Nuts.com Reviews

"I ordered a 7 grain mix to add to bread and it was not a rough grind as the photo showed. When I called the employee only wanted to say it showed in the description it was ground. After several times saying the photo shows a rough grind I asked to speak to a manager. I was then told it would be 24 hrs before I could get a call back. I then asked about returning for a refund and was told there would be a few to discard the item. Terrible customer service!"

"I ordered a 7 grain mix to add to bread and it was not a rough grind as the photo showed. When I called the employee only wanted to say it showed in the description it was ground. After several times saying the photo shows a rough grind I asked to speak to a manager. I was then told it would be 24 hrs before I could get a call back. I then asked about returning for a refund and was told there would be a few to discard the item. Terrible customer service!"

"I ordered a 7 grain mix to add to bread and it was not a rough grind as the photo showed. When I called the employee only wanted to say it showed in the description it was ground. After several times saying the photo shows a rough grind I asked to speak to a manager. I was then told it would be 24 hrs before I could get a call back. I then asked about returning for a refund and was told there would be a few to discard the item. Terrible customer service!"

"I ordered fudge and it arrived moldy and melted even though I paid for the heat resistant shipping. They wouldn't refund my whole order, I got some gummy bears as well, which means I still had to pay the tax and packaging costs for the fudge that was moldy. Never replied to my emails about it either. I know that the fudge had to be moldy before it shipped so the workers obviously don't care or check the product at all. Waste of money and will never order again."

"Overview Reviews About\nNuts Logo\nNuts\nReviews 185 \u2022 Average\n3 stars: Average\n3.2\n\nIn the Food Products Supplier category\n\nReviews \nExcellent\t\t45%\nGreat\t\t6%\nAverage\t\t5%\nPoor\t\t15%\nBad\t\t29%\nFilter by:\nAll reviews order product company item bag customer service time shipping customer day ...\nSearch reviews\nShekinah Love\nShekinah Love\n2 reviews\n1 star: Bad\n4 minutes ago\nRaw foodists beware\nI ordered 12 lbs of dates to make a raw vegan cake. The website didn't list them as steamed or pasteurized so I figured they were raw which is what I wanted. Just err on the side of caution I called the company before the product shipped to confirm... They didn't have an answer..,. Or so they claimed. They didn't get back to me at all via phone or email. I had to reach out via Facebook and still no answer. Finally I called again and was told they need more time to hear from the vendor. They said they would reply by evening but never did so I called again the next day. The phone rep said they were steamed after all and that they would requisition the order from FedEx to be shipped back but refused to refund me until they got the product back even though I never had it in my possession and it's their fault for taking so many days to give me an answer that I had to pull out of them. I called FedEx and it turns out they never contacted them to send back the package so I had to request FedEx to do it. Today I get a message from nuts.com via Facebook who said they ether didn't have that info or that it was proprietary and they don't comment the info on whether their products are steamed or not. Basically they were too lazy, liars, and didn't want to give me the info because they're a shady unethical company that isn't transparent about their product.... because that would probably result in people like me not buying their product. This way they can trick raw foodists (who mainly get calories from nuts and dates and order them by the case regularly) who might not think to look deeper into this and would assume their products are raw. Nuts.com even has a section on raw foodism and why people do it making me think they actually might care. They don't. They're out to make a buck and they don't care at all about their customers needs. Their whole silly jingle and claims that they provide good customer service are just a smoke screen for the truth.. That they don't care at all. Don't do business with this company. The will steal your money and give you sub par products and purposely lie about it."