Login
Start Free Trial Are you a business? Click Here

Nuts.com Reviews

1.9 Rating 120 Reviews
16 %
of reviewers recommend Nuts.com
1.9
Based on 120 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 66%
Accurate And Undamaged Orders
Greater than 68%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour

Write Your review

Nuts.com 1 star review on 15th August 2024
Anonymous
Nuts.com 1 star review on 15th August 2024
Anonymous
Nuts.com 1 star review on 15th August 2024
Anonymous
Nuts.com 1 star review on 25th May 2024
Morgan Soetaert
Nuts.com 1 star review on 15th February 2021
VeganReikiAngel
Anonymous
Anonymous  // 01/01/2019
Nuts.com went up an outrageous amount 66% since 2 years ago for my favorite item
Helpful Report
Posted 1 week ago
Ordered buckeyes in chocolate for my dad at his care facility. Just visited him and he dad some leftover. There were NO buckeyes just small bites of peanut butter chocolate. They suck
Helpful Report
Posted 3 weeks ago
Package was shipped on a different day than promised. Arrived much later than stated it would. After contacting company, they stated they needed to "look for it", so they had no idea where it was and continually blamed the carrier even though the carrier didn't have it in their possession. When it finally arrived, was melted. Whole experience with them was terrible, would not recommend.
Helpful Report
Posted 1 month ago
Ordered 9lbs of Different chocolates for Father’s Day for my grandkids and family get together, after reading Up on the company shipping and it was stated that if you live in warmer areas, which I do, Florida. It was two day shipping, Ended up being three day shipping . After opening up the box, half of the chocolate was melted, contacted the company they wanted pictures to make everything right. I asked them to take the whole box back. I did not feel comfortable eating chocolate. I got that hot in a box. I have not heard back from them. Also I will not be ordering anything from them again. It wasn’t about the money or trying to get anything back. Customer satisfaction was a zero.
Helpful Report
Posted 1 month ago
The licorice I ordered was so stale it was not edible
Helpful Report
Posted 2 months ago
Delayed delivery and I haven’t received my order yet, and a very slow paced customer service. Bad experience for me. Keeps on getting worse. Will never recommend anyone that wants reliable delivery.
Helpful Report
Posted 2 months ago
I work at State Farm and we are sending our clients gifts from nuts.com. I've been working with Victoria Dolack. She is very professional, kind and has been extremely helpful in helping us build out a bulk campaign. Thank you nuts.com and Victoria!
Helpful Report
Posted 2 months ago
I have been a nuts.com customer for several years and the products that I received have not stood up to their statement about freshness. Every order that I placed contained a shipment that was stale so I will never order from this company again.
Helpful Report
Posted 2 months ago
I've been buying nearly monthly for over a year. Nuts,cookies, and chocolate covered ginger and raisins. Excellent product and timely delivery every time. I haven't ordered for specific events or dates.
Helpful Report
Posted 3 months ago
Nuts.com does not have reliable delivery. I placed an order 4/9 for delivery 4/11. After many emails and phone calls they finally reissued the order on 4/18 to be delivered 4/20. This morning I receive an email stating this order has been delayed also. Why offer your product if you can't deliver it? I will of course be purchasing another birthday gift but I'll never use nor recommend nuts.com
Helpful Report
Posted 3 months ago
I ordered a few items on Sun., Mar. 30, items were supposedly shipped via USPS on Mon. March 31 and scheduled to arrive Friday April 4th. Sat April 5th arrives & I received an e-mail saying the delivery was now scheduled for Mon., April 7, more than a week from the date I placed the order. Hopefully I actually get it on the 7th; I need my coffee beans! I will be looking elsewhere for a company that can deliver on a timely basis since I PAID for shipping, it wasn’t included.
Helpful Report
Posted 3 months ago
I was told three times that my products will arrive on time, But it did NOT. I was not home to reject the delivery. Got charged for something I don't want it anymore.
Helpful Report
Posted 3 months ago
In the past I have loved your products and your customer service was great. Not this time, my item was delivered to the wrong address. I sent an email with 1 response asking to verify my address. I did that and never heard back again. I then called and was told they would ask the driver to go get the item from wrong address and they would get back to me. Again. No response. It is now 3 days later. I will never order from you again...
Helpful Report
Posted 4 months ago
The gummies are good. The milk chocolate caramels are good. The yogurt covered raisins have seeds. When I crunch down on a seed I think I'm eating a bug. There are seedless raisins. Use them. The butter toffee pecan leave much to be desired. The crunch but the don't taste like there's any butter or toffee on them. I had to look at the bag to see what I ordered because I could not identify the taste. However, I had to call and provide special delivery instructions so I could retrieve my package when delivered. The instructions were followed beautifully and the package retrieved successfully. Thank you for that.
Helpful Report
Posted 5 months ago
What's this? The difficult impossible to please page? I have found nuts.com to be the finest quality on everything I've ordered. Out of 4 orders I've only had one complaint. The Cajun sesame sticks were much too salty for us. A simple email was answered the same day and I was told to throw them away and was given an immediate credit. That's great service. I've been buying imported salami for 20 years. Now these are a little smaller and a little more expensive and I will never buy it anywhere else. I can't say enough about the quality. 5 star quality and service. You have earned a customer for life.
Helpful Report
Posted 5 months ago
I've had several issues with Nuts.Com. Most recently, I got a popcorn and nut mix that contained exactly 2 and a half nuts. When I notified them, they wanted labels, then numbers and asked me to mail them the labels. I declined. I also notified them of the free gift offer I was ordering from. I was charged $12.99 for what I was supposed to get free. Customer service Sarah offered no solutions and no help. She just kept asking for more from me. When I told them not to contact me any longer, Andrew, (I think), told me that I would miss out. No, I'm pretty sure I won't. You will miss my money.
Helpful Report
Posted 5 months ago
Very disappointed. My order never arrived, I guess my package got lost.. they sent another one, but the other estimate arriving time in 9 days!! I live in Miami, not in Europe and its ridiculous.
Helpful Report
Posted 5 months ago
Had i read these reviews, I would never had ordered anything.
Helpful Report
Posted 5 months ago
Absolutely abhorrent. Price gauging and unethical. Their product is 2-3x what you should be paying. Look around. Their customer service is also terrible, they literally do not care. Stay away from this company.
Helpful Report
Posted 5 months ago
SEEDS ARE THE WORST! DO NOT BUY FROM NUTS.COM....
Helpful Report
Posted 5 months ago
Nuts.com is rated 1.9 based on 120 reviews