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Octopus energy Reviews

4.1 Rating 6,388 Reviews
78 %
of reviewers recommend Octopus energy

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Octopus energy 5 star review on 20th May 2025
Alex
Octopus energy 5 star review on 16th May 2025
Jane
Octopus energy 1 star review on 16th May 2025
Lana
Octopus energy 1 star review on 16th May 2025
Lana
Octopus energy 1 star review on 30th April 2025
Anonymous
Octopus energy 5 star review on 12th April 2025
Ron TANSER
Octopus energy 1 star review on 10th April 2025
Jamesc
89
Anonymous
Anonymous  // 01/01/2019
Kainaat was very friendly, spoke clearly, helped me get what I needed quickly and walked me through each step
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Posted 6 days ago
Kieran was very efficient and listened to what I was looking for to set up my account very swiftly. Simple and easy to deal with during a busy house move.
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Posted 6 days ago
Gemma quickly and efficiently sorted my issue.
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Posted 1 week ago
All questions I asked of Hazel were answered and easily understood by myself .
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Posted 1 week ago
Really helpful friendly staff. Phone answered quickly, and enquiry resolved efficiently.
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Posted 1 week ago
Your agent, Radhika, walked us through the sign up process with such a cheery manner it was refreshing.... a credit to your team :-)
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Posted 1 week ago
Efficient and helpful
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Posted 1 week ago
I am a new customer with Octopus and my first impressions are very good. Zak was extremely helpful and informative and setting up my account was extremely easy and stress free. Thank you.
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Posted 1 week ago
Kierean was polite and efficient, an asset to Octopus
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Posted 1 week ago
Brilliant service and was able to resolve my issues at point of contact.
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Posted 1 week ago
Very helpful
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Posted 1 week ago
Kieran was fantastic helped straight away by opening the account I had sent details to another agent but when I called back in Kieran was most helpful.
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Posted 1 week ago
Was very happy with the discussion I had with your rep. Covered a lot and she was excellent, very patient and knowledgeable.
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Posted 1 week ago
answered promptly and resolved query efficiently
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Posted 1 week ago
Always helpful!
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Posted 1 week ago
Really friendly and helpful customer advisor. Explained everything clearly.
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Posted 1 week ago
Really easy transition, very easy to deal with and polite staff
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Posted 1 week ago
Joseph was really helpful on the call, great customer service! Smooth and easy and great tariff. Thank you.
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Posted 1 week ago
Phoned about a check that needed done before setting up in my new home. Didn't have to wait in a queue, my query was dealt with quickly and efficiently by Adam, who was also lovely to speak to. Great service and experience. Thanks guys.
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Posted 1 week ago
Telephone conversation with Alex was excellent, she answered all the questions asked and was most professional. Excellent. Regards Alan
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Posted 1 week ago
Octopus energy is rated 4.1 based on 6,388 reviews