“Placed an order and received the shipment quickly, but the product was not good. I was looking forward to the Jordan Almonds but when i tried them i was totally shocked, they had no taste no sweetness and the almonds were dry and hard Also got cashew, trail mix and mixed nuts, So far it's been disappointing. Called to complain about the terrible Jordan Almonds and am expecting a refund for those. The cashews are just ok and the others i haven't tried yet.”
“Very disappointed. So much residue on the nuts I had to stiff them 3 times to get them edible looking. The shelled sunflower seeds are stale. The lemon cookies are good though.”
“Order num 17486061 1 pound Bing cherries, licorice drops,banana chips and gummy character mix. Was to arrive Fri 12th. Arrived today. Cherries are delicious. Very pleased. Will order again. !.”
“Best customer service ever ! I had some issues about my orders, emailed them and they responded 10 in minutes , they even gave me credit back to my account with them ( I didn’t even ask them for refund) I definitely will buy nuts and dried fruits from this company from now on. By the way, their dried fruits are delicious and affordable. I was a big fan of Sunmaid but they are kind of overpriced and not as good as Nuts.com products. I definitely recommend this company.”
“The organic goji berries are unfortunately sourced from China . The state of CA posts a warning label speaking to the possible presence of heavy metals , lead and cadmium. Also NIH concurs while also including possible presence of unsafe pesticides. In my estimation, it is irresponsible to sell this product especially since goji berries are also grown in the USA and free from above safety concerns.”
“That's dot com advertising is a scam. If you notice, they have displayed pages on Yahoo et cetera, advertising a certain price for. a product. Yet when you go to their site, the price is two or $3 more. This is consistent. I have reported it to nuts.com and they have done nothing about it.”
“ordered Apple Cider Vinegar powder from their website to take with me when I'm traveling because I can't take the liquid Apple Cider with me. When I arrived to my destination I found out that the 2 LB of Apple Cidet Vinegar which I ordered were rice flour not Apple Cider Vinegar. I know they probably won't refund me for their mistake because more than 14 days passed since I placed this order. I wanted to be ready early for my trip but now I was left disappointed with 2 bags of expensive useless rice flour that I’m going to throw in the trash.
What a disappointed experience as I needed that Apple cider urgently for my trip”
“Lost order. They told me to "watch for the truck". I told them to wait another couple days to see if parcel comes before resending. They resent and was received. I just about hate this company and their service. Have asked repeatedly to remove me from their database. No luck. Daily ad emails and never with an unsubscribe link. Horrible company.”
“Ordered the pecans in shell. They were old and tasted old. Also ordered the Pecan chews, here again old, out dated and smelled bad. I put everything in tash”
“My complaint is in reference to your misogynist television advertisement.
Your ad suggests that a woman place "nuts, male testicle" in her mouth. It's disgusting! I will Never purchase any of your products.”
“I ordered 7 (12 Oz.) containers of fudge and every single flavor was horrible! I love fudge and these flavors didn’t even taste like fudge! They leave a horrible aftertaste too! I don’t recommend nuts.com for fudge they need to stick to “nuts”!”
“Some of the nuts that I paid up to $60 for an order were stale. One of the bags tasted a little moldy and I wasn't going to push the issue until I got an email stating that my auto delivery will be shipped soon. I never signed up for auto delivery anything! I don't like people having my credit card information on file! I don't like people putting their hands in my pocket and not telling me about it and sending me whatever they like! That speaks volumes to me about what they think about their customers! I will never ever ever buy from this company again the nuts were not that good. Extremely expensive. But nothing different than I can get anywhere else in the store!”
“nuts.com selling rotten toxic moldy nuts! do not waste your money or time. they should be held liable. shame on them. shame on their greedy disgusting way of business”
“I have always enjoyed my products purchased, always very good.
But this time l was truly amazed at the big mess l had with my nut goodies..l finally got some after a long wait.
I purchased the heat protector also..but l opened the bag to a melted mess.They were melted to a liquid. We can not eat these unless we use a spoon. Sooo disappointed..”
“I ordered Macadamia nuts and they were easily the worst Macadamia nuts that I have ever had. They were totally tasteless. I ordered 3 bags to save on freight. That was shortsighted on my part, as I two unopened bags that I don't see using.
Elliott D”
“I bought a sampler as a gift and when the family I gave it to opened it a month or two later there were live bugs crawling all over. Contacted the company and they did not make any effort whatsoever to make things right. Nothing, not even an apology by email. Phone call, nothing. They could care less.”