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Oak Furniture Store & Sofas Reviews

4.7 Rating 552 Reviews

92 %

of reviewers recommend Oak Furniture Store & Sofas

Company Reviews

Product Reviews

4.7

Based on 552 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

Oak Furniture Store & Sofas 5 star review on 1st April 2024

Oak Furniture Store & Sofas 5 star review on 1st April 2024

Oak Furniture Store & Sofas 5 star review on 1st April 2024

Oak Furniture Store & Sofas 5 star review on 9th March 2024

Oak Furniture Store & Sofas 5 star review on 1st October 2023

Oak Furniture Store & Sofas 5 star review on 1st October 2023

Oak Furniture Store & Sofas 5 star review on 1st October 2023

7

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality of furniture we have ordered online is excellent, if we could give a 10-star rating for the amazing customer service, I would. E-mail responses are so efficient in answering all the questions I have asked. Delivery takes 4 days to Wellington from the day the order is placed.”

Posted 5 months ago

“Would buy again and recommend. Bed needed instructions and would have preferred more environmentally friendly packaging.”

Posted 5 months ago

“Very delighted with the high quality of my oak blanket box. Extremely well made and designed.”

Posted 6 months ago

“Very pleased with my furniture. Packed very well and arrived promptly and in perfect condition.”

Posted 6 months ago

“Seatle bed frame looks great! good quality and value”

Posted 6 months ago

“Very happy with product - 2 side tables delivered to my upstairs apartment with friendly service”

Posted 6 months ago

“Look no further than OFS. An easy online purchase. Was very impressed with the quality of the furniture when it arrived. The delivery team was very courteous and efficient. Would recommend OFS to everyone!”

Posted 6 months ago

“I'm so impressed with the build quality and aesthetic of the item I would be happy to give more than 5 stars.”

Posted 6 months ago

“Been a positive experience from start to finish. Great prices, great furniture, and great service. Furniture that is obviously made to last. High-quality craftsmanship and looks lovely in place.”

Posted 6 months ago

“I am always a bit dubious about ordering furniture online without seeing the quality in person but I was not disappointed. A super quality dining table at a very affordable price. Ordered online and was kept fully informed regarding the delivery schedule.”

Posted 6 months ago

“Absolutely delighted with the furniture we bought, it is well made and beautifully packed on arrival so came with no scratches or dents as can often happen with painted furniture.”

Posted 6 months ago

“The website is user-friendly. Ordered what I wanted. The furniture delivered the following, happy with the quality and service of OFS. Will surely shop again for furniture.”

Posted 6 months ago

“We love our stylish drawers. The quality is excellent.”

Posted 6 months ago

“Beautifully made and finished furniture. Good size and design. The drawers needed to be a little wider to fit the casing of the drawers. We ended up putting some packing in so they didn’t move around leaving gaps at the side.”

Posted 6 months ago

“Nice timber & aesthetic finish. Size & design is great. Drawer sliding would be improved by use of rollers.”

Posted 6 months ago

“The items were shipped in lots of polystyrene which is v hard to recycle - would not buy again unless there was a change of packaging to more sustainable materials.”

Posted 6 months ago

“Such a beautiful colour and feel. Love the shape. Unfortunately the 2 of the drawers are a little wonky // don’t sit straight. I’m saying that, I haven’t reached out to Oak Furniture team to fix”

Posted 6 months ago

“Very happy with the style and quality of our Super King bed frame with some matching bedside tables. The delivery was fast and the team stayed in contact during this time. Construction of the bed was easy (although no instructions were supplied). It has since been solid and noise free. We have had them for a few Months now and still very happy with everything.”

Posted 6 months ago

“Thanks for the very helpful team. We placed an order over 3K, a free national delivery is automatically offered to our home address in Christchurch. On it’s arrival, we are quite impressed by the quality of the furniture from OFS, there are no assemble works required for all the cabinets. These solid furniture will last a forever.”

Oak Furniture Store & Sofas 5 star review on 1st October 2023

Oak Furniture Store & Sofas 5 star review on 1st October 2023

Oak Furniture Store & Sofas 5 star review on 1st October 2023

Oak Furniture Store & Sofas 5 star review on 1st October 2023

Oak Furniture Store & Sofas 5 star review on 1st October 2023

Posted 6 months ago

“Very good service, easy to communicate with and organise our purchase. Furniture was well packaged and excellent quality.”

Posted 7 months ago

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Oak Furniture Store & Sofas is rated 4.7 based on 552 reviews