“I am very impressed by the way Jamie Leigh handled my enquiry yesterday. We had a problem with post code; she quickly solved the problem. Very polite and happy to help. Quite impressed with her response and approach. Well done.”
“Lucy was outstanding. Very clear on the phone, knew exactly what I needed and listened patiently. Helped me through each issue without delay, and just made the entire experience painless. Superb customer service, unheard of in this industry!”
“Phoned to switch as a great tariff for solar and battery. Customer service was amazing. Connor was so helpful and explained everything really clearly. Helpful, friendly and approachable. Absolutely recommend.”
“I spoke to Thomas today on the phone because there was a problem with my switch. He was very helpful and sorted me out immediately. I also had a lot of questions which he patiently and clearly answered. Thank you Thomas!”
“Great and prompt communication, quick to understand the objective of my email and dealt with the matter at hand almost immediately.
great website and account interface making ti easy to track current spend.”
“Very quick to answer the phone after calling initially, enquiry was answered by Felicity. She was very friends and eager to help me and clearly explained! Love octopus would always recommend them”
