“Phoned about a check that needed done before setting up in my new home.
Didn't have to wait in a queue, my query was dealt with quickly and efficiently by Adam, who was also lovely to speak to.
Great service and experience.
Thanks guys.”
“Zaid from octopus has been great today in helping my daughter set up an account with octopus in her new home very friendly talked through everything that was needed to know very informative and extremely helpful”
“Zaid was very helpful, very friendly. After all the issues i encountered on my move, and not being able to swap, this has now been finally and hopefully done.”
“Have been with Octopus since Feb 25. The electricity account went across without any problem (surprising as Eon had not billed me for 9 months and has been taken to the energy ombudsman). Gas took a few weeks to come over. The communication between Octopus (thanks Salim) and me has been great with all the updates.”
“It was very nice speaking to Jamie-leigh, her swift response was a good one and I was extremely satisfied with the help I got, thanks and kind regards.”
“I have contacted Octopus a few times with various concerns.
Each time Vic and the team have been able to assuage my concerns.
I'm very pleased with Octopus.”
