“Cheap tacky clothes made out of horrendous material. Boohoo have absolutely ruined this brand. Clothes would look cheap on a market stall. After spending hundreds a year with the old oasis brand I’ve now deleted the app and won’t be buying again as anything I have ordered I’ve sent back.”
“Giving 1 star because I can't give 0!
Can tell Boohoo now owns this brand! I ordered one dress and three coats...every item returned. I wouldn't pay £20 for these clothes at a market stall! One coat should have been £119 - see pic of the seams. The dress I bought for a wedding is completely see through - see pic! It was basically the CHEAPEST tat ever! Wouldn't keep the items if they were given to me for free.
I'm actually offended by the order - it is THAT BAD! Very poor quality - so poor, that I'm currently arguing a refund of the delivery as the items I received are NOTHING like the pictures! I've always refused to buy from Boohoo as everything is tacky and cheap. Now they've ruined a once amazing, high end brand!
Ripping people off with an Oasis label tag on cheap, tacky boohoo clothing! PLEASE DO NOT GIVE THEM YOUR MONEY”
“Warning do not use these
Firstly i ordered a coat was advised on the sizing that a large was a 12 to 14 when i recieved it it was massive then ordered another in a 12 on friday i paid 5.99 for precise delivery i opted for saturday to just find out its now coming monday. I also ordered a dress which came friday and when it came it was a top not a dress i talked to someone on WhatsApp they said basically to send it back so now ive ordered the dress it should be coming saturday but who knows. I go away thursday and havent got the money or energy to look elsewhere
The quality of the products are very poor compared to how they used to be. I just want my garment then i will never shop with these again hopefully i will recieve my refunds but after reading the reviews im no hopeful”
“Shocking quality. Purchased 8 items and returned 8 items due to poor quality. Used to be my go to shop on the high street but since it was taken over, the quality of their clothing, cuts, fabric etc has all gone down the pan. I will absolutely not be buying anything else from there. Shame I still have unlimited delivery. Very sad to see them go.”
“Bought four t shirts in the sale, still £50, delivery was five days. One top is snug, two fit and the other is huge. They’re all the same size (L) but vary so much. I bought a top before in XL as it said 14 but that was too big. I am a 14. So the sizes are very hit and miss but the quality was okay. Not sure if I’d buy from here again.”
“Awful since Boohoo took over. I used to love Oasis and the quality of the clothes was great. I recently bought a cardigan from their and it's so itchy and cheap.”
“I used to buy from Oasis a lot and had great service. Recently placed an online order for 6 items and 5 of these were cancelled because they couldn't find them and had gone out of stock. Terrible service. The refund is still processing and taking ages. The one items that has arrived it okay, but the sizing is quite small.”
“Oasis and warehouse were my go to shops for many years. I've ordered a few items lately and it's all gone back. Terrible quality, terrible fit and the sizing is ridiculous. A dress I ordered was huge on the waist and too tight around the bust and arms and a size 12 top I could just about get over my head. The clothes are tat with an oasis label. Such a pity. What's happened to the original oasis designers?”
“So disappointed with oasis since it was taken over last year! The quality of clothes is terrible and not worth the money. I bought a jumper, which usually from oasis will last ages and lots of washes, this one no such luck. Buttons feel of sleeves and they were plastic anyway so metal wore off after couple wears. Their sizes are ridiculously too small as well! I had to return baggy style joggers because for one I couldn't even get them over my thighs (I’m a size 10 and ordered a 10) and I returned mid rise stretch jeans - calling them mid rise was a stretch (excuse the pun) as I couldn’t get them past my lower belly never mind button them up to be a mid rise (I’d say 2 inches out!) so according to oasis sizing I’m a 14! To be honest I would have returned them even if they did fit, because the quality was so shocking for £60! I have a pair of oasis jeans from couple years ago that are a 10 and still fit fine - says it all!”
“Ordered my usual lily skinny jeans one black pair one blue pair I buy lily jeans from oasis every season so I know the size and quality from oasis shops , I ordered 2 pair on line the only thing that says lily is a tiny label on the bag cheap rip off lily jeans nothing like the original also 2 tops poor quality won’t be ordering any thing from oasis again they have gone cheap quality clothes online .”
“I’ve recently made an order with Oasis for some open toed sandals, I’m heavily pregnant and have realised none of my shoes fit. I can’t get to a shop so relied on my order coming next day as I chose and paid for at the time of ordering. My baby is due any day now and I don’t have shoes to wear. The order didn’t arrive and they are claiming this is because I chose DPD named delivery day and chose a day four days after the order!!! Notably for the same price of £5.99! I know I didn’t do this and feel I’ve been scammed before the order even arrives. On contacting them via WhatsApp I received a message from Lau saying along the lines of, you chose this when you ordered so we don’t have to do anything. Honestly absurd!”
“Oasis-zero stars
I didn’t want to give this one star. I can not say this clearly enough. Unless you want to be stressed and over £100 out of pocket DO NOT USE THIS STORE!! Terrible terrible customer service. No telephone number and very slow email response. Also tell you the same thing over and over again. They have confirmed they got my return and that I am entitled to a refund but 6 weeks later…….where is it Oasis??”
“I ordered my items, last night before reading these reviews so of course I was apprehensive. Didn’t need to be! The items arrived in the morning, they were properly packaged and all in recyclable packaging with no waste! They were gorgeous and true to size and I am absolutely delighted. I will be ordering again.”
“I ordered the 'stone linen look' jacket in a size 16 which is a size larger than that which I usually buy. I did so as I'd heard oasis garments are sometimes badly sized. The jacket arrived scrunched up in a small polythene bag, creased beyond recognition. When I measured it I found it to be more like a size 12. Obviously it did not fit. The material is not at all like linen either in quality or 'look'. It is, in my opinion, cheap looking and badly made. Needless to say it's being returned pronto.”
“I've loved oasis for over 20 years. I've ordered a few things lately and the quality and fit is just awful. Proper boohoo market tat, with an oasis tag. I am so disappointed as I'm eager to buy some new clothes and cannot find anything suitable.”
“Afraid to say i wont be shopping with Oasis anymore. ordered a dress a few weeks back and it a load of old tat and smelt cheap. wont be buying anymore”
“I have just ordered a blouse and dress from oasis. First time since Boohoo took over. I'm so disappointed on the sizing. I have ordered 2 sizes up and still.the items are tight. Yeah I've put on some weight during lockdown but not 2 sizes up. Are oasis designing for kids. Come guys the average jo public isn't a size 6. Look at your reviews.”
“Oasis used to be my go to shop. I knew my size and it was guaranteed everything fit. The jeans were my favourite but much to my dismay the sizing, quality of fabric and design have all been changed. If I want a pair of boohoo jeans, I’ll buy boohoo jeans. So disappointed and looks like I need to find a new shop.”
“Used to love Oasis bought nearly all my clothes and shoes and bags from them their website was brilliant always lovely clothes beautiful skirts it’s not the same Oasis website anymore nothing appealing to buy their quality of clothing was excellent it’s not the same website miss Oasis Stores so much”