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Octopus energy Reviews

4.1 Rating 6,277 Reviews
78 %
of reviewers recommend Octopus energy

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Octopus energy 5 star review on 20th May 2025
Alex
Octopus energy 5 star review on 16th May 2025
Jane
Octopus energy 1 star review on 16th May 2025
Lana
Octopus energy 1 star review on 16th May 2025
Lana
Octopus energy 1 star review on 30th April 2025
Anonymous
Octopus energy 5 star review on 12th April 2025
Ron TANSER
Octopus energy 1 star review on 10th April 2025
Jamesc
89
Anonymous
Anonymous  // 01/01/2019
Your agent, Radhika, walked us through the sign up process with such a cheery manner it was refreshing.... a credit to your team :-)
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Posted 3 days ago
Efficient and helpful
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Posted 3 days ago
I am a new customer with Octopus and my first impressions are very good. Zak was extremely helpful and informative and setting up my account was extremely easy and stress free. Thank you.
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Posted 3 days ago
Kierean was polite and efficient, an asset to Octopus
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Posted 3 days ago
Brilliant service and was able to resolve my issues at point of contact.
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Posted 3 days ago
Very helpful
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Posted 3 days ago
Kieran was fantastic helped straight away by opening the account I had sent details to another agent but when I called back in Kieran was most helpful.
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Posted 3 days ago
Was very happy with the discussion I had with your rep. Covered a lot and she was excellent, very patient and knowledgeable.
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Posted 3 days ago
answered promptly and resolved query efficiently
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Posted 3 days ago
Always helpful!
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Posted 4 days ago
Really friendly and helpful customer advisor. Explained everything clearly.
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Posted 4 days ago
Really easy transition, very easy to deal with and polite staff
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Posted 4 days ago
Joseph was really helpful on the call, great customer service! Smooth and easy and great tariff. Thank you.
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Posted 4 days ago
Phoned about a check that needed done before setting up in my new home. Didn't have to wait in a queue, my query was dealt with quickly and efficiently by Adam, who was also lovely to speak to. Great service and experience. Thanks guys.
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Posted 4 days ago
Telephone conversation with Alex was excellent, she answered all the questions asked and was most professional. Excellent. Regards Alan
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Posted 4 days ago
Salim dealt with my enquiry courteously and very efficiently. All resolved as requested . Excellent service. Thank you
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Posted 4 days ago
Zaid from octopus has been great today in helping my daughter set up an account with octopus in her new home very friendly talked through everything that was needed to know very informative and extremely helpful
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Posted 4 days ago
Fast response, spoke with Jay Bradbury who was very helpful and help save me some money - Happy days
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Posted 4 days ago
She explain it very well and answered all my questions
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Posted 4 days ago
Zaid was very helpful, very friendly. After all the issues i encountered on my move, and not being able to swap, this has now been finally and hopefully done.
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Posted 4 days ago
Octopus energy is rated 4.1 based on 6,277 reviews