“If there was an option i would have given them 0 star. These guys are scumbugs.They have advertised $20 for iphone 6 unlock at first which is written at their website which have been paid at the checkout but Now when result came it says pre order fee only was paid. that means $20 was only pre order fee and they sent me information which i had never requested, phone imei, serial number, when it was made etc which can be found on checking phone itself and available in open source. I received a email this morning which says "Thank you for Pre-Ordering your unlock from Official SIM Unlock, we are pleased to inform you that the unlock is now ready for release. We have deducted our Pre-Order Check Fee from your unlock.Please now release your unlock by clicking the link bellow and finalising the unlock payment." and they are asking for another $71 for release the unlock? are they sure what they r doing?? They are claiming that this information is inside the terms and conditions which is true but why they cant advertise this fee is for pre order at first place? why they have to hide information inside the terms and conditions. If it was written in the advertisement or it was seen during the checkout that should be fine. this is a misleading advertisement by not properly advertising the service. They have clearly written in the advertisement for iphone unlocking service and this includes the properly unlocking iphone. They have provided the service which can be done by anybody for free which is available on open source. This is total Rip off. Avoid these guys.”
“I wish I had read the reviews before I started with this company! As others have said I paid 19.99 + vat thinking this was the total cost then received and email next day asking for another 59.99 + vat to complete the unlock! Needless to say I did not proceed! Now 23.99 out of pocket but lesson learnt alway research before you dive in!”
“The website is very unclear, small text explaining that the £19.99 is a deposit, then asking for nearly £50 to release the code.
Got a very snotty email back after, not impressed at all! and after reading through review pages i have found that i am not the only one to fall for this trick.”
“Again it's a scam charged £19.99 and then requests another £47.99 to provide unlock code.
Will NOT REFUND
TOTAL SCAM 😡😡😡😡
Never told an additional charge would apply.
The phone isnt worth this much”
“Scam! I fell for it. Paid £23 for an old WiFi dongle code but they wanted another £49 two days later before they would give it to me. My bad I should have read reviews.”
“Scam company. Paid £20 - then they email the following day asking for another £59. Not clear - customer services just refuse to engage. Totally scam!! Don’t get caught. Contact your phone operator - they will help”
“SCAM
This service states the total price may be higher depending on network provider, but then provides an order summary which states that the TOTAL for UNLOCKING the phone AFTER the consumer has provided network provider / device details etc - my price was around £20. 24hrs later it then requests another £45+, stating that the first payment was an "eligibility check". There is no point of exit for the consumer to choose whether or not to purchase the service based on a final price, so the £20 is lost on a mis-sold product. Lengthy communication with customer services has resulted in a stubborn refusal to refund, and though they claim all prices are stated on their website I cannot find them and they refuse to link them to me.”
“Will be reporting this company to trading standards - it's a scam - don't use it!!!!! Unclear pricing on website - wanted more money on top of the 3.99 I paid - criminals!”
“This was one of the easiest processes to get my Samsung Galaxy S20 unlocked. These guys were super fast in their work and charged a very affordable price for it. 5 stars!!”
“Awful company! Payed £19.99 then got an email to say I must pay a further £95.99 to unlock my phone to a new network! Looked on Vodafone’s website and they do it for free, you should not even have to pay for this service!!! Should have looked sooner but I’m glad I didn’t pay the £95.99!!! Check with your phone company first! These people are robbing you 100%!! Awful and SHOULD NOT BE ALLOWED!!!!!!!! DO NOT USE!!!!!!!!!”
“It felt freaking awesome to get my iPhone unlocked in just a few minutes. These people neither asked unnecessary questions, nor demanded additional charges for quick solution. Overall, it was a cherishing experience.”
“Scam company!!!!! Advertised 19.99 to unlock phone plus 3.99 Vat, so paid this fee, received email to say unlock code ready clicked on the link to retrieve code only for them to say please pay 47.99 to receive lock code on top of what I had already paid!
I shall be reporting this company absolute joke, do not use!!!”
“Fraud company
Do all they can to take your money then have no interest in helping you after hiding further costs advertising it's only £20 to unlock your phone then after email you saying it's £70 and refuse to refund you the £20 joke hope there business goes down the drain going through proctof reporting this company now fuming”
“AVOID THIS WEBSITE VERY UNCLEAR PRICING AND MISLEADING. they advertise £19.99 to unlock your phone. I paid the £19.99 plus £4 vat and thought that was the price to unlock the phone. I then got another email looking for £48 to complete the unlock. No mention of this extra cost. Total cost to unlock my phone was £72 which I did not pay. Asked for a refund for but to no avail. Even if you dont pay the extra £48 they profit of 23.99 for nothing. It's a scam if you ask me !!!”
“AVOID! very VERY unclear pricing! The price you pay is a lot more, more than double what you have already paid. I paid £23 in total, then received an email stating it is ready, however wait what?! I have to pay another £46.79!?! That would be nearly £70 in total! I may aswell buy another phone!?! Tried to query this with support, did get a response after using 2 different email address as for some reason my replies were not being delivered after the first response?... I even took screenshots of the process and was told that it is in the t&c's, however, ooh would have to look for this. NONE of the advertisements or processes actually mention a second payment, let alone how outrageous it is! I find this very deceiving and a good way to get over 20 quid profit and be able to refuse a refund. I maybe should have digged a little deeper, but I was blind sided into believing their intentions were good. Very upset and feeling fleeced. I have and I am continuing to report this company.”
“Same as the rest paid one amount which was quoted to unlock the phone and then a day later looking for more money to "release " the number Scam artists at it's best preying on people who want a simple job done”
