“I was a bit worried initially ordering online, because not physically seeing the items but I had brilliant service from start to finish. I asked a few questions by emails about a dining set and all my queries were answered quickly. I placed my order online and rang to rearrange my delivery date which wasn't an issue at all. My Oak table and chairs are professionally well packaged with all fittings included, they look great!”
“Extendable Rustic Oak Table - Excellent
We have recently purchased an extending Rustic Oak extending dining table and 6 scroll back brown check chairs. Using the website was really easy as we live far outside Auckland in the south island (Queenstown). We do prefer to visit stores and see the actual product, but gambled using the website only.
We wanted something 'solid' so went with this.
The quality and colors are exceptional and we couldn't be more pleased with the products.
Excellent price, good communication, great delivery and top quality products, what more do you need ?”
“Only buy from this company once and I discovered this shop…Excellent
I have to say from start to finish including the store staffs and two delivery men that delivered my furniture and helped me up the stairs with it, it was first class, will buy more from them again next week.”
“Impressed with the whole experience.
Great price, and excellent value. Pleasantly surprised by the quality - I was skeptical about how good it could really be for the cost for 100% real Solid American Oak Furniture, but they look exactly like the photos on the website, and everything is solidly built right down to the screws.
Highly recommended, and will be back to this company without a doubt.”
“Ordered a full French Rustic bedroom set, ordering was easy online and delivery was straightforward, I just realized everything already assembled all (Of course apart from the Super King bed frame). Really pleased with my purchase. Thanks again.”
“Excellent service and products. I like the style and quality of their furniture. Most importantly the price is less expensive than other local furniture shops. Highly recommended place to shop.”
“100% satisfaction
From ordering to delivery, everything was perfect. The product, was even better than we imagined. Dealing with customer service was painless and no messing around. Would 100% recommend buying from this New Zealand owned company, you won't be disappointed.”
“Very pleased with your furniture and service. I ordered online and the girl was very helpful. Sideboard came into stock when they said it would. Two delivery men also extremely friendly and helpful delivering it upstairs. Would highly recommend to others! Cheers!”
“Very easy to order online, and kept fully informed of the progress of the order. Given a firm delivery date - OK it was quite a few weeks but I was informed of that when ordering - and I got a reminder call closer to the delivery date. On the delivery day, the delivery drivers were really professional to handle and care of the item. The TV cabinet was exactly as I hoped it would be - and well made. Nothing to fault really....will surely buy from Oak Furniture Store & Sofas again!”
“My first visit to Oak Furniture store in Penrose, Auckland today. Great ranges of high-quality furniture products and top standard service from the store manager Raymond - what a pleasure to be assisted by such a polite and helpful person who knows every detail about your products. Order placed for our new house. So important when considering investing in a high-end item of furniture.”
“Fantastic Furniture. Order delivered exactly when they said it would be. Nice delivery men. I was kept well informed via e-mail about my order and a phone call before arrival. So glad my younger sister recommended Oak Furniture Store & Sofas for good well made solid wooden furniture.”
“We bought a Oak dining table and 8 chairs couple years ago, I reviewed it at the time. Really high quality, heavy and well made and an excellent delivery and set up service. Since then we've bought 2 display units to match. Again really pleased with them both quality and excellent delivery service. Very happy with the goods and the service.”
“Product quality was great and customer service was great, very helpful, will definitely be one of the returning customers of Oak Furniture Store & Sofas, and recommending to our friends! Thanks heaps!”
“I live in Wellington and I was a bit concerned about spending such a large amount on furniture I had not seen but I needn't have worried. Everything went smoothly from start to finish. The Oak furniture I have ordered online are exactly what were looked on the website. Communication from the company was nice and easy, the bedroom set arrived within the promised timescale and was extremely factory well packed and of the high quality I had expected from the price I paid. Based on my experience I would not hesitate to recommend Oak Furniture Store & Sofas. By the way I have now ordered another two oak display cabinets from them!”
“We are very pleased with our new furniture, they are all of good quality. The delivery service was excellent, with the driver keeping in touch to let us know exactly time they would be arriving. The drivers were both courteous and very helpful.”
“We ordered something that the website already sold. One of the managers, Raymond, went above and beyond to try and sort this out for us and he managed to source us a similar product to make sure we received it.
service went above and beyond - very impressed.”
“When so many "big name" furniture stores are trying to sell you pine (softwood) or MDF furniture for a higher price than we paid for solid oak furniture from Oak Furniture Store, I can't understand why you would go anywhere else.
Add to that the quality of the product and the excellent delivery service (the staff were really careful, sociable and considerate) and I think you would struggle to do better in the Auckland area, and probably beyond. Thank you!”
“Went to both of their Woods Furniture branches, excellent customer service, very helpful with the ideas how to furnishing our new house. Will be back again for more furniture in the short future! Big thanks!”
“Lovely oak furniture and a good selection. Very customer focused and friendly. Would thoroughly recommend.
A follow up to my earlier recommendation, unfortunately one of the mechanisms broke as we put the table together, contacted Oak furniture store and they sent a new one by courier the same day. Amazing service.”
