“Very friendly professional service as always. Problem solved and new smart meter being installed early February. Initially contacted due to smart meter not displaying gas readings. Assistant was so helpful, happy customer 😄”
“I keyed in the gas meter reading on the electric and the electric on the gas. Totally my fault but the lady I spoke to was very understanding and hopes to be able to correct my bill in the next couple of days.”
“As an existing Octopus customer I had a query about switching tariff following the installation of solar panels, battery and EV charger. The person who took my call, Jacob, was most helpful. He talked me through the different options available and sent me links to further information.
It comes as no surprise as to why Octopus has such high customer satisfaction ratings.”
