Octopus energy Reviews

2.0 Rating 1,070 Reviews
22 %
of reviewers recommend Octopus energy

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Octopus energy 1 star review on 11th May 2024
Lorraine
Octopus energy 1 star review on 11th May 2024
Lorraine
Octopus energy 5 star review on 9th May 2024
Sandra Steer
Octopus energy 1 star review on 4th April 2024
Silia
Octopus energy 1 star review on 4th April 2024
Silia
Octopus energy 1 star review on 4th April 2024
Silia
Octopus energy 1 star review on 4th April 2024
Silia
41
Anonymous
Anonymous  // 01/01/2019
Been with them over 2 years now and will continue to do so, great service and great prices. They give you 50 pounds for signing up as a referral and then if you refer someone you get 50 each time, or 100 If it’s a business! Check it out for definite... use the below link, and remove the space after the word energy Share.octopus.energy /dusk-hawk-983
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Posted 4 years ago
I lost my job due to covid 19.Emailed to let them know.Got a reply They reduced my tarrif by £38:36 and we're also willing to defer payments for two months.Customer service brilliant.They will bend over backwards to help you.
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Posted 4 years ago
Good rates
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Posted 4 years ago
Been with Octopus for a while now and would recommend - always great customer service. If anyone wants to sign up with a discount feel free to use my £50 off link :) www.share.octopus.energy/lucky-fish-619
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Posted 4 years ago
Fantastic company with great rates and customer service and you get 50 pounds every time you refer someone Use my link Share.octopus.energy /dusk-hawk-983 (No space after energy)
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Posted 4 years ago
Couldn’t fault this company at all with their energy rates and ways to save with their referral scheme etc You get 50 for joining via a link, use mine and check out the differences. Iv been with them nearly three years now Share.octopus.energy Then put /dusk-hawk-983 (put the / straight after energy)
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Posted 4 years ago
I've been with Octopus for a year and I have had a good tariff and fantastic customer service. They are even warning me my tariff will expire soon and informing me of my options. Transparent. If you sign up using this link, you get £50 credit and another when you refer other people. For £50 off, copy-paste https://share.octopus.energy/sky-stone-55 Enjoy!
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Posted 4 years ago
Great value. Much cheaper than big 6 and renewable electricity
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Posted 4 years ago
I switched from SSE to Octopus; I found their customer service and transparency/helpfulness on their tariffs refreshing! In particular Tamara Vujinovic was extremely helpful; always coming back very quickly to answer any questions and assist in any way. It is wonderful to email a company in this day and age and get a response within 24 hours and not the usual generic "we will get back to you in X days ..." I recommend them.
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Posted 4 years ago
I have been with octopus since they took over from the coop and it's been really good so far I have had a couple questions over the past months and they answered them all very quickly on their phone and email systems. Regarding smart meter installation and referring a family member. Long may it continue my only worry is as they get bigger the service may drop but I hope not.
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Posted 4 years ago
Great company, good prices, nice customer service. Fancy a 50 when you decide to go with them? share.octopus.energy/fun-briar-458
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Posted 4 years ago
Renewed for second year, I'm on dual electricity/gas with smart meter. No problems so far, prices one of the cheapest. The easiest process of switching I've expierienced No early exit fees so it's good too if you like shopping around more often You can get 50 credit if you go through my link so I will get 50 too :) thanks share.octopus.energy/ocean-mink-871 Martin
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Posted 4 years ago
I changed over to Octopus just over a months ago, transferring easily and smoothly and it is the best thing I have done. I can't believe how good they are, their customer service is exceptional, via email, I no longer have to hang on the phone for hours ending up stressed and frustrated. Their administration via email is absolutely spot on. I gave my meter readings yesterday afternoon and straight away I had my bill - it was laid out simply and easy to understand, showing my readings, how much Gas and Electricity I had used etc. I am really happy with the price. Have not had any reason to contact them as all so far has been fine.
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Posted 4 years ago
Update 7 months later Octopus has been prompt, efficient and maintains competitive prices. I am considering changing to a cheaper tariff, but the ease of dealing with the company weighs in their favour.If you are considering joining octopus, you can register using this link to get £50 credit https://share.octopus.energy/sky-stone-55
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Posted 4 years ago
Very good pricing and even sent me an email to say based on my usage they've reduced my pricing so it clearly shows they are always looking out for their customers. If you use the code below you will get £50 credit on sign up http://click.octopus.energy/wf/click?upn=QZqU-2Bwigr-2FNK17oPaaOKrb0y8YbLJAC8QZp6XhWDLeD8lN4C9vOUDsWnydQk48x3zIcv40Q2TArBAzoGAyvrww-3D-3D_1R03q8pnscuDfhjBoguYug2Iu3T8-2FNybRcpyfLXZvT5LKqKG-2FoI7BUbdjr6ii-2BXmB9BHPa-2BYWUP-2BluG2g4aWzA81wfPCxa7NLbRBL5UjDESHykZerK-2FYjhWBQpugOA5NzZlDDKXbk6up9c4v-2FmGvg07SJ2uURCfUE-2BlxxQbY6Iv-2F1Wi-2FlC0CwxFlIUt1XZVfSfOobEn8OOjXvNUMmn4VGxUoiC7dpqA3EpIqRAuRKy6zJ6WeQTlPyaQ4JP97BklqWwIHC5BXt91es4Vk4FPSM6x27sxBDSQIxvHe3b5zYXsR9bWAIqigPYXCK3IKb7eCxu1NAoYPxlqR6Uaj-2BR-2F3ag-3D-3D
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Posted 4 years ago
We switched to Octopus over a year ago. We have been pleased with the service and have had no problems. Our electric bill have been cheaper and we gained £50 when we switched. We have regular emails and have to add metre readings when they are due. It is all quite clear and straightforward. I like also they they use 100% renewable electricity. If you join using my link you and I will both receive £50 after you sign up and the switch goes through. I have decided that if anyone joins through my link here I am going to donate my £50 to charity. There are many charities I donate to in memory of my late son. share.octopus.energy/airy-loris-537
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Posted 4 years ago
Recently moved into a new property and have switched to Octopus Energy from British Gas. 1. Much cheaper. 2. Green energy. 3. Offered great 2 year rate. 4. Easy to contact. 5. Simple to upload readings. For anyone interested in joining, use the link below and you will get £50 free credit straight away: https://share.octopus.energy/rose-cloud-237
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Posted 4 years ago
Happy with the price and customer service, with 100% green energy too! Would recommend! I received £50 discount when I signed up, you can get £50 off using this link - https://share.octopus.energy/pale-gnat-719
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Posted 4 years ago
I've recently switched to Octopus as my previous tariff from the other provider was running out. Chose them as they were the cheapest and green energy is a plus. Transfer went smoothly no problems at all. I used code to get £50 of credit. Can offer my code if someone is interested. Highly recommended! https://share.octopus.energy/dense-mule-500
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Posted 4 years ago
Having used Solarplicity (who sold off my account to another company) I decided to switch to Octopus. I am so happy that I did this! It's the little things we can do that can make a big difference and Octopus had a great deal on renewable energy. I switched as I heard great things about their customer services and i have to admit they have been second to non. You can get £50 credit (as do I) if you want to also help save the planet https://share.octopus.energy/blue-brook-777
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Posted 4 years ago
Octopus energy is rated 2.0 based on 1,070 reviews