Oddbins Reviews

Name: Oddbins
Rating: 4.50

4.5 Rating 214 Reviews

86 %

of reviewers recommend Oddbins

4.5

Based on 214 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

08003282323

Email:

customer.services@oddbins.com

Location:

Chateau Pleck, Darlaston Road, Walsall
WS2 9SQ

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Oddbins 5 star review on 11th April 2022

Anonymous

Oddbins 5 star review on 23rd March 2022

Ros Lochhead

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I came looking for claret and that’s what I got with a strong recommendation. I would have liked to put more filters in like ABV or food combination recommendations. However I still got what I needed: a birthday present for my Dad!”

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Posted 5 months ago

“The old high st off licence is now on line. I needed to send a bottle of wine to a relative, and this turned out the easiest way to do it.”

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Posted 10 months ago

“Easy to order. The Breton cidre I wanted seems difficult to find these days, especially in 1 litre bottles - so I was pleased to find them at Oddbins. They are fairly pricey, but I guess that's everything these days, especially things from Europe. The threshold for free delivery is high - £100, I think. If it was lower, say £50, I would have ordered more bottles so I could hit that threshold and get free delivery. The order was packaged in good quality, safe, packaging.”

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Posted 11 months ago

“Great selection of wines. Navigating thier website was easy and quick . Many thanks.”

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Posted 1 year ago

“Had a problem with delivery Information which Oddbins followed up so excellent customer service.”

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Posted 1 year ago

Thank you Terry and glad we could help with that! All the best The Oddbins Team.

Posted 1 year ago

“Delivery came quickly after ordering. Would prefer to go into an Oddbins store but both Aberdeen shops have closed. 🥲”

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Posted 1 year ago

“Excellent service in the shop, but then I ordered online and the delivery arrangements weren’t so good.”

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Posted 1 year ago

“Always use Oddbins for Christmas wine gifts - Very good service and very reliable.”

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Posted 1 year ago

“Promptly delivered but perhaps too much packaging.”

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Posted 1 year ago

“Used Oddbins as could choose whatever gift voucher amount I wanted. I had an issue using the site as it wouldn’t let me choose £60 so had to choose 6 lots of £10 and ended up with 6 codes and vouchers! Might be user error. The main issue was that it emailed them to me but I’d selected send as gift and typed in a message and the recipients email address. No idea why it didn’t work. I used the chat function on the web page and the person who helped me was extremely helpful and replied quickly. Cancelled the first order so I could try again and even sent a screen shot. No idea why it didn’t work but no big issue and pleased wife the helpfulness so thank you to whoever replied”

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Posted 1 year ago

“Fast delivery”

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Posted 1 year ago

“Ok. Quick delivery. My item was out of stock so replaced it with another item of the same or better standing. Good communication.”

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Posted 1 year ago

“Limited selection”

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Posted 1 year ago

“Unfortunately I ordered Remoissenet Gevrey-Chambertin Pinot Noir 2014 and I received Remoissenet Gevrey-Chambertin Pinot Noir 2016 but I was not made aware in advance. Not ideal.”

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Posted 1 year ago

“I was very pleased with the service provided”

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Posted 1 year ago

“A good selection and prompt delivery.”

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Posted 1 year ago

“Great service, but I would love the option to include a gift note when sending wine gifts.”

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Posted 1 year ago

Thank you for your order and for taking the time to leave us a review David, we very much appreciate it. Should you need to add a gift message to any future orders, this can be done in the "My Cart" section of the checkout. The gift message box is located towards the bottom of this page. You are of course also welcome to send us a message if you missed this while placing your order, we would happily add your gift message to the order for you. All the best The Oddbins team

Posted 1 year ago

“Service was excellent, wine delivered the day after ordering.”

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Posted 1 year ago

“Quick service. A bit of an issue with Parcelforce, who won't accept instructions to leave in a safe place. Will use again.”

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Posted 1 year ago

“Was disappointed at the amount of stock products. Especially liqueurs etc. other than that a good service”

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Posted 1 year ago

Oddbins is rated 4.5 based on 214 reviews