After Sales Reviews

1.4 Rating 269 Reviews
10 %
of reviewers recommend After Sales

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Read the t&c ⚠️ Avoid this website. Well I ask them to unlock my android device and see I revive this email. At first it was £19.99 and including vat it was around £24. And I waited for 1 day and I receive a email saying I have to pay triple the price to RELEAE THE COAD 🚫 Please ensure your device is NOT locked to someone elses iCloud account before purchasing this unlock (device says "Activation Lock"). This sim unlock will NOT help you. You need an iCloud unlock. Your iPhone is a very expensive device and is subsidised by the carrier over the length of your contract, the carrier requires this additional unlocking fee to cover their potential loss of revenue. Some research on the internet of other unlocking sites will show you that our price is one of the lowest in the industry, and our timescale is certainly the fastest. We do state on the website in several places (pricelist, terms and conditions, when you enter your IMEI, and the page prior to payment) that there will an additional price to pay.
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Posted 3 years ago
Read the terms and conditions the price you originally pay will be £19.99 after that I was asked for another £89 the funny thing is my phone wasn’t even locked to the network and the price they were asking for I could by an unlocked Iphone from EBay with a bigger memory plus I applied for iCloud unlocking
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Posted 3 years ago
Very misleading website, official sim unlock, thought I'd paid £19.99 to get a phone unlock only to receive a message informing me that was just a check price and would have to pay another £40 to actually unlock phone, wouldn't refund money already paid, certainly wasn't going to hand over any more money to such a shady business, will report to trading standards
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Posted 3 years ago
Scam scam and scam again! Wish I read previous reviews, initially charged me £23 the next day I’ve been asked to pay additional £47!!! Don’t use at all cost
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Posted 3 years ago
Avoid at all costs Avoid at all costs. You will recieve the following 24 hours after paying your unlock fee.... Dear Mr ******* ******** Thank you for Pre-Ordering your unlock from Official SIM Unlock, we are pleased to inform you that the unlock is now ready for release. We have deducted our Pre-Order Check Fee from your unlock. Please now release your unlock by clicking the link bellow and finalising the unlock payment. The released unlock for your device will be sent Over the Air using either 3G,4G or WiFi. When you follow the link its to pay a further unlock fee of £59
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Posted 3 years ago
Scam artists. Reported to trading standards.
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Posted 3 years ago
This company has a deceptive website page which hides costs and and after taking an initial payment (not clearly shown) then asks for a significant amount more to complete the unlock. Even the "invoice" is set out deceptively so that the second payment "looks" like the overall total, in fact the overall amount is £23.99 more than presented. AVOID AVOID AVOID
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Posted 3 years ago
DO NOT USE !!!!!!! Very misleading advert..£19.99 is only the start!!! Not the total price to unlock your phone. Read the t and c!!!! I was charged an extra £48 to unlock which was not mentioned!!!! But only after I’d paid... and lost.. £19.99!!!!!! Total scammers!!!!! Writing to trading standards.
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Posted 4 years ago
Scammers, they will get your money and never unlock your phone
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Posted 4 years ago
Complete scam - wrong email addresses that you cannot reply to your fail to send. A telephone answer service that is always busy. DO NOT WASTE YOUR MONEY>
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Posted 4 years ago
Badly advertised so they can rip customers off by charging them 3 times original quoted price. Contacted customer services, lady called Emma and I really don't know how these people can sleep at night. Terrible service and having read other reviews after my experience I believe original sim unlock are posting there own 5 star reviews to try to keep the average score up. Don't use them as total rip off. Ended up not getting the code because after the initial 23.99 pounds paid they wanted another 30 pounds, shocking as not advertised.
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Posted 4 years ago
Overall good! My iPhone was unlocked!
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Posted 4 years ago
I’ve now unlocked both mine and my wife iPhones we recently got! Just typed and the details and that was it really great 👍🏻 will use again!
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Posted 4 years ago
Great! Did exactly what it said on the tin! Unlocked my iPhone 11 quick and simple. I found the site easy to use and instructions where great thanks!
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Posted 4 years ago
This is how the process is advertised 1 Fill in the simple form Give us some basic details including your IMEI number, iPhone model and network the phone is locked to. Cost £19.99 2 Choose a payment method. We accept all major credit and debit cards, Official SIM Unlock is the cheapest way to IMEI unlock your iPhone! ****COST WILL BE £19.99 PLUS £4.00 Vat. TOTAL IS REALLY £23.99 TO PREPARE TO UNLOCK***** 3 Receive instructions on how to unlock your iPhone by email. ****NOW PAY A FURTHER FEE - IN MY CASE A FURTHER £259.99**** Simply follow the instructions and your iPhone unlock will be completed using a Wi-Fi connection. VERY MISSLEADING ADVERT. I DO NOT THINK IT IS INTENTIONAL ! PLEASE DON'T MAKE THE SAME MISTAKE AS ME AND TAKE THE CLEVER ADVERTISING AT FACE VALUE. THEY SEEM TO BE EXTREEMLY ACTIVE AT TRYING TO TAKE DOWN ANY NEGATIVE REVIEWS
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Posted 4 years ago
Do NOT use this service. Absolute scam. I paid £24 to unlock my phone, then received an email demanding another £65. They do not answer the phone or any emails. Avoid!
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Posted 4 years ago
As many of the other reviews say - This is a massive scam. You think your paying £19.99. Then they charge vat (not mentioned). You don't realise it's a 'pre-order' till you get the email saying that. (this pre order rubbish is in the terms and conditions but nowhere is it clearly stated). They rely on you not reading the t and C's. Scammers
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Posted 4 years ago
Completely ridiculous. Charged £23.99. Day after, was told I need to pay a further £59.99 to actually have the code! Was not made aware prior to paying the £23.99. Complete scam. Definitely would not use or recommend to anyone.
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Posted 4 years ago
Please do not use them, hide behind t&C's. You pay what you think is the total amount only to be charged an eye watering amount to actually get the release code. Decided not to throw good money after bad. AVOID
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Posted 4 years ago
Unlocked my husbands phone with no problems at all! Will use again when mine arrives!
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Posted 4 years ago
After Sales is rated 1.4 based on 269 reviews