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Shipping & Delivery
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|
|---|---|
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Delivery Methods
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Own Driver
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|
Average Delivery Time
|
Next Day
|
|
On-time Delivery
|
Greater than
54%
|
|
Accurate And Undamaged Orders
|
Greater than
71%
|
|
Customer Service
|
|
|
Communication Channels
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Telephone, Email, Live Chat
|
|
Queries Resolved In
|
Over A Week
|
|
Customer Service
|
|
|
Returns & Refunds
|
|
|
Refunds Process
|
Difficult
|
Popular Questions:
Delivery
How does Ocado deliver? How long does Ocado take to deliver? Does Ocado deliver on time? How is accuracy and good condition of items delivered by Ocado?Returns
0345 656 1234
ocado@ocado.com
3 Bishop Square
Hatfield
AL10 9NE