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Octopus energy Reviews

4.2 Rating 7,657 Reviews
81 %
of reviewers recommend Octopus energy

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Octopus energy 5 star review on 20th May 2025
Alex
Octopus energy 5 star review on 16th May 2025
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Octopus energy 1 star review on 16th May 2025
Lana
Octopus energy 1 star review on 16th May 2025
Lana
Octopus energy 1 star review on 30th April 2025
Anonymous
Octopus energy 5 star review on 12th April 2025
Ron TANSER
Octopus energy 1 star review on 10th April 2025
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Anonymous
Anonymous  // 01/01/2019
Switching over to Octopus was quick and simple. Josh was very polite and friendly and answered all my questions.
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Posted 4 days ago
Hi thank you Thomas he was very professional and very patient I will definitely recommend octopus
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Posted 4 days ago
Kieran was really helpful on the phone today. Helped me set up my account with Octopus with ease!
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Posted 4 days ago
Ben was fabulous at his job today. He made the whole moving house process easy and stress-free. Thanks Ben!
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Posted 4 days ago
Thomas was highly professional and knowledgeable. He was kind, courteous, and respectful. His demeanor was very pleasant, and he had a charming, friendly nature that was delightful. He answered all of my questions concisely and with due diligence. Quality of communication is everything. I hope that he progresses in your company.
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Posted 4 days ago
Jay Bradbury was extremely helpful, polite and knowledgeable. Makes the complex topic or energy very informative and much easier to understand . Thank you
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Posted 4 days ago
Friendly manner and very responsive to all questions
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Posted 4 days ago
Very knowledgeable and polite, with the etiquette of referring to me as Mr Lewis. Very professional.
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Posted 4 days ago
Zaid was helpful and great to interact with. Made the conversation seem like a chat with a mate rather than a call with an energy supplier.
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Posted 4 days ago
I’ve never had such a stress free experience ringing up a supplier! I’m almost lost for words, they answered quickly, dealt with my request and offered helpful advice.
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Posted 4 days ago
Hazel was polite and processed my meter readings promptly for our move
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Posted 4 days ago
Joshua was excellent 10 out of 10 he made it so easy to move to Octopus and everything about Octopus seems to make the costumer very important. After setting up on the phone we felt really good.
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Posted 4 days ago
I rang today an spoke too Pete S with regards to changing too an Exporting Tarrif. Pete was very polite an friendly, explaining everything in great detail.
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Posted 4 days ago
Today I had a very positive experience on the phone with one of your colleagues Joseph Reader. I came to him with an ongoing issue I’ve been having an he was very helpful and informative. Where I’d been losing hope im resolving my situation, he has given me a solid way to find a solution, which I have began acting on this evening. I’d like to say a big thank you to Joseph for being so kind, friendly, helpful and informative. Please hire more colleagues like Joseph!
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Posted 4 days ago
Very happy
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Posted 4 days ago
raiyan really helps
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Posted 5 days ago
Zaid was polite and friendly and organised all that needed to be done for my move
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Posted 5 days ago
Spoke with Terry S today. Yet again the Octopus personnel gave great service, helpful information and assisted me in answering questions. Thank you Terry and thank you to all at Octopus.
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Posted 5 days ago
Your representative Areeba was very helpful and courteous. She was able to answer all my questions, which helped convince me to switch to Octopus for my energy provision.
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Posted 5 days ago
Quick easy and efficient 👍
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Posted 5 days ago
Octopus energy is rated 4.2 based on 7,657 reviews