. Gentlemen arrived and had everything checked by the time I walked out. Explained everything in depth and was very reassuring. Fastest car check up I’ve ever received!”

Helpful Report

(San Antonio) - Posted 4 years ago

“Andres was on time. Explained everything including what I need and don’t need. Was very honest and very transparent. Loved the overall experience and the convenience of it all. Would try this service again in future.”

Helpful Report

(Dallas) - Posted 4 years ago

“This was the easiest, most seamless brake job I’ve ever had. Scratch that, it was the easiest, most seamless auto repair experience I’ve ever had, hands down! Surprisingly it was cheaper than taking it to my local shop and they even come to you! Everyone I worked with from NuBrakes from the scheduler (Kennedy) to the technician (Adam), we’re helpful, knowledgeable, and friendly. I can’t recommend NuBrakes enough. Ask yourself this….would you rather have your brakes and rotors fixed while you wait in a crowded waiting room with crummy coffee and old issues of Field and Stream magazine? Or in the comfort of your own home? Seems like a no-brainer to me!!”

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(Dallas) - Posted 4 years ago

“Excellent service. Quick response, courteous and informative.”

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(Austin) - Posted 4 years ago

“Fast and efficient!”

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(Dallas) - Posted 4 years ago

“NuBrakes is awesome! I know I needed new brake pads and rotors but I was so afraid of going to dealerships or over priced card shops. I also was scared to drive my car anywhere because of the sound. I did my research and came across NuBrakes. I was given great customer service over the phone by Matt. Ray came an hour early and fixed my brakes within 30-40 minutes all while I was at home. I definitely will be using them again.”

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(San Antonio) - Posted 4 years ago

“AMAZING service! Richard came to my apartment and was very knowledgeable and polite. He examined my brakes and told me exactly what I needed and didn’t need. Definitely can’t beat the price either! Will for sure be using them again and I absolutely recommend!”

Helpful Report

(Austin) - Posted 4 years ago

“My complete experience has been great. The communication very consistent and professional. My technician, Pedro, was very pleasant and knowledgeable. He gave me great recommendations and educated me on the issues I faced with my vehicle's breaks.”

NuBrakes Mobile Brake Repair 5 star review on 22nd June 2021

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(Dallas) - Posted 4 years ago

“Awesome service! They came to my work and he was done in 30 minutes! My brakes feel awesome and I’m so incredible happy with their work.”

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(Dallas) - Posted 4 years ago

“Pedro was able to come earlier than planned. Worked our nicely. Pedro is sweet and friendly. Explaining everything I asked about. I recommend NuBrakes 100%, over kwik kar. Service wise as well as cost wise. Thanks team......”

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(Dallas) - Posted 4 years ago

“Great communication. Courtney and Adam were great. Service was completed as promised. I will absolutely use you guys to replace my rear brakes as well. Thank you!”

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(Dallas) - Posted 4 years ago

“I was very happy with service provided. Other than the fact that you can’t beat the convenience of Nubrakes coming to your location, the prices were competitive with the more traditional brake shops. I observed the technician while he worked which was a plus as I do not trust other shops to actually perform the services that I am paying for. I looked at the new replacement parts and was satisfied with what I was receiving. The two year, 24K warranty provided me with a sense of security. Would highly recommend Matt to come work on your brakes. Will call Nubrakes again when I need brake services.”

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(San Antonio) - Posted 4 years ago

“Excellent service. Easy booking and prompt communication response to questions and scheduling. My technician was prompt, courteous and fast. Will use them again!!!!”

NuBrakes Mobile Brake Repair 5 star review on 21st June 2021

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(Austin) - Posted 4 years ago

“So easy. So convenient. Price was competitive as well. I am already a repeat customer.”

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(Dallas) - Posted 4 years ago

“Convenient and great price point. Excellent customer service!”

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(San Antonio) - Posted 4 years ago

NuBrakes Mobile Brake Repair is rated 5.0 based on 2,920 reviews