“Joy has helped me with the gas meter issue. She is very nice and helpful. Since my listening of English is not very good, she taught me to do the things step by step. She is very patient. Now my issue has been solved. Thank you so much for her help.🙏🙏🙏😊”
“Prompt answering of phone call in.
I spoke with Felicity (an Energy Specialist) who was friendly, engaging, knowledgeable and able to answer my questions. Felicity is a credit to the company and their Customer Service in general.”
“Kieran was very efficient and listened to what I was looking for to set up my account very swiftly. Simple and easy to deal with during a busy house move.”
“I am a new customer with Octopus and my first impressions are very good. Zak was extremely helpful and informative and setting up my account was extremely easy and stress free. Thank you.”
“Kieran was fantastic helped straight away by opening the account I had sent details to another agent but when I called back in Kieran was most helpful.”
