“Zaid was very helpful, very friendly. After all the issues i encountered on my move, and not being able to swap, this has now been finally and hopefully done.”
“Have been with Octopus since Feb 25. The electricity account went across without any problem (surprising as Eon had not billed me for 9 months and has been taken to the energy ombudsman). Gas took a few weeks to come over. The communication between Octopus (thanks Salim) and me has been great with all the updates.”
“It was very nice speaking to Jamie-leigh, her swift response was a good one and I was extremely satisfied with the help I got, thanks and kind regards.”
“I have contacted Octopus a few times with various concerns.
Each time Vic and the team have been able to assuage my concerns.
I'm very pleased with Octopus.”
“Tom was helpful, patiently answered all queries, could be clearly understood - even made a phone call that I had been expecting to be rather tiresome into a pleasant one.”
“Emily was outstanding in my transfer to Octopus. It was not straightforward as some information on the national database was incorrect, Emily persevered and worked through the issue . I’m now an Octopus customer and couldn’t be happier. Great customer service & great price.”
“My call was answered in less than a minute by Aadam who was very helpful and friendly. He explained everything clearly and helped me to get my switch to Octopus back on track.”
