OasisSpace Reviews

Name: OasisSpace
Address: 501 Silverside Rd, Wilmington, Delaware
Rating: 4.31

4.3 Rating 620 Reviews

83 %

of reviewers recommend OasisSpace

4.3

Based on 620 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

csr@oasisspace.com

Location:

501 Silverside Rd,
Wilmington
Delaware
19809

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OasisSpace 5 star review on 15th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Zero customer service. I needed to replace a rear tire that exploded on their rollator when I tried to inflate it. No address, no phone number for them. They do not answer questions placed on their website. It would have been a good product if I could have replaced the wheel.”

Helpful Report

Posted 2 years ago

“Upright heavy duty rollator. I do like the rollator and assembly is easy. Customer service doesn't exist however. The wheels slide even with the brakes applied on linoleum and carpet, and the rollator does not stop. I have messaged asking if there are different wheels that can be purchased and received no response. It makes me think if I have an actual problem with the rollator I will have bought an expensive mistake.”

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Posted 2 years ago

“Easy to purchase, but unfortunately very hard to return. The product was fine, except it didn't fit me :(”

Helpful Report

Posted 2 years ago

“So far I am disappointed in their customer service. All I want to do is return the walker I recieved because the left front wheel pulls to the left and the walker is too big for me to handle. All I want to do is return the walker and order the 300 model instead. All I got was take a video of the moving walker. I'm not asking for anything free-,I just want a walker that is easy for me to use and control. Thank you. Your website does state that you provide 100 per cent satisfaction guaranteed. I hope so. I like the walker but the one I have isn't right for me.”

Helpful Report

Posted 2 years ago

“The product did not come with assembly instructions. I can't use it. I requested help and received no response.”

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Posted 2 years ago

“I find the Oasis more cumbersome and not helpful over slight elevation changes with even bark dust. My smaller scooter has been more useful for me.”

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Posted 2 years ago

“I have a advanced -300 lb upright walker and have been trying to get a replacement bag with no luck. No one will return my contacts about this. No customer service.”

Helpful Report

Posted 2 years ago

“The device came as scheduled. However upon unpacking there was no previous details no pumping up of tires. Had to go find a sports goods store and spend $25 bucks to pump up tires. Update instructions.”

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Posted 2 years ago

“I like the style the problem I'm having is with my wheels the front ones are constantly sticking and the back ones are rubbing against the springs for my break that's the disappointing part trouble getting it to roll the wheels aren't working right”

Helpful Report

Posted 3 years ago

“I did not get the buy one get one offer as stated. They didn't bother to apply to my purchase.”

Helpful Report

Posted 3 years ago

OasisSpace is rated 4.3 based on 620 reviews