“Excellent customer service from Sharna who helped us make the switch to Octopus from our previous supplier. Really helpful and clear advice- made the whole process easy and stress-free. She even saved us £50 with their refer a friend incentive!”
“Called as a new customer today. Spoke with Radhika who made the process incredibly simple. Explained everything clearly and was very helpful in setting up my account for a new property. Probably the best telephone customer service I have received in the past 10-15 years. Very good start and refreshing for a new customer... during the stressful moving period. Thank you!”
“Zak was extremely helpful and kind today. He was very patient and explained how everything would work to me professionally and clearly. It was a great experience. Thank you!”
“Thomas was really helpful in answering all my questions and helping me get my account set up quickly. He was very kind and patient, truly lived up to the Octopus amazing customer service experience I've heard about! I feel confident that in the future if I have problems, I will get the help I need right away! Thank you so much!!”
“I contact Octopus energy to switch from BG. I spoke to a lovely gentleman called Connor who answered all my questions and the whole process of switching was quick without any complications.”
