“Thomas was highly professional and knowledgeable. He was kind, courteous, and respectful. His demeanor was very pleasant, and he had a charming, friendly nature that was delightful. He answered all of my questions concisely and with due diligence. Quality of communication is everything. I hope that he progresses in your company.”
“Jay Bradbury was extremely helpful, polite and knowledgeable. Makes the complex topic or energy very informative and much easier to understand . Thank you”
“I’ve never had such a stress free experience ringing up a supplier! I’m almost lost for words, they answered quickly, dealt with my request and offered helpful advice.”
“Joshua was excellent 10 out of 10 he made it so easy to move to Octopus and everything about Octopus seems to make the costumer very important. After setting up on the phone we felt really good.”
“I rang today an spoke too Pete S with regards to changing too an Exporting Tarrif. Pete was very polite an friendly, explaining everything in great detail.”
“Today I had a very positive experience on the phone with one of your colleagues Joseph Reader.
I came to him with an ongoing issue I’ve been having an he was very helpful and informative. Where I’d been losing hope im resolving my situation, he has given me a solid way to find a solution, which I have began acting on this evening.
I’d like to say a big thank you to Joseph for being so kind, friendly, helpful and informative.
Please hire more colleagues like Joseph!”
“Spoke with Terry S today. Yet again the Octopus personnel gave great service, helpful information and assisted me in answering questions. Thank you Terry and thank you to all at Octopus.”
“Your representative Areeba was very helpful and courteous. She was able to answer all my questions, which helped convince me to switch to Octopus for my energy provision.”